PAYLESS SEPTIC SVC

The owner-operator came to pump my septic tank. He wasn't able to remove the lid, so he decided to leave and charge a show-up fee. First I asked if we could waive the fee if I still used him to do the work after the lid is removed by someone else. He declined to do so. Then I asked for an invoice for the fee before I paid it, he told me they aren't able to provide invoices -- "we only bill." After refusing to pay until I received an invoice, he called me a liar and threatened to place a lien on my property. After explaining to him I would not be paying without a written invoice (he wanted me to hand him cash), he called his assistant, and she emailed me an invoice within minutes. As soon as I received the invoice, I wrote him a check. He then accused me of planning to cancel the check. At that point, I told him to leave my property. Despite telling him repeatedly to leave, but he didn't make any effort to move toward his truck until I told him he was trespassing. I recommend no one ever use Payless Septic Service.

Offered to come within an hour of the call.  Prompt, professional, and great quality of service.

I called Paul on a Monday and he and his companion came on
Tuesday, right on time. I had seen his truck in the neighborhood before. I have
no real idea when the tank had been last pumped out, but it has to be at least
10 plus years. In his view, everything looked good. Obviously this is not a
complex task but a necessary one. He made sure there was no damage to the lawn
and as needed cleaned up after the work was done. There may be other outfits
that can do the job just as well, but Paul came across as someone who is
trustworthy and competent.