Guaranteed Transmission Service

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Since moving to Lafayette, Indiana, almost three years ago, I tried two other Auto Repair Shops that advertised in my Church Bulletin. I soon lost all trust in the 1st repair shop. Reasons: Matters of Trust, which I will not mention in this review. I became a customer of a 2nd Repair Shop for about a year. Last week, I was driving my sons Toyota, when it went completely dead on a busy road in town. This garage couldn't help me for two weeks "minimum". I got the car towed to a recommended repair shop...Guaranteed Transmission Service...on SR 38 in Lafayette, Indiana. That was when my bad day turned into a good day. They diagnosed the problem that evening, got the parts in the next day and fixed it the same day. Bridget drove me home that 1st day, Picked me up the 2nd day, drove me to an AM doctors appointment and then picked me up after the doctors appointment and drove me to the repair shop, where my vehicle was done and waiting to be picked up. All this chauffering was done by a very nice person, NO CHARGE...At the repair shop, Terry, Cliff and John were as nice a group of peopll you could ever hope to meet, under any circumstances. My son told me his repair shop in Indianapolis would have charged much more money to do the sams repairs. My name is Ray Hassan, I live in Lafayette, Indiana. This review is unsolicited, unexpected and totally true. Don't let the name "Guaranteed Transmission Service fool you !!!. This Auto Repair Shop is a FULL SERVICE, HIGH QUALITY, HONEST, LONG TERM FAMILY OWNED Automobile Repair Shop. I highly recommend them to anyone with an automobile that either needs repair, or just a little tender care.

I've been taking both of my vehicles to Guaranteed Transmission for about six months and I can honestly say that I've never been to a friendlier, more competent automotive service center. Everyone there treats me nicely, but most importantly the work is done right and they stand behind it. I've moved around the state quite a bit, and there are three services that are difficult for me to find in a new city - a good doctor, a good dentist, and a good place to take my car for repairs. Guaranteed Transmission came recommended by several people I work with, and I'm glad I listened to them. GT's free shuttle to and from work is very convenient. I know I can take my vehicles there and they will be fixed right and at a reasonable cost. Extremely highly recommended!

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Needed 2003 vehicle towed to Guaranteed Transmissikn for diagnosis and repair. One call set up tow and plan for analysis. Great communication and timely completion of starter motor replacement. Always friendly and service-focused.

GTS was professional, prompt and friendly.  I went to GTS because I wanted a second opinion about a noise I had been hearing.  One place indicated my transmission needed to be rebuilt or replaced.  GTS found a loose bolt that was causing the noise and didn't even charge me for the road test or the repair.  I will definitely be going back to GTS for any possible transmission problems!

We started hearing a clunking noise while slowing and assumed it was the transmission on our 2001 Ford Focus. GTS checked it out using diagnostics and road tests and discovered a blocked vacuum tube and also found a disconnected exhaust tube. We appreciated their thoroughness and honesty. We just have one car, so the shuttle service was a plus. At the same time, only having one car makes us antsy about getting the car back so we were concerned we didn't get a status report on when to expect the car to be finished. It turned out okay - they called Friday afternoon to say the car was done and they stayed late Friday night so we could pick our car up for the weekend. We were impressed with how personable and knowledgeable all the staff is and will not hesitate to do business with GTS again. 

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The transmission only needed a part.  My husband appreciated the fact that they didn't try to tell him it needed a whole new transmission (and we would have never known the difference).  They started checking parts before they pulled the whole transmission out..... which kept the price down.  We were VERY happy with their work.  It was done and ready when they promised.

They test drove it with me inside vehicle then on their own. Then they told me what they thought it was and made an appointment. I dropped it off and received a call telling me what they found and what estimated cost were. I gave them the okay and picked it up later as planned. Very good work, timing and fair prices. Good people with great attitude.

A little slow   to respond and get started. but did good work and provided warranty

Great service. Left car nite before and picked up next day at closing time

I took my Nissan Maxima in sure that there was a transmission problem and expecting to pay $1800 or so to get it fixed. I was elated when they called back a couple of hours later saying that the transmission checked out ok but the left rear wheel bearing needed replaced!
They fixed it the same day for $305. They are friendly, professional and honest!

Everything went great. They are friendly and helpful. They explained things very well.