Default business cover photo

STOOPS AUTOMOTIVE GROUP

Auto Sales, Auto Service, Auto Accessories,

About us

Stoops Buick - GMC is a family owned and operated New Vehicle Dealership and East-Central Indiana's Pre-Owned Vehicle Headquarters located in Muncie, IN. Certified Service Department: Provides full automotive services on all makes and models - from routine maintenance (oil changes), Tires, to major repairs, our highly skilled certified technicians and advisors take pride in providing quality vehicle services. Collision Center: Provides full automotive body repair/paint services on all makes and models. We know a vehicle accident is an inconvenience; let us get you back on the road. The relationships that we have cultivated through the years have added to the stability and success of Stoops Automotive Group. We proudly serve Delaware and the surrounding counties. At Stoops we're "Driven to Be the Best" and our clients have come to expect only the best for over 20 years. Our Family is customer and community oriented focused on integrity, pride, and quality.

Business highlights

38 years of experience

Services we offer

New Buick and GMC Vehicle Sales, Pre-Owned Vehicle Sales, Auto Vehicle Service and Tire Center, Auto Body Collision Repair, GM Auto Parts and Accessories,

Amenities

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-13 of 13 reviews
Cynthia T.
Mar 2016
5.0
Auto Sales
Yes, I recommend this pro
unknown

Harlean V.
Mar 2016
5.0
Auto Sales
Yes, I recommend this pro
unknown

Matthew N.
Nov 2014
5.0
Auto Sales, Auto Service + 1 more
Yes, I recommend this pro
$61
They are very punctual and they are fairly priced.

Kathy S.
Jun 2014
5.0
Auto Sales
Yes, I recommend this pro
Dale Reins was our salesperson in the Muncie location, he was great to work with, very personable and returned calls promptly.

Richard W.
May 2014
5.0
Auto Sales, Auto Service
Yes, I recommend this pro
$24
We have been going here for about ten years. We go to their location because I have always been a Pontiac person and when the other location wrongly accused me for a faulty door seal, I went into the Muncie one and have been going here ever since. They prefer appointments, but they do allow walk-ins and they will fit me in for an appointment. We have never had any problems with the work they have done.

Carolyn Y.
Oct 2013
5.0
Auto Sales, Auto Service + 1 more
Yes, I recommend this pro
$40
Fast, really nice people, they make you feel at home while they service your car.

Michele R.
Sep 2013
4.0
Auto Sales, Auto Service
Yes, I recommend this pro
$40
It was and always is a professional bunch of guys working there. The lady in the pay office is friendly too.

Jaime L.
Sep 2013
5.0
Auto Sales
Yes, I recommend this pro
$25,000
Pat Bowen was very thorough in his delivery of the new vehicle and he made our entire purchase process a positive one. I will definitely use him again in the future.

Jaime L.
Sep 2013
5.0
Auto Body Work
Yes, I recommend this pro
$450
The new mirror looks fantastic. you can never tell that there was ever any damage.

Jaime L.
Sep 2013
5.0
Auto Service
Yes, I recommend this pro
$35
These guys are very professional in all that they do.

Geoffrey C.
Mar 2013
5.0
Auto Sales
Yes, I recommend this pro
$20,000
Best car buying experience I've ever had. I dealt with Brent Regenold. Everything about the buying experience was much better than I would expect. They were friendly, willing to negotiate a fair deal, didn't try to sell me a bunch of add ons that I didn't want and treated me respectfully. There was no "hard close" from a sales manager which I greatly appreciated. After the sale was done, the sales manager came over to me, introduced himself and thanked me for my business. Exactly how it should be done! I would highly recommend Brent and Stoops to anyone in the market for a new car.

W G.
Jan 2012
5.0
Auto Sales, Auto Service
Yes, I recommend this pro
unknown
Response from STOOPS AUTOMOTIVE GROUP
"Thank you for taking the time to share your experience and satisfaction you continually receive from Stoops. We appreciate all of our "extended family" members (customers) and strive to provide a completely satisfying experience during each and every visit. We are very pleased to know you are happy with your personal experience while working with the Sales and Service Department. We look forward to servicing all your automotive needs for many...many years to come. Happy Driving ~ from all of us at Stoops Automotive Group!"

MARSHA B.
Sep 2011
5.0
Auto Sales
Yes, I recommend this pro
The salesman that I worked with was exceptional. We purchased a Buick.
Response from STOOPS AUTOMOTIVE GROUP
"Thank you for your kind words about your experience with us. The entire Stoops Team appreciates your support over the last several years when purchasing and servicing your vehicles. We are happy to hear you enjoyed your purchase with us and our exceptional staff. We look forward to seeing you back when the time comes to service your new Buick. Thank you!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

STOOPS AUTOMOTIVE GROUP is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 9:00 AM - 5:00 PM

STOOPS AUTOMOTIVE GROUP accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, STOOPS AUTOMOTIVE GROUP does not offer free project estimates.

No, STOOPS AUTOMOTIVE GROUP does not offer eco-friendly accreditations.

No, STOOPS AUTOMOTIVE GROUP does not offer a senior discount.

No, STOOPS AUTOMOTIVE GROUP does not offer emergency services.

Yes, STOOPS AUTOMOTIVE GROUP offers warranties.

STOOPS AUTOMOTIVE GROUP offers the following services: New Buick and GMC Vehicle Sales, Pre-Owned Vehicle Sales, Auto Vehicle Service and Tire Center, Auto Body Collision Repair, GM Auto Parts and Accessories,