Mcdonald Marble & Stone Inc
About us
We custom fabricate anything, from window sills to kitchen countertops to large panels on walls, no job is to large or to small. Our reputation speaks for itself. We are family owned and operated. 3 generations. Member of the Marble Institute of America, and Both Homebuilders Associations in Louisville and Southern Indiana, Member of the BBB with A+ rating, Large inverntory to select from and extremely friendly service. If you want to deal with the owners just ask for Kristin or Mark they will be happy to assist you. Additional email - [email protected].
Business highlights
Services we offer
Residential and commercial marble, caesear stone, coffee tables & desktops, custom fabrication, dining room and conference tabletops, fireplace, fireplace surrounds, flooring, granite, ice stone, kitchen countertops, lg product, limestone, onyx, quartz surfaces, recycle stone, shower walls, silestone : new or renovation, small headstones for pets, travertine, tub decks, vanity tops, where ever you can put stone we can help. We can also service your existing tops., windowsills, zodiac
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 0% | ||
| 11% | ||
| 11% | ||
| 0% |
Kristin was very patient and professional, explaining that the work was billed as a service call, and that I was being charged for the total number of hours in my home. On the estimate, one hour of work was quoted, which she admitted was too few hours for the job.
I do not believe the estimate was intentionally low in order to get the job. I think this was a simple case of miscommunication - they understood this the work was to be billed by the hour, I understood it was billed by the job. Kristin was very understanding, and in the end we agreed to split the difference.
I would use McDonald again. They did a top-notch job with the countertops. I would just make sure that the estimate more closely reflects the final price of the job.
The counters were finished ahead of schedule, the gentlemen that installed them were polite, professional and took extra care to make them fit exactly. The only negative is that they were about 30 minutes late from the quoted install time.
The countertops are gorgeous!! We have had some awful experiences with this install, but this was not one of them.
Went back to showroom before the counters were cut to select slab (as offered during first visit.) They had already placed the template on a and quot;pre-selectedand quot; slab, so I was not able to see the entire area. Saw one area showing that I didn't like (deep fissure), and we moved that part of the template. However, I wish that I had asked them to remove the entire template. Once installed, there are several very long and deep fissures in the granite. I had signed off at contract time that this was part of the natural stone, and that the particular stone we had selected was prone to pits and fissures. However, I feel almost as if it was intentional to pre-select and cover those areas before I arrived (rather than allowing me to see the entire slab BEFORE placing the template.) I never would have ok'd that slab if I had seen the extent of the markings.
Installation went pretty well. Installers arrived about 30 minutes after the quoted time. Only real issue with install is the one seam that we have. It's pretty noticeable -- an and quot;okand quot; job, but not the quality workmanship I had expected from this company.
In general, it was just an ok experience. Not sure that I would select them again, but if I do, I will know several things to be on the look-out for throughout the process.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.