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Franklin Pest Solutions
Rodent Pest Control Service, Bug and Insect Pest Control Service, Bird and Bat Pest Control Service,
About us
Franklin Pest Solutions has been protecting homes and businesses in Indiana against pest threats of all types longer than any other provider in the area. Since 1929, we've been the local experts in commercial and residential pest management solutions. As a family owned company, we understand the importance and concerns of all pest needs. We're here to give you the peace of mind you deserve with tailored services to meet your unique needs. With offices in Michigan City, Hammond, Lafayette, Indianapolis, and New Albany, Franklin Pest Solutions is proud to serve and protect the health of our communities.
Business highlights
96 years of experience
Services we offer
IPM services, Structural pest control, VA Loan WDI Reports, bed bug control and prevention, commercial business plans, crawling & flying/stinging insect control, educational resource and more., insect identification, inspections, mosquito prevention, preventative maintenance programs, rodent control, termite control and prevention
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8257 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 8% | ||
| 2% | ||
| 2% | ||
| 1% |
Showing 1-25 of 257 reviews
Stacy W.
Oct 2020
The guy that came out was VERY Professional. He got rid of the problem. I would hire this company again. Sincerely, Stacy :)
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thanks so much for your business and great review! It means a lot to us! Let us know if you need anything at all along the way. Sincerely, Your Friends at Franklin Pest Solutions"
LeSashea F.
Sep 2018
We used an Angie's List deal to have our house looked over for entry points. We were able to address many on our own. We also got traps and bait stations. Waiting for the first frost to see how this winter will go RE mice and such. But the second pro who came was very thorough and professional. With our old house, I'm sure we'll need services again, and I will definitely consider Franklin.
Response from Franklin Pest Solutions
"Hello! Thank you so much for your business. :) Please let us know if there's anything you need along the way. We're here to help! Sincerely, All of Us at Franklin Pest Solutions"
Valarie C.
May 2018
Very well.
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thanks so much for your business and feedback. We appreciate it! Hope you have a wonderful Spring. Best Regards, Your Friends at Franklin Pest Solutions"
Connie M.
Apr 2018
Great. Controlled the wasps for the season. Will use again.
Response from Franklin Pest Solutions
"Thank you so much for your business [Member Name Removed]!"
Phylis F.
Jan 2018
Great. Will recommend to others.
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave a review. If you need anything at all along the way, please don't hesitate to reach out. We'll be here for you. Best Regards, Janelle & All of Us at Franklin Pest Solutions"
Bruce R.
Oct 2017
great, and helpful with questions
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business! We're glad we could be there to help take care of things! If you need anything at all, please don't hesitate to reach out. We'll be here for you! Best Regards, Janelle & All of Us at Kentucky Termite"
LeSashea F.
Sep 2017
It was an okay experience, but not thorough enough. Though he put in the write up about an area that needed to be sealed, he did not verbalize that to my husband (who went on the walk-thru with him). So when we had a cold snap, we had mice. And even after we sealed the one entry point mentioned, we STILL have mice getting in some how. I will probably call them back out to re-bait the bait stations, but I was kind of bummed that they did not do a more thorough inspection and really identify where mice could enter. From what I can tell, only one mouse got hold of the bait. The others were killed in traps we put out on our own. I am in the process of trying to ID any other potential entries on my own.
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave your feedback. Rodent issues can be really persistent considering how easily they can squeeze into spaces. That's why we place monitors down and do preliminary evaluations of potential openings. It helps us learn the paths of travel, why they're attempting the gain access in the first place, and even the population count in a lot of ways. In all the years I've been helping folks with pest issues, what I know is that there are very few pest situations that can be cured and solved in one shot. We've designed our ongoing services to save you a ton of money this way too. Our biggest concern is your health and safety and solving the problem at the root source is the name of the game! I'm hoping your technician talked to you about our Healthy Home program. It's guaranteed all year no matter what and you only pay for the 4 services. Period. Something to think about if these rodents keep creeping onto your turf! Anyhow, again thank you for your business and feedback. Please don't ever hesitate to reach out if you need anything at all. We're here for you!! Best Regards, Janelle & All of Us at Franklin Pest Solutions"
Traci L.
Sep 2017
The gentleman was professional, assessed situation and determined no nest was present, however they could be scouting for a new nest location. He answered all my questions and gave me some really cool info/facts about hornets.
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave your feedback. I'm so happy we could help out with those hornets! If you need anything at all along the way and into rodent season this fall, please don't hesitate to reach out. We'll be here for you! Best Regards, Janelle & Your Friends at Franklin Pest Solutions"
Paul A.
Aug 2017
First time they dusted and sprayed, this got rid of some of the wasps, however they had to come out again (no additional cost) and respray. The second time did the trick and the wasps are gone.
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave your feedback. Sometimes those wasps can be persistent! Especially if the weather conditions are just right. I'm glad we could take care of them once and for all. If you need anything at all, please don't hesitate to reach out. We'll be here for you! Best Regards, Janelle & All of Us at Franklin Pest Solutions"
VickieMark L.
Jul 2017
Very well, ants gone next day as we were no longer hearing or seeing them.
Response from Franklin Pest Solutions
"Hi guys! Thank you so much for your business and for taking time to leave your feedback. :) We truly appreciate it! If you need anything at all along the way, please don't hesitate to reach out. We'll be here for you! Have a great summer, Janelle & All of Us at Franklin Pest Solutions"
Steve F.
Jul 2017
Very well, fast and no mess
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business! If you need anything at all along the way, please don't hesitate to reach out. We'll be here for ya! Best Regards, Janelle & All of Us at Franklin Pest Solutions"
LUANN U.
Jul 2017
Service was very good.
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business! We appreciate it and we're glad we could help keep pests out for you this season. :) If you need anything at all, please don't hesitate to reach out. We'll be here for you! Sincerely, Janelle & All of Us at Franklin Pest Solutions"
Iracema K.
Jul 2017
well! serviceman was nice, friendly, and professional. ran late a bit both visits but he called to let us know. other than that we were very satisfied and would request him again. it's only been a week since the follow up treatment and we haven't seen any problems yet.
Response from Franklin Pest Solutions
"Hello! Thank you so much for your business and for leaving some feedback! We're so happy we could help take care of creepy crawlers for you! If you need anything at all along the [Member Information Removed], please don't ever hesitate to reach out to us. We're always here for you! Have a great summer! Janelle & Your Friends at Franklin Pest Solutions"
Mark O.
Jun 2017
Prompt, efficient and courteous.
Terry I.
Jun 2017
They could possibly be coming from the dog food ?
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thanks very much for your business. Sounds like you had some stored product pests happening, huh? Finding the source is EVERYTHING with those types of pests. A super thorough cleaning of your cabinets, pantry, shelves, is sometimes necessary to eliminate any debris or spill residue they could be feasting on. Either way, if you need our help, we'll be here for you! We hope you have a wonderful summer and we'll see you next time! Sincerely, Janelle & All of Us at Franklin Pest Solutions"
Kim K.
Jun 2017
Great. Was on time very professional
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business! If you need anything else at all, please don't hesitate to reach out. We'll be here for ya! Best Regards, Janelle & Your Friends at Kentucky Termite"
Jacquelyn C.
Jun 2017
Very unhappy. Technician showed up and did not even let me know he had arrived. I just happened to spot him outside. Otherwise, I would not have known he had even been here. Had I known that the $99 treatment was nothing more than one man with a spray can going around the exterior of the house only spraying what he could reach with a 2 foot wand, I never would have purchased the deal to begin with. What a waste. I've had 4 to 5 hornets getting in since then. Save your money and do it yourself.
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! I'm sorry you thought you had purchased a different service. Sounds like you didn't read the purchase details for the particular deal you bought. The $99 PREVENTATIVE exterior only service specifically states it does not cover pre-existing pest problems, and yes we will apply a residual barrier on the exterior foundation and also hit hot spots that are reachable from the ground. This is all in the emailed details that were sent to you when you purchased the deal. So sorry for any confusion. I guess you can equate these "deals" to a very stripped down basic service. The value we provide with our normal services speaks for itself in the results you see. Had we known you had a pre-existing stinging insect situation, the treatment, products, and methods would have been completely different. There's no magic bullet when it comes to pest control. We are like doctors for pests. Each scenario calls for a different prescribed professional treatment and product. I hope this helps you understand what you paid for. Thank you for voicing your frustrations. It's allowed us to remind folks to read what they purchase! Best Regards, Franklin Pest Solutions"
Tim L.
Jun 2017
Prompt - answered all questions I had
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thanks so much for your business! We appreciate it. :) If you need anything at all along the way, just give us a buzz. We'll be here for ya! Have a great summer. Best Regards, Janelle & All of Us at Kentucky Termite"
Julie Q.
Jun 2017
Very professional and nice customer service. When I was still seeing ants, they took care of it promptly. Would highly recommend.
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and for your feedback. We're so happy we could help with those ants! If there's anything at all you need along the way, please don't hesitate to reach out. We'll be here for ya! Best Regards, Janelle & All of Us at Franklin Pest Solutions"
Jeanne B.
Jun 2017
Prompt for appointment, courteous, thorough. So impressed I contracted to have them return regularly throughout the year.
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave a review for us! We really appreciate the opportunity to help keep you safeguarded! :) If you need anything at all along the way, don't hesitate to reach out. You're guaranteed and we'll be here for ya! Best Regards, Janelle & Your Friends at Kentucky Pest Control"
John R.
Jun 2017
Extremely nice serviceman. Very Professional. WILL hire again!!!
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave some feedback. It means a lot to us! If you need anything at all along the way, please don't hesitate to reach out. We'll be here for you! Hope you have a great summer. Sincerely, Janelle & All of Us at Franklin Pest Solutions"
Angel A.
May 2017
All went well i was very satisfied. I will definitely use Franklin again. Thank you for the great discount Angies List.
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thanks so much for your business and for your feedback! We're so happy we could help keep critters at bay for you this season! If you need anything at all along the way, please let us know! We're here for you! Best Regards, Janelle & Your Friends at Franklin Pest Solutions"
Betty M.
May 2017
Great service. Very professional.
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave your feedback. We appreciate it! If there's anything you need at all as we come into summer, you know where to find us. We'll be here for ya! Take care, Janelle & Your Friends at Kentucky Termite"
Lisa H.
May 2017
personnel was on time and very professional
Response from Franklin Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave a review for us too! It means a lot to us. :) Please don't ever hesitate to reach out if you need anything at all. We'll be here for you! Enjoy your summer! Your Friends at Franklin Pest Solutions"
Susan B.
May 2017
So far so good.
Response from Franklin Pest Solutions
"[Member Name Removed], did you hear from Tom? We want to make sure you're 100% satisfied, so he said he'd be reaching out to make sure we're doing everything we can to make you happy with our service! If you need anything at all along the way, please don't hesitate to reach out. We're here for ya! Best Regards, Janelle & All of Us at Kentucky Termite"
Licensing
State Contractor License Requirements
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FAQ
Franklin Pest Solutions is currently rated 4.8 overall out of 5.
Franklin Pest Solutions accepts the following forms of payment: CreditCard
Yes, Franklin Pest Solutions offers free project estimates.
No, Franklin Pest Solutions does not offer eco-friendly accreditations.
No, Franklin Pest Solutions does not offer a senior discount.
No, Franklin Pest Solutions does not offer emergency services.
No, Franklin Pest Solutions does not offer warranties.