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Dave's Appliance Service Inc
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Refrigeration System Service,
About us
7 employees. No subs. Cost is determined by the job. Charges a travel charge of $75. Parts & time to repair (labor) additional. Office closed noon to 1:00pm for lunch. PLEASE CALL for service. We do not check this listing on a daily basis. (Techs do work thru lunch)
Business highlights
46 years of experience
Services we offer
Large Appliance Repair & Sales
Accepted Payment Methods
- CreditCard
Reviews
4.858 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 2% | ||
| 2% | ||
| 2% | ||
| 3% |
Showing 1-25 of 58 reviews
TODD D.
Jan 2017
It was kind of a last minute deal and he was able to squeeze me in and it was very positive. He was fine and very professional.
Response from Dave's Appliance Service Inc
"As much as we always appreciate good reviews, this one is not ours. We don't service that side of Indianapolis so it was not our company who did your repair. Thanks."
JEFFREY C.
Nov 2016
Getting an appointment took about a week. When he arrived, Dave was gracious and thorough. The job proved more elaborate than anticipated, but charges were still within the bounds of what I'm expected. I would not hesitate to use Dave's Appliance Repair again.
Response from Dave's Appliance Service Inc
"Thanks for the great review!"
Allison J.
Jan 2016
unknown
Response from Dave's Appliance Service Inc
"Thanks so much for your review."
James M.
Dec 2015
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Response from Dave's Appliance Service Inc
"Thanks for the great review. We try to do our best to accommodate all of our customers and hope to have the opportunity to serve you again!"
Dustin C.
Dec 2015
I contacted Dave's by email via Angie's List. I think they prefer phone calls, but it's nice having an email correspondence with a company, to make sure everything discussed is in writing. Needless to say, they accommodated emails, but emphasized they prefer phone calls, and it worked between the secretary and us, to get the part ordered and the install completed.
Brad came out, very professional, and went right to work. Took a little over an hour, and removed and reinstalled the new Door Boot, which now prevents the washing machine from leaking. He checked everything out, ran a test run of the washing machine, and said it was like new. Great guy, very nice and did a great job.
Brad came out, very professional, and went right to work. Took a little over an hour, and removed and reinstalled the new Door Boot, which now prevents the washing machine from leaking. He checked everything out, ran a test run of the washing machine, and said it was like new. Great guy, very nice and did a great job.
Response from Dave's Appliance Service Inc
"Thanks for the great review!"
John R.
Oct 2015
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Response from Dave's Appliance Service Inc
"Thanks for the kind review!"
Mikel C.
Sep 2015
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Response from Dave's Appliance Service Inc
"Thanks for the great review! We appreciate the opportunity to service your appliance."
Bernie R.
Mar 2015
It was good. Good price.
Response from Dave's Appliance Service Inc
"We appreciate the great review! Hope we can help you more in the future."
Emily M.
Dec 2014
unknown
Response from Dave's Appliance Service Inc
"Thank you for the great review. We appreciate the opportunity to service your appliances."
Dewey C.
Nov 2014
We've used them a few times, and we'd give them top marks across the board. They have very reasonable prices, they respond quickly to our calls, and they consistently do good work. Furthermore, it's been great working with Dave.
Response from Dave's Appliance Service Inc
"Thanks for the great review. We appreciate the opportunity to be of service to you."
Lauren K.
Sep 2014
I called Dave's Appliance to have them fix my washing machine which was displaying an error code. They came out and "tightened a bolt." That fixed the issue for a few months. I called them back, hoping for a prompt appointment since their first attempt didn't solve the problem, but they were too busy to come out any time soon so they gave me the number for another repair company! I said I preferred to wait for their availability. They scheduled me for the day after a holiday weekend several weeks out. The day came and nobody showed. After about two hours of trying to get ahold of them, the woman answering the phone said they didn't have me on the schedule and they don't service my town on Tuesdays. I was asking for more info or help and she kept telling me I "must have misunderstood" when I called them last time. I told her that wasn't a satisfactory answer, and she hung up on me.
Response from Dave's Appliance Service Inc
"We're very sorry for any misunderstandings that have occurred concerning your call. The initial repair occurred on April 7, 2014. When you called us on August 19, 2014, our schedule was overloaded and we were scheduling all of our customers, 2 weeks out. It was our understanding at that time that you did not want to wait the two weeks & it is our policy to offer other options to our customers that might get them serviced sooner. We try very hard to service our customers as promptly as possible, and apologize that we were not able to do so for you."
David M.
Jul 2014
He is wonderful. He always gives you the practical options and is very clear on what he needs to repair and will always make the repair if possible. He also has very good appliance care. I have used him a number of times over the years and have never had a bad experience.
Response from Dave's Appliance Service Inc
"Thanks for the great review. We really appreciate your business!"
Debra B.
Jun 2014
unknown
Response from Dave's Appliance Service Inc
"Thank you. We are happy to be of service."
Julie S.
Jun 2014
They saved our Whirlpool side-by-side refrigerator from needing to be replaced. Other appliances they have serviced for us include a Kenmore Elite dishwasher, a Kenmore washer and a Whirlpool dryer. They offer ethical service. I recommend them all the time.
Response from Dave's Appliance Service Inc
"Thank you. As long as your machines still have life left in them, we are happy to keep them running in top condition for you."
Tim E.
Jun 2014
unknown
Response from Dave's Appliance Service Inc
"Thank you very much for your kind review. We are pleased to have exceeded your expectations and strive to continue providing stellar service to all of our customers. We look forward to serving you in the future."
Jeffrey G.
Apr 2014
unknown
Response from Dave's Appliance Service Inc
"We appreciate your kind review. We strive to meet the needs and expectations of our customers. We look forward to serving you in the future."
SHEILA J.
Mar 2014
Their service was much better than any big box store I have ever used.
Response from Dave's Appliance Service Inc
"Thank you. We strive to provide the best service possible. I hope we can meet or exceed your expectations in the future!"
Angie E.
Mar 2014
I think his pricing is pretty high. He said the washing machine is on the end of its lifespan and either we can spend $500 to repair it or go out and buy a new one. I decided to wait to wait and buy a new one later but he still charged me $75 and he did absolutely no work, he just made a recommendation. I gave him a gas dryer when we moved here for free because nobody would take the gas dryer. I donated it to him and I never got a thank you from him and he still charged me $75 just to tell me that my washing machine was not worth repairing. It’s just not the way I would like to do business with people. I think he does his job well because I think there aren’t a lot of appliance repair men. I don’t think he sold me anything that I don’t need. I was just a little irritated about his business practice in that regard. I don’t think his prices are fair.
Response from Dave's Appliance Service Inc
"We apologize for your experience and any confusion but, we do charge a flat $65 trip charge for each onsite call plus time spent in diagnosing the issue. In cases where the cost of repair is prohibitive, we do give our customers the option to continue with the service or end the service call at that time. In that way, the bill only includes trip and diagnostic time. Regarding your dryer, at the time you did mention that you were having trouble getting rid of it so we offered to take it away as a service to you. However, if you feel you were wronged by this, we can return it to you as we do still have it in our warehouse. Gas dryer's can be difficult to get rid of as we sold only three in the 2013 calendar year. But we will happily return yours if you wish. Just let us know how you wish to proceed. Thank you for your business and I hope we can better serve you in the future."
Sandra L.
Feb 2014
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Response from Dave's Appliance Service Inc
"Thank you for the kind review."
Karen W.
Feb 2014
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Response from Dave's Appliance Service Inc
"Thanks for the good review!"
Richard M.
Feb 2014
Dave is very competent and professional and obviously has vast knowledge when it comes to appliances. His price seemed a little high but I do not have any comparison to go by.
Response from Dave's Appliance Service Inc
"Thank you for the kind review."
MARY M.
Jul 2013
Efficient, knowledgeable service
Jon C.
Mar 2013
We have used Dave's Appliance Service Inc. before so we are familiar with them. The guy came to work on our stove and he did some extra work for us. They have ordered some parts for it and we are waiting for the part to come. We like using them, they are courteous. Their prices are reasonable. They sell us the part at exactly the same price that we get online.
Peggy T.
Sep 2012
They said there was a 90-day warranty on the part. Prior to the end of my 90-day warranty, my dishwasher stopped working again with the same problem. When I called they said they would go ahead and honor the warranty. They reordered another control panel and installed it on August 29th. I was okay with that. They didn't charge me for the part, but they charged me $115.00 for service fee. I would've thought the service charge would've been free due to the warranty. They told me that they only warranty the labor for 30-days, and that's why they charged me.
CHAD D.
Aug 2012
Our 4 year old dishwasher stopped draining. I checked the pipes for clogs, and came up with nothing. Didn't really feel qualified to pull the dishwasher out for fear of causing more damage.
Got Dave's contact info from here on Angie's List, called him first because he was closest (and had several positive reviews.) He came out a few days later to take a look at the dishwasher. Figured out the problem pretty quick, looked to see if he could repair the pump; but sadly they're just not made like they used to be, so it had to be replaced. They didn't have one in stock, so he came back the following week to fix it.
Dave took great care and cleaned up afterwards. I got to chat with him while he worked, and learned a lot from him.
As far as I see it, Dave's my go-to guy for appliance repair now; and I wouldn't hesitate to recommend him to my friends.
Thanks Dave!
Got Dave's contact info from here on Angie's List, called him first because he was closest (and had several positive reviews.) He came out a few days later to take a look at the dishwasher. Figured out the problem pretty quick, looked to see if he could repair the pump; but sadly they're just not made like they used to be, so it had to be replaced. They didn't have one in stock, so he came back the following week to fix it.
Dave took great care and cleaned up afterwards. I got to chat with him while he worked, and learned a lot from him.
As far as I see it, Dave's my go-to guy for appliance repair now; and I wouldn't hesitate to recommend him to my friends.
Thanks Dave!
Response from Dave's Appliance Service Inc
"Thanks so much for the great review! We appreciate your feedback and hope to serve you again."
Licensing
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FAQ
Dave's Appliance Service Inc is currently rated 4.8 overall out of 5.
Dave's Appliance Service Inc accepts the following forms of payment: CreditCard
No, Dave's Appliance Service Inc does not offer free project estimates.
No, Dave's Appliance Service Inc does not offer eco-friendly accreditations.
No, Dave's Appliance Service Inc does not offer a senior discount.
No, Dave's Appliance Service Inc does not offer emergency services.
No, Dave's Appliance Service Inc does not offer warranties.