ServiceMaster Clean
About us
Each independent ServiceMaster Clean and ServiceMaster Restore business pledges to uphold the high standards of the organization, promising to do the job right or do it over. Whether you contact us for janitorial services or for water or fire damage at your home, our service is prompt and the work is done to your satisfaction.
Business highlights
Services we offer
Residential & commercial cleaning & restoration - carpet, floor, mold remediation, tile & grout. Air duct cleaning, trauma cleanup., upholstery
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 43% | ||
| 0% | ||
| 0% | ||
| 14% | ||
| 43% |
They arrived and covered the sky lights with a tarp and put the dryers and dehumidifier in place. They kept asking if it was an insurance covered job and at that time we thought we would be filing it with our home owners. I had to miss work the next day because someone had to be home to let them check the dryness and the guy was only here 5 minutes. Again I was asked if it was an insurance job. I scheduled for them to call my dad the next day to meet him at the house and they didn't call him until late in the afternoon and I had told them he would only be available in the morning. The third day they came out and removed all the equipment and I asked when someone would be out to look at the damages and give us an estimate. I waited over a week and called them back asking again when someone would be out to assess the damages so we could get it fixed. Finally a gentleman came out and told me that it would not be covered by our insurance because we had not done roof maintenance. No one I talked to knew what that even meant. He told me that fixing the drywall on the ceiling and fixing the skylights would run $3,000-$4,000 not including the drying that had already been done. I told him I would contact someone else and had a roofer come out. He fixed both areas where they had screwed the tarp into my roof ruining 2 bundles of shingles and found out that the leak was from the prior roofer not doing it correctly. The roofer who fixed it said that the way they had screwed the tarp on could have caused us more water damage.The roofer only charged me $225 and he also did two other things to my roof. I had the ceiling repaired and repainted for $175 and then was sent a bill for over $1,000 from Servicemaster Clean. Hard to believe that I had it all repaired for less than half of their bill.They billed me for the extra day they didn't show up and I felt we were way over billed. I had numerous calls to them but no resolution in the matter. I just want people to know if you plan on paying out of your pocket go else where. After this incident I looked and they are not even on the Better Business Bureau. I also informed my insurance company not to use them.
There current address is 3410 Rascal Dr. Lafayette In 47909 765-471-6000
"We are not ServiceMaster by advantage, whose address is rascal dr. We are ServiceMaster by Clean air, our address is 4424 mccarty lane. I would appreciate it if you removed your negative review. Thank you"
It is the worse that I could think off. This Service Master never ever WORKED A SATURDAY OR
SUNDAY out of this 7.5 months. They have had most of the time only one MAN working four or five day a week if I am lucky. The workmanship and the quailty of this company is in my view is a FFFFFFFF I wish you could see my woodwork that they put up. A blind man would not except this. The crown molding is about 1/4 inche from touching the other part of the wood. It is a holiday and I have nothing to cook with. All of blinds on the 1st floor and 2nd floor is total runed because they soak the wood blinds in what ever and they bowel and they hung them up with part missing and without washing the smoke and dusty glasses. I called Jeff Rogers because his man said that Rogers told him to hang them anyway. This is the kind of man this Rogers is. I could go on and on over this mess and there is many, many other things that I could tell, BUT I BELIEVED YOU HAVE THE FULL PICTURE OF THIS SERVICE MASTER OUT OF LAFAYETTE, IN AND HE ALSO HAS ANTHER ONE OUT OF SOUTH BEND INDIANA. I called Rogers six time to day this is Thursday the 24th 2012 and Roger will not take my phone call. i BEGGED HIM TO BRING OUR FURNITURE BACK TO US.The $170,000 I did not pay, this was paid by the Insurance Company.
PLEASE STAY AWAY FROM THIS COMPANY ( SERVICE MASTER JEFF ROGERS)
Licensing
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