Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
RYAN G.
12/2004
custom furniture
 + -1 moreIT HAS NOW BEEN 12 WEEKS SINCE I PLACED THE ORDER. MILES SAID THE ORDER WAS NOT PLACED WHEN IT SHOULD HAVE. IT HAS NOW BEEN OVER 6 MONTHS SINCE I ORIGINALLY PLACED MY ORDER FOR FURNITURE AT THE STORE. THE STORE MANAGER HAS DONE NOTHING TO COMPENSATE ME FOR THEIR MISTAKES. I WILL NEVER RETURN TO MILES HOME FURNISHINGS. THEY DO NOT CARE ABOUT MAKING THE CUSTOMER HAPPY. THEY ARE INCOMPETENT AND DISRESPECTFUL TO THE CUSTOMER. THE MANAGER THERE SEES THE BIG PICTURE AND DOES NOT CARE ABOUT MAKING EACH ONE OF HIS CUSTOMERS HAPPY. I WOULD TELL ANYONE WHO IS THINKING OF GOING TO MILES HOME FURNISHINGS TO LOOK ELSEWHERE.
Description of Work: I ORDERED A COUCH, CHAIR, KITCHEN TABLE, CHAIRS, AND COFFEE TABLE FROM MILES IN JUNE 2004. WHEN THE CHAIR ARRIVED IT HAD A RIP ON THE CORNER OF THE RIGHT ARM. MILES SAID THEY WOULD FIX THE CHAIR AND HAD TO ORDER A PIECE OF PIPING. MILES DID NOT CALL ME BACK TO FIX THE CHAIR FOR SEVERAL MONTHS. WHEN I SPOKE TO THE MANAGER, CHRIS TUELL, HE FINALLY AGREED TO LET ME REPLACE THE CHAIR WITH SOMETHING IN THE STORE, BECAUSE I WAS TIRED OF WAITING FOR THE PIPING THAT HAD NOT COME IN. WHEN I WENT TO THE STORE I FOUND THAT THEY HAD NOTHING IN STOCK, ALL OF THEIR ITEMS WERE SPECIAL ORDERED. I DECIDED TO ORDER A COUCH TO REPLACE THE CHAIR BECAUSE I WAS TOLD IT WOULD ONLY TAKE 4 WEEKS TO GET THE COUCH IN.
| Rating Category | Rating out of 5 |
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| quality | |
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$2,200
Contact information
7499 BIG BEND ROAD HIGHWAY 37 SOUTH, Martinsville, IN 46151
Licensing
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Service Categories
Furniture - Custom Made,
Furniture - Sales
FAQ
MILES HOME FURNISHINGS is currently rated 1 overall out of 5.
No, MILES HOME FURNISHINGS does not offer free project estimates.
No, MILES HOME FURNISHINGS does not offer eco-friendly accreditations.
No, MILES HOME FURNISHINGS does not offer a senior discount.
No, MILES HOME FURNISHINGS does not offer emergency services.
No, MILES HOME FURNISHINGS does not offer warranties.
Contact information
7499 BIG BEND ROAD HIGHWAY 37 SOUTH, Martinsville, IN 46151