BELL'S MID-WEST APPLIANCE SVC

unknown

Mr. Bell was prompt and very helpful.  He was able to order the part and get to the repair the next day after I called.  Very pleased with his service to us.

unknown

They were great. They were quick with their work and they were very professional.

Mr. Paul Bell, his wife and Bell's Mid-West Appliance Service is everything that you could or would want from a repair vendor! They answered their phone within seconds, asked me the right questions, was able to come over within 24 hours and, since they'd asked me for the refrigerator/freezer's model number on the phone, he already had the replacement ice maker on his truck, in case a replacement was needed, based on his years of anecdotal experience in this community that the very common around here full house water softeners often corrode the Teflon coating in the ice cube making section (who knew?!?). This saved him from having to order the replacement part and us from having to wait longer. I can hear the ice maker already making ice, although he told me to throw out the first couple of small amounts, to be certain they're filtered and have no residual pieces of Teflon floating in them ;-)! Bravo and Brava to Bell's!

I called in the morning and told them my freezer was not working and the lady got the serial number off the appliance and said he would be there at 11:00 to fix it, and he was and did. I know this isn't a very long story, but that is the way it should be with service people. He got here when he said he would, fixed it, and charged a reasonable price. Who could ask for more?

Mr. Bell was friendly, professional, and efficient, and his wife was very accommodating in scheduling a visit just two days after I called.
His standard fee for making and quot;house callsand quot; is $78, but that fee covered the entire labor expenses for the repair. I felt the total charges were very reasonable for the amount of time and work involved, and I'd call upon Bell's again in a heartbeat.