TruGreen Lawn Care - 5748

Terrible service; service person randomly walked the property spraying; many weeds left; multiple attempts to contact the Lafayette office - the phone number is now out of service and not working; tried to cancel 3 times; still getting billing for unwanted service; If the company would have provided standard, quality weed control we would still be a client. We need a good service for five yards.

unknown

It's great. So far, they're new to me, but so far so good.

great curtious fast effective thorough polite informative above average overall

Their products have quick results.

Overall, Trugreen did a good job. Our lawn never looks very good, but I suspect it is more from being on hard clay soil and our lack of watering it. We do not have a problem with weeds, though. Trugreen always calls the day before to let me know when they are coming. The only complaint I have is the constant calls starting in early March asking me to sign up for the year. They called at least 8 times in 2 weeks, leaving messages. We have used them for three years.

Tru Green has been servicing our lawn for over two years now (fertilization, pesticides, weed control). We have not been overly impressed with the overall effect on our lawn. We've been told for two years in a row that our crabgrass takes a while to get rid of and that is should be gone by the next season, however, I still have A LOT of crabgrass. They did take care of our clover problem and dandelions very quickly.
I have unfortunately noticed that on occasion when they come to service the property that they do not do the entire property line leaving us with parts of our yard looking terrible. One problem I have with the company is their constant need to call almost weekly to add another service on top of what I have contracted them to do. I did have a situation where I did not answer the call and a service was done without my approval and I was unfortunately charged for it as well. The company did reimburse me, but it was very frustrating to deal with. 

We've used them for more than 10 years. They have done good work for us. They leave detailed reports of what they have done and what we need to do to keep our lawn in shape.