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Best Mechanical

About us

Here at Best Mechanical we service all makes and models of furnaces, heat pumps, air conditioners, boilers, and indoor air quality equipment. Located in Muncie, Indiana we service the broader East Central area. The success of Best Mechanical is attributed to all of our employees having the highest business standards, work ethics, and a consistent goal of quality, workmanship and service..Remember back when "he does it for a living" meant that the guy was really good at it? And that he took pride in his work and professional reputation? We still believe in that and our technicians are focused on repairing your system right, the first time, every time.

Business highlights

Emergency services offered
39 years of experience

Services we offer

Best Mechanical sells and services the widest variety of HVAC products in Eastern Indiana. Our services include, air conditioners, boilers, dehumidifiers, fabrication, fireplaces, furnaces, gas line and so much more. We specialize in design, geothermal systems, heat pumps, humidifiers, maintenance, plumbing, radiant in-floor heat, service and installation for both residential and commercial customers., stoves

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
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3
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1
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Showing 1-2 of 2 reviews
Tom C.
Jan 2022
1.0
$7,300
Best Heating and Cooling installed a $7,300 boiler system in my house that never worked properly, that they were unable to effectively troubleshoot, and that we had to hire other companies to replace three years later. When a component of my boiler heating system broke in December 2017, I needed a quick fix to keep the heat on and the pipes from freezing. Best Heating and Cooling convinced me that it was worth replacing the entire boiler and the domestic hot water tank (both of which still worked but were older) with a new, high-efficiency combi unit that they claimed to have used in other houses. From day-one, the new system did not work as effectively as the old equipment. Condensation was leaking out of the chimney because the exhaust was not installed per the manufacturer’s specifications. We could not get hot water at faucets in the house because of low flow rates. Rooms that had been comfortable previously now had no heat at all. Pumps turning on and off would shake the whole house. Whenever we called Best with a problem (we called often with many), they always came over promptly, but the problems would remain unresolved or would reappear shortly. A new heating/hot water system should not be this unreliable from the start. Over time, I became convinced that Best was unable or unwilling to do what needed to be done to get my boiler system functioning properly. After years of problems, Best made me (the customer) search the owner’s manual for parts numbers and order them directly from the manufacturer at great expense—parts which did not solve the problems or that they never actually installed. This situation was very frustrating as a homeowner and inconvenienced my family. Best should have paid for another company to replace the systems when they realized that they couldn’t perform the necessary repairs, but they refused to do so. I hired new companies to replace the boiler and install a new hot water tank at my own expense with no reimbursement from Best. In the end, the job cost me twice as much as it should have but my systems are all working perfectly now that the system Best Heating and Cooling originally installed has been replaced. I do not recommend Best Heating and Cooling for HVAC work.

Tom C.
Jan 2022
1.0
$7,300
Best Heating and Cooling installed a $7,300 boiler system in my house that never worked properly, that they were unable to effectively troubleshoot, and that we had to hire other companies to replace three years later. When a component of my boiler heating system broke in December 2017, I needed a quick fix to keep the heat on and the pipes from freezing. Best Heating and Cooling convinced me that it was worth replacing the entire boiler and the domestic hot water tank (both of which still worked but were older) with a new, high-efficiency combi unit that they claimed to have used in other houses. From day-one, the new system did not work as effectively as the old equipment. Condensation was leaking out of the chimney because the exhaust was not installed per the manufacturer’s specifications. We could not get hot water at faucets in the house because of low flow rates. Rooms that had been comfortable previously now had no heat at all. Pumps turning on and off would shake the whole house. Whenever we called Best with a problem (we called often with many), they always came over promptly, but the problems would remain unresolved or would reappear shortly. A new heating/hot water system should not be this unreliable from the start. Over time, I became convinced that Best was unable or unwilling to do what needed to be done to get my boiler system functioning properly. After years of problems, Best made me (the customer) search the owner’s manual for parts numbers and order them directly from the manufacturer at great expense—parts which did not solve the problems or that they never actually installed. This situation was very frustrating as a homeowner and inconvenienced my family. Best should have paid for another company to replace the systems when they realized that they couldn’t perform the necessary repairs, but they refused to do so. I hired new companies to replace the boiler and install a new hot water tank at my own expense with no reimbursement from Best. In the end, the job cost me twice as much as it should have but my systems are all working perfectly now that the system Best Heating and Cooling originally installed has been replaced. I do not recommend Best Heating and Cooling for HVAC work.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Best Mechanical is currently rated 1.0 overall out of 5.

Best Mechanical accepts the following forms of payment: CreditCard

Yes, Best Mechanical offers free project estimates.

No, Best Mechanical does not offer eco-friendly accreditations.

No, Best Mechanical does not offer a senior discount.

Yes, Best Mechanical offers emergency services.

No, Best Mechanical does not offer warranties.