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Aqua Systems
Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
No Subs. Cost Determined By The Job. No Travel Charges. $25 Off The Purchase Or Rental Of A Softener Or Reverse Osmosis System (Limit One Per Customer) For All Members. No Extra Charge Of 24 Hour Service
Business highlights
Emergency services offered
66 years of experience
Services we offer
Bottled Water, Deionization Systems, Drinking Water Systems, Residential & Commercial Sales, Reverse Osmosis Systems, Service & Installation Of Water Softeners, Water Conditioners, Water Coolers, Water Filtration & Whole-House Water Treatment. Can Test Water Conditions., Water Purification Systems
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.627 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 15% | ||
| 15% | ||
| 0% | ||
| 0% |
Showing 1-25 of 27 reviews
D. D.
Aug 2020
as scheduled . Installer was professional and helpful. very pleased
Randall R.
Sep 2016
We bought an iron-sulfur-manganese air-induction filter from AquaSystems. It has the word "Smart" in its title. (Sorry, don't remember the exact model.) It's a huge cylinder that stands maybe 5 feet tall. Mention that you saw a coupon on Angie's List, and they might reduce the price, which they did for us. Our well water was terrible, full of sulfur and iron. Our filter was installed by a well-qualified technician, and the sales staff seemed to really care that we were satisfied. Other plumbers and Culligan wanted to sell us a better softener, which wasn't what we needed. We have a Water Boss softener -- not the best, but it works. I called the corporate Aqua Systems HQ for help refining the settings on this filter, and they were very helpful. I asked several AquaSystems staffers what the media inside the tank is, and they said they didn't know. It's apparently some kind of trade secret. But I can attest that it works after having the tank installed for several months now. Culligan's equivalent iron-sulfur filter was way more expensive. This filter isn't cheap -- around $1,500 or more. But it made our drinking water nice and clear for the whole house. Culligan's equivalent is about $1,000 more, if my research is correct.
Eric K.
Jun 2016
unknown
Eric K.
Nov 2015
unknown
Becky B.
Sep 2015
they were very easy to work with regarding scheduling and were prompt and timely.
Michael D.
Jun 2015
Yes I used Aqua Systems.
Lesa E.
Jun 2015
It was fine. For my prospectus, I really like the billing because I can pay that online. That's very convenient. They come when I call them. We haven't had any need for that. The quality of work was fine.
Rebecca B.
Jun 2015
.
Chuck M.
Jun 2015
unknown
Priscilla E.
Jun 2015
unknown
Jeff B.
Jun 2015
unknown
Douglas K.
Aug 2014
their water system took care of all my water problems including iron, rust, and smelly water...highly recomend them,....
Suann C.
Jun 2014
unknown
Response from Aqua Systems
"Dear Member, We have researched our data base and cannot find your name or service address in our system. We also searched by date and found no copy of a service ticket for the entire month of February at your location. We just don't have a record of coming out to your location. I feel we may have been the wrong company here? If not please let us know so we can address your concerns. Thanks Mike Bowling VP of Retail Aqua Systems"
Patrick M.
May 2014
We have been purchasing our water there for about a year. They are a local and convenient company. They are even open on Saturday's.
Tom H.
Mar 2014
cheaper monthly but they keep screwing up our billing not applying properly to our account over and over....
Barbara H.
Jan 2014
Works great and price is reasonable each month.
Tom H.
Sep 2013
They were fine. I have used them 3 times before and the service is always good. They have a drive through that you can go through to get rock salt without getting out of your car. The guys have always been very nice to me.
Deborah H.
May 2013
It was fine. I have been with them for about 5 years or so now. I would recommend them to others. I have always had good service from them.
Robert J.
May 2013
I have been satisfied with their service. I will continue us to use them in the future.
Allen C.
May 2013
The service was average. I probably wouldn't use them for any future needs.
Response from Aqua Systems
"[member name removed], I appreciate you taking the time in letting us know of your past dissapproval with the service you have recieved. Since we are a new company which acquired the old company at the first of the year I will have our store manager call you to see if we can be of any assistance. I hope you can come to have a better confidence in the new services we may be able to offer you now at Aqua Systems. Thanks, Mike Bowling VP Retail Operations"
Benjamin Y.
May 2013
They are ok. I wouldn’t recommend them to others.
Response from Aqua Systems
"(Member name removed), I am sorry to hear you did not feel your recieved good service over the last 17 years before removing your unit last week. I wish we could have had the opportunity to talk to you about the new services and equipment we had to offer since acquiring the company at the first of year. Aqua Systems has been building and servicing water treatment equipment here locally in Indiana since 1959. We wish you well in your new system and thank you for your past loyalty. If we can be of service in the future please let us know. Mike Bowling VP Retail Operations"
Cathy H.
May 2013
I have been using them for years. They have always followed up on service, and I haven’t had any problems. The service technicians are very knowledgeable and knew what they were doing.
Nyal W.
May 2013
I like the local service very much. I am not too impressed with the new management out of town. I pay the bills locally when the water is delivered and I still get a bill mailed to me from out of town expecting another payment.
James T.
May 2013
unknown
Sam B.
May 2013
It has been a great experience. They are a good company.
Licensing
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FAQ
Aqua Systems is currently rated 4.6 overall out of 5.
Aqua Systems accepts the following forms of payment: CreditCard
Yes, Aqua Systems offers free project estimates.
No, Aqua Systems does not offer eco-friendly accreditations.
No, Aqua Systems does not offer a senior discount.
Yes, Aqua Systems offers emergency services.
No, Aqua Systems does not offer warranties.