Mr. Rooter Plumbing of Lafayette, IN
About us
At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today. Locally owned & operated. Additional contact name - Sandra J Bowman.
Business highlights
Services we offer
Auto Injection System, BioChoices®, Drains, Faucets, Residential and commercial plumbing & drain cleaning including faucets, Septic Tanks, Sewer Lines, Sinks, Toilets, Tree Root Removal, Video Inspection, and Much More!, backflow prevention, bath sinks, clogged drains, garbage disposals, gas vents, kitchen sinks, pipe repair, septic tanks, sewer line, toilets, video inspections & trenchless repairs. Commercial Services: Pipe Repair, water heaters, water softeners
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 50% | ||
| 0% | ||
| 17% |
They arrived on time. They started to clean out the line then called me down to show me how their rooter blade had broken through the PVC pipe at a joint. I ended up paying two bills, one to clean out the drain $250 and one to repair the broken pipe, $280.
Turns out, this same company pulled the same scam on my son, and another person I know. The rooter broke a pipe in all three cases. Turns out, PVC piping is far stronger than this rotary rooter. The pipe was broken by the service man when I was not around. They told me they had completely cleaned out the pipes all the way to the sewage line. Within a year, I had to call Roto-Rooter, they cleaned the pipes out for $85, and they worked great after that.
I would never recommend Mr. Rooter to anyone.
There was one major problem with this claim. A few years ago, someone from Mr. Rooter came and performed this exact same service with the exact same equipment (without the miraculous Hydro Scrub), and there was absolutely no problem getting all of the roots out. Some of those roots were a LOT larger than the ones pulled out this time. Also that previous time, the worker send a camera down the sewer and showed us how all of the roots were cleared. He explained that he had to send the cutter down an additional time, and the ball of roots he brought up was huge. THIS time, however, the worker sent the cutting tool down once, pulled up two clumps of roots, claimed he simply didn't have the tool to get it any better than that, and tried to up-sell me to the tune of $900. I do not appreciate the half-done job and the up-sell attempt. However, my toilet would flush and my washer would drain. But I will not do business with this company again.
We would call them again. The only regret was that the price was a bit high in our opinion.
Licensing
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