Frost Heating and Air Conditioning

heating & cooling contractor

About us

We are a locally owned and operated company that values honesty and integrity, and treats your home as if it were our own. We offer a variety of services that are customization to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships, and guarantee your satisfaction!

Business highlights

5 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Showing 1-20 of 20 reviews

Jeffery G.
05/2023
5.0
Great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim B.
05/2023
5.0
We â ¤ï¸ this company ! Best around Henry County

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$14,000

Jason M.
05/2023
5.0
Amazing company and Amazing work! Would recommend to anyone needing an HVAC and heating work done! Can't say enough good things about them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,700

Brian S.
04/2020
4.5
Very personable. Desire to do a quality project and tries very hard to work within budget. He explains the process very well and takes pride in his work!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jeff D.
04/2020
5.0
Dustin did an amazing installation of a new whole home heat pump system. The installation had critical attention to detail and Dustin provided a high level of understanding my needs in a system and matching me to the best solution. He was able to explain the reasoning behind the equipment and installation decisions. He cares about your project and went above and beyond making the install look pleasing. I highly recommend him for all HVAC needs in the future! A+

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeremy S.
03/2020
5.0
Was Honest and easy to deal with..... great prices .. would recommend to anyone looking for honest work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Javid I.
03/2020
5.0
Very professional and nice

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ricky S.
02/2020
5.0
The price was a third lower than the other company that I talked to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorna C.
02/2020
5.0
Dustin did an amazing job! He is a complete professional. Quality of work was great. He is a down to earth guy who has great customer service and isn t out to nickel and dime someone. A true genuine individual that looks out for the best for his customers. I highly recommend him!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melvin R.
02/2020
5.0
Removal and install of entire system went well and as planned. Very personable and explained the new system to me. Any and all questions were answered. Very pleased with my new system. Warm again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sydney C.
01/2020
5.0
Dustin just replaced our furnace and air conditioning unit. He was reliable, on time and fair on cost. He s able to explain what he s doing and how it works in layman s terms so the average Joe could understand. Biggest bonus, he cleaned up after himself and left the space cleaner than it was when he started. Highly recommend Dustin for your HVAC needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norman S.
01/2020
5.0
We worked with Dustin and he was punctual, very thorough, explained everything, let us watch the job that he was doing, cleaned up after he was finished, and was very pleasant to work with. We highly recommended him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

al N.
01/2020
5.0
Very nice and knowledgeable about furnace and duct work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond B.
01/2020
5.0
Appreciated the attention to detail. Plus a nice guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dee or Mike C.
01/2020
5.0
This service call was for my Dad's home. Dustin was a definite pro when it came to patience. He had some obstacles dealing with the old furnace, pipes and wet crawl space, and a grumpy old man, but Dustin remained pleasant and he stayed on the job until it was done. He took pride in his work, and explained everything to my husband and I in such a way it was easy to understand, and took pictures! He gave us a great quote, and was very quick to get us on his schedule when he found out we had no heat in the house. We thought so much of his service to us, that we are having him give us a quote for a new furnace on our home. Would DEFINITELY recommend Frost to anyone looking for Great Service at a Very Reasonable Price!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly P.
01/2020
5.0
We highly recommend this company. Dustin was on time, very professional, very knowledgeable and clearly communicated the issues at hand and what action he was taking to resolve the issues. He showed us, via photographs inside the venting, the extent of our issue. The price was extremely reasonable for the job. We will definitely use Frost Heating and AC in the future and recommend this company to our family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan P.
01/2020
5.0
Dustin was awesome! Furnace went out in the middle of the night and he got us repaired. We have a 20 year old unit and it would have been easy for him to just convince us to get a new one but he made our repairs at a very reasonable cost. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen T.
01/2020
5.0
Dustin is fair and honest. We have known him and his family for years. I would recommend Dustin(Frost Heating and Air Conditioning) to anyone for heating and cooling. He answered our questions and helped us choose the best system (heat pump) for our use. Since installation he has given us excellent service as well!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clay J.
01/2020
5.0
Very responsive, cost effective and great quality, I highly recommend Dustin

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    5733 W County Rd 200 S, New Castle, IN 47362

    http://www.frostheatingandac.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    heating & cooling contractor

    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Sunday: Closed

    Frost Heating and Air Conditioning accepts the following forms of payment: CreditCard
    Yes, Frost Heating and Air Conditioning offers free project estimates.
    No, Frost Heating and Air Conditioning does not offer eco-friendly accreditations.
    No, Frost Heating and Air Conditioning does not offer a senior discount.
    No, Frost Heating and Air Conditioning does not offer emergency services.
    No, Frost Heating and Air Conditioning does not offer warranties.

    Contact information

    5733 W County Rd 200 S, New Castle, IN 47362

    http://www.frostheatingandac.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed
    Sunday:
    Closed