Hoosier Daddy Woodwork

"I have been out to the customers house for additional follow-up. Prior to going even the first time I informed the customer that I was booked into September, and was told that was not a problem. I can not hold up a customers job that I am currently working on in favor of another, that would not be fair to them. Brian Condra"

"[member name removed] This is a record of my contact with [member name removed] concerning repairing her bathroom door: 8/13/2013 Hello, I was interested in procuring your services in repairing my bathroom door. It has never closed since I lived here, but now it's even worse. It's an older house, so I'm not sure if it can be repaired or if the door and casement will need to be totally replaced. Please contact me via email: [member name removed] or text/phone: [member information removed] Thank you,[member name removed] Hoosier Daddy Woodwork 8/13/2013 Hello, I would be glad to take a look at your door and tell you what repairs I could do and the cost of those repairs. What area do you live in? I may be able to take care of this quickly working around some other jobs I am working on. Brian Condra (812) 989-9442 USMC Ret. [member name removed] 8/13/2013 Fantastic. I live in [member information removed] For further contact: Email is always a good way to get a hold of me but even more quickly is texting. I work two jobs, so I can't answer my phone. [member information removed] [member information removed] Thanks so much, [member name removed] [member name removed] 8/16/2013 Hello, I haven't heard anything from you since Tuesday. Are you still interested? [member name removed] Hoosier Daddy Woodwork yesterday I just took a look at the reviews. I also checked my texts to see if I had missed some. I have not gotten any texts from you. Could you check to see if you had my number on them. If it is not could you correct the review? I haven't had a break between jobs to take care of your door as of yet and my previous message projected the first opening to be mid next week 28-30 Aug. I am sorry you feel as though I stood you up but we hadn't scheduled a meeting. You had told me that you work 2 jobs and don't answer the phone, today (the 20th is also the first time I've checked my TWC email, I have still been getting Insight service. sorry for the confusion. (812)989-9442 is my number. Were the texts sent to that number? Brian This customer did not schedule a time for me to do work or even look at the door. I did not get any texts from this customer asking for either. I had told this customer that I could do this between jobs I was working on. There hadn't been a break between the current job or the next scheduled one for me to contact [member name removed]with a time to meet. I was expecting the time frame of 28 - 30 Aug as the next open time, and that time hadn't arrived. You can't be stood up is nothing had been scheduled. I know my customers time is important and I treat it as such. Six plus years of A's from my Angie's List customers is a more accurate picture of my work and attentiveness than a review of work or a meeting that had never been scheduled. Brian"

"This job was completed in the summer of 2012 and I think her review was in response to me not working for her on another job she called about in early August 2013. This customer was informed that the only way to fix the bow in the wall was to remove and replace bowed studs in the existing wall that was between her bedroom and the shower we were adding, she said not to remove any more wall. I had submitted a weekly bill with the receipts attached and was paid for each bill, until the final bill. The final bill had the receipts for the materials gotten during the final phase of the job. The bill reflected the labor and materials for the job as well as the money paid for each to that point . (member name removed) then said she was deducting the material listed with the exception on the final receipts because she couldn't find the previous receipts given her, (over $200.00 worth). The plumber had installed the shower control that she had picked out the wall was tiled, the glass door had been installed and the room painted and she then decided she wanted a different controller of a different brand (Mohen vs Delta). The plumber told her they were not interchangeable and to get to the controller and change them out he would have to cut in from her bedroom wall, she told him he was lying and told him to get out. All that remained at that point was attaching the control handle & shower head, the plumber asked if she wanted him to do that first & she said no to just get out. NOTE: The controllers of the two different brands are not interchangeable. The breaker installed was a twin breaker that split the bathrooms power from the box and the previous single breaker. The main box did not have any open spaces for a single breaker. When the bathroom was finished (member name removed) told me it was beautiful and she had her family over to show it off I also have worked for other family members and they were also delighted with the bathroom and the additional storage that was added with built in storage. During this period (member name removed) was undergoing medical treatments that changed her mood for the worst. Her sister kept urging me not to take anything personal that it was her treatments that had made her so mean and that even her mom, daughter, and nephews didn't want to go over there and take the abuse she was giving out. (member name removed) contacted me near the beginning of August about adding storage to her dinning room. I told her that after the last experience and being shorted the money for the material that I could no longer work for her. She said she didn't remember that happening but if it did, and even if I didn't do any more work for her she wanted to pay what she owed, I told her at that time that wasn't necessary and to have a good day."