TruGreen Lawn Care - 5748
About us
TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible. TruGreen® provides a full suite of tailored lawn and landscape services. From fertilization and aeration to tree & shrub services and much more, TruGreen delivers superior results backed by our Healthy Lawn Guarantee.®1 We also offer effective solutions to help control and prevent lawn damaging insects, like chinch bugs and grubs. Our passion for lawns sets us apart, and we’ll help you achieve a lawn you love. Contact us today to start your tailored lawn plan.
Services we offer
Residential & commercial lawn, broad leaf weed control, crabgrass & annual weed prevention, fertilization, grub control, insect, shrub care & pest control., tree
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 55% | ||
| 14% | ||
| 18% | ||
| 5% | ||
| 9% |
No one came for more than two weeks.... and the weather was nice. So I called and they said someone would be coming. Later I got an automated call with an approximate date. No one showed up. I got several recorded messages saying someone would come at approximate dates, no one did. I called again, got some excuse and was told they would come. No one did. I called again and finally got a call for an approximate date, someone did came and sprayed something.
My yard looks pretty good. I think they came one more time as I collected 2 flags.
Then I got a call from the out of town office saying they would be coming to spray for grubs. I said I didn't have grubs and didn't want a spray. She told me all the reasons I should have the extra spray which costs 80 some extra dollars. I said I didn't want that and finally she said OK after I told her I wouldn't pay for the spray if they came and did it, as I only wanted what I had already paid for. I told her I was sorry I got their service since everything seemed to be screwed up with when they were coming. She apologized.
Then a week or so later, (yesterday) I got a call from a guy who said he heard I didn't want the spray and that I should have it and all the advantages I would have with a beautiful yard. (I must say I'm not all that crazy about grass anyway). I told him I didn't want grub spray and that I had told the woman that on the phone when she called.
He got very pushy and wouldn't accept the fact that I didn't want the service/product. He just wouldn't take no for an answer. I told him that he was badgering me and I didn't want the spray. He wouldn't give up. He kept hounding me with why I should have the spray. He said they couldn't give me a nice yard without it. I told him I wasn't intersted and to quit badgering me, he said he wasn't badgering me, that he was just trying to make me understand that I really needed the spray. He repeated several times that he was just trying to make me understand. I told him I DID understand and that I just didn't want it.
About this time I as getting upset and I told him so. Still he wouldn't accept my reasoning. He said "You are telling me that for 80 some dollars you are taking a chance on not having a nice yard." And on and on and on.....
At this point I said that I didn't want it and I wouldn't pay for it if they did it anyway and I was very sorry I hired them in the first place. He still wouldn't let it go, so I said, "Have a nice day, good by," and hung up.
Actually I had to calm down just to write this review. The recording said that the conversation would be recorded and I sure hope it was. I'm so sorry I hired Trugreen. I should have continued with what I was doing and let it go.
By the way, during my first conversation, when I gave them my credit card numbers, I asked if they automatically renewed my contract and charged my credit card for the next season and she said 'yes'....I then made sure she understood that this was a one season commitment and not to re-upt me automatically.... She wasn't happy but agreed.
I don't trust that they will not automatically sign me up for another season. I will keep watch.
some were granular. \
The company always called to alert us to the upcoming application, and we always had an opportunity at that time if we
wanted to postpone it for any reason.
We have a sprinkler system, which is set to run every two days; at times of high temps and drought, we run it daily as needed,
so we do our part to maintain our lawn in good shape., in conjunction with the fertilizer.
This year our lawn is in excellent color and shape, and we are considering continuing with Tru Green in 2014, although we
are checking competitive quotes to see if they are indeed competitive
On the negative side, we experienced a price increase halfway through the season from $48 to $52 per application, and the firm explained that the cost of their chemicals suddenly rose. We elected to continue the contract through the end of the year.
Further, in late September they were very aggressive in trying to induce us to have our lawn core-aerated. After the third call, and our refusal, they were told not to contact us again about it, and they complied.
Overall, the fertilization/herbicide application was very effective, and the operatior who performed the applications was always courteous and professional.
I have unfortunately noticed that on occasion when they come to service the property that they do not do the entire property line leaving us with parts of our yard looking terrible. One problem I have with the company is their constant need to call almost weekly to add another service on top of what I have contracted them to do. I did have a situation where I did not answer the call and a service was done without my approval and I was unfortunately charged for it as well. The company did reimburse me, but it was very frustrating to deal with.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.