LOWE'S

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Once we were able to actually speak to someone at Lowe's, they were very helpful and very responsive. They helped us pick several samples that fit our requirements, then we were able to choose what we wanted. The carpet ordering process was fairly straightforward after, again, we were able to speak with someone. The carpet came in quickly, and the Lowe's installer called and scheduled right away. The installers were friendly and professional, though I was a little annoyed at all the scratches on the walls from the carpet backing as it was being installed, as I had just had the living room painted. There have been a few staples popping up, but it was an overall good experience. I was happy with the price, and I am really happy with the carpet. The people at Lowe's are great, but it is so hard to get someone on the phone or in the store who can help you because they usually have only one person working in the flooring department, and if they are helping someone else, you can wait quite a while. On one visit, a manager asked if he could help me, and when I told him I needed help with carpeting, he basically just said "Sorry, you'll have to wait." It's too bad, because the actual flooring staff is great, and I can tell they felt bad about making me wait.

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For everything cause we did it separately. I was pleased with the price. Lets put it that way cause they didn't bankrupt me. The kitchen was probably with the appliances. The flooring, the new counter tops sink was probably around $4500 maybe $5000. They cleaned up there mess. They were on time. They did everything they were suppose to do. The women in the store they helped me picked things out. The were fabulous. I would definitely use Lowe's for anything else that I do. Great. Perfect. They call me every other day. Basically when the installation, when that process was going on. They stayed in touched with me. If there was any kind of a  holdup or delay by a few hours even. They called me and let me know everything that I needed to know. They were great.

Was a  great purchase for the money.

The big deal for home improvement from Lowe's was fine. It worked out fine. It was very convenient, easy and straight forward. I didn't really have to do anything in particular so it was easy to use.

It went very well they took the card right away. I was able to use if for my annuals.

Purchased new refrigerator to replace an old one that died. We purchased a new model that subsequently broke down within weeks of purchase. Lowe's worked with us to replace this unit with another model at a very discounted price because of the problem with the initial replacement. It was not Lowe's fault that the new unit stopped working but, I welcomed their concern for my satisfaction with the overall experience.

The salesman took the information about the project and possible additional work. The installation company came to measure the rooms. He submitted the information to the salesman. The salesman reviewed and prepared the estimate then reviewed the estimate with me. The delivery was made and Lowes notified the installation company. They installation contractor contacted me to setup installation. The installation team came on the date of the installation and completed the job on the assigned date.

They all did a good job and were polite, competent and thorough.

They were very professional, curious and prompt. Further, they did excellent work. We would definitely use them again in the future, if the need arose.

We would highly recommend them to anyone.

Both Mandy and Dave were very knowledgeable about doors and patient during each of the numerous visits I made to Lowe's
before I could decide what brand and style of entry door I wanted. .
The Lowe's contractor, Dale called a couple of days later to set up the measurement. for the door. I agreed to a time that was convenient for the contractor, since he prefers to make appts based on when he will be in my area.
Because I hoped to have the door installed during my vacation and it was 3 weeks after the order was placed, I called Lowe's to check the status of the order and was advised both the door and glass had been recently received. Lowe's advised that Dale would soon call to arrange the installation. Unfortunately for me, Dale's schedule was busy and it was the following Monday after my vacation that the door was installed. The installation was scheduled for later in the afternoon, so I did not have to miss work.
The installation went well and the entry door is beautiful. However, the storm door kick plate is not level, which will let in air and insects. The door closer is rubbing the top of the door frame and I have to pull back on the door to lock and unlock the storm door.
It is my fault that I didn't notice these things before the installers left; my focus was on my new entry door.
I was called by the installation follow up representative within an hour after installation. I told her I was very pleased with the entry door installation and I told her about the hardware replacement on the storm door. She advised that she would have Dale call to discuss the issue. To date, I have not received a call, however, I understand that this is the busiest time of year for door installations.

The time frame from time ordering to time receive is long. Otherwise customer service and technical everything works well.

I'm waiting on a refrigerator to be delivered from Lowe's and I have had a lot of work done through Lowe's. Lowe's as far as their contractors they use, they use wonderful contractors. I use the one out of Louisville and those guys are great because I've used private contractors to do their installation for carpet and cabinets, counter tops and all that. They've been in a decent price and they've been real good as far as being on time, doing the work, cleaning up after themselves and all of that. They might be a little bit pricier that everything they have achieved, I didn't have to call them back to do anything to fix or replace something that wasn't done correctly the first time and I have done a lot of work in my house. I like the quality a lot. It took them a little while to get all my stuff together that I wanted but as soon as I got everything in, we just boom like my refrigerator I've bought that like 5 weeks ago and they held into it for me so after my kitchen flooring was installed so I didn't have to worry about moving something and then moving back and all that so they're coming in to install that today and I'm pretty pleased with that and I got my counter tops on order with them and so they know me by first name now.

They have people or companies that, I guess, they contract with them to carry out the work and the first company gave us a lot of grief and everything and Lowe's sent in turn someone else and they made sure we didn't have to pay a penny to that other company and they backed us up 100%. The fact that they backed us up and when we got into any problems with the subcontractors, they made sure that we got exactly what we wanted. We were so happy with the way things turned out.

We are happy with their service. He dealt with a salesman named John and he was very helpful and knowledgeable. He was willing to do what we wanted and price-matched couple of appliances. They bent backwards to get the deal done. They saved us some money and we would highly recommend them.

It worked out just fine.

It went well. I was able to purchase a $20 gift for $5. I would use them again.

I can't complain. What can you say when you save $15? It was an excellent deal and I would do it again. I've been going to Lowe's for several years.

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I shopped at Lowes

very good gift card deal