Founded 1990 • With Angi since March 2010
At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.
Additional phone - (574) 658-3106, (574) 537-8855, (574) 389-7711, (574) 773-7613, (574) 273-8855. Additional DBAs - Wayne Plumbing Installations, Mr Rooter Corp.
Business Highlights
Emergency Services OfferedVerified Reviews
Showing 1-5 of 5 reviews
John S.
05/08/2020
PAUL J R.
06/07/2017
David P.
04/22/2014
We had a thaw and found out that a pipe had burst. They did a good job. They had to go into a crawl space and cut the pipe out and replace it. It was a small area but, he got the job done. He has done a lot of work for us over the years. I would use him again.
Description of Work
Mr. Rooter Of North Central Indiana fixed a broken pipe.
Category
plumbing
Craig B.
12/23/2011
Have septic tank issues and needed someone to diagnose the problem and give an estimate on repair cost. Submitted an online request and Mr. Rooter called me back in less than 15 min. They offered to send someone out to evaluate the situation and provide an estimate on cost for repairs at no cost. Seemed like an opportunity I couldn't pass up. Scheduled the appointment for 2 days later for between 8:00-9:00 AM and took a day off work so I could be there. I was impressed with the service at that point. At 9:10 on the day of the appointment, I nobody had arrived and I had no phone call saying there would be a delay, so I called them. The receptionist had no record of an appointment. She said she would get with the office manager and call me back within a minute. 15 minutes later I did get a call and was told they did get all of my information, but they didn't enter it in the system so someone would be dispatched for the appointment. After I hung up, I thought since I had taken the day off, perhaps they could make it later in the day. I also wondered why they didn't offer to reschedule the appointment, but they didn't. I called back and they couldn't make it later in the day. Bottom line, they sound good, but I wasted a day off from work and am no closer to finding out what my problem is. If you want pleasant phone service, this is the company for you. If you want plumbing/septic service, I have no idea if they are good or not. Overall, I was extremely encouraged and ultimately very disappointed. Looks like they are 0-2 on Angie's List so far.
Description of Work
Have septic tank issues and needed someone to diagnose the problem and give an estimate on repair cost. Never showed for the scheduled appointment. They sound good on the phone, but apparently that is merely lip service. Very, very disappointing.
Category
plumbing, septic tank
jeff K.
07/02/2010
The plumber who came out could not clear the drain and gave us a 650.00 estimate to have a new drain line installed to correct the problem. He then charged us 350.00 for the 90 minutes he spent attempting to snake out our drain. I called another company out the next day and they finished the job in 20 minutes, charged us $120.00 and we haven't had a problem since. When I talked to the Mr. Rooter company they said they would return $100.00 which turned out to be $50.00 and a coupon.
Description of Work
Snaked out our main drain.
Category
plumbing
Service Provider Response
We at Mr Rooter strive to provide our customers with courteous professional service, Sometimes we do fail and we make attempts to resolve the situation as soon as we are aware we have failed to do so. We regret that we did not solve the situation here. We can learn from the error and make it part of the training process to avoid this situation in the future. It is our goal to resolve each customers plumbing issue and leave their home in top working order.Other local Pros in your area
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Angi Certified
Since 1972 A&R has been helping solve challenges concerning Septic, Sewer, Plumbing, Drain Cleaning, and other Environmental Services. 24/7 service available call, text, or email for residential, commercial, and industrial wastewater services.
Angi Certified
Other Information
Services Offered
Services Not Offered
septic tank pumping
Licensing
Bonded
Insured
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