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CHARLES & CO
Acoustic Ceiling Tiles - Install, Deck or Porch - Build or Replace, Deck or Porch - Repair,
About us
DBA - Decks Unlimited. We are a leading designer and builder of custom decks and outdoor living spaces in central Indiana. We have over 50 years of experience in building composite and wood decks, pergolas, gazebos, fences, railings, screened porches, patios and more.
Business highlights
68 years of experience
Services we offer
& Patios., Awnings, Custom Decks, Fences, Pergolas, Porches
Amenities
Free Estimates
Yes
Reviews
4.58 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 13% |
Showing 1-8 of 8 reviews
Keith C.
Dec 2014
We wanted to complete the project before the fourth of July and even though Charles was booked he worked us in and completed the project on time. We are very happy with our new deck and patio. The crew was friendly and on time and Charles is a good person and easy to work with to help you make your plan become a reality. If you want lots good ideas on how to layout your new deck and patio make an appointment with Charles. Decks Unlimited has installed several high end decks and has a lot of experience and ideas to be able to give you good advice.
Diane V.
Jul 2014
unknown
Response from CHARLES & CO
"This is Charles Chadd, the owner of Decks Unlimited.. We have been trying to resolve this issue of the materials from Menards. Menards policy is between the owner of property and Menards. Even though that is the cause, I have been trying for 2 years to get this resolved for the homeowner. I have went to the homeowners house with the Manager from Menards to show him deck. I took picture of the decking and railing and sent them to the main office of Menards. I have sent receipts twice now to Menards. This is not a workmanship problem that Decks Unlimited caused. This is a product problem with Menards. I have spoke with the homeowner at least 5 or six times with this matter. I haven't ran away from this situation, I can't make Menards do something that they don't want to do. I have no control over what Menards will do or wont do. There is no deck builder that will warranty treated wood from a department store. It is not our responsibility to do so, that is the department store where the materials were purchased. I have spoken with the homeowner last week on this matter and explained to them that i printed this complain off and took it to Menards. He replied with Menards is not doing anything about this so they are coming after Decks Unlimited. I'm hoping Menards gets this situation under control quickly so that this homeowner will be happy but Decks Unlimited is being blamed for something that is out of their control and really is not right. I can understand in the homeowners defense on this. The deck looks horrible because the wood looks like it is 25 years old already. Decks Unlimited is helping this customer even though they say were not. Decks Unlimited is one of the best deck companies not only in our area, but state wide. We are the leading TREX contractor in the state. Were the only deck company in the state that custom curves decking and railing. I have been building decks for over 20 years. Check out our website and see for yourself our quality of work."
Holly S.
Nov 2013
The former behemouth of a deck and screened porch was warping and in need of repair and restaining (annually). The completed project is now sleek and modern and requires very little maintenance. It will serve my needs better and it looks far better in the setting than the old deck did. All workers on the job did excellent work and were respectful. I highly recommend Decks Unlimited.
Christine G.
Aug 2013
They were on schedule with the work as they promised. I HIRED THEM TO PUT AN ADDITION ON MY DECK. HE ORIGINALLY DECLINED THE JOB BECAUSE HE COULD NOT MATCH THE WORK THAT WAS PREVIOUSLY DONE ( The original deck was done a year before that and was not done correctly). He showed me what was wrong. I called the original builder and told him what it wold cost me to correct their work and then hired DECKS UNLMITED to rebuild original deck and put in my addition. The newly corrected deck came out beautiful.
Charles C.
Aug 2013
They were pretty innovative and helped us with some of the design features we wanted. They were very price competitive and were easy to work with.
John H.
Mar 2013
While I had discussed deck building with a number of contractors, I had
not decided to move forward. Was driving through Lafayette and saw a
sign for Decks Unlimited. Gave them a call and was glad I did!
The
owner was extremely responsive to providing an estimate for a first
deck on the back of my house, off a walkout basement overlooking a
pretty extreme drop. Within a few days I was provided an estimate with
plans and visuals. I immediately contracted the owner, Charles, and
booked them to build. He indicated they would finish quickly depending
on the weather, but would take care of all details, permitting,etc.
Within
a couple of weeks (extreme temperature swings, snow, etc.) I had an
amazing deck in my backyard. So much so, I asked them to build another
deck off my sunroom, a task they completed even more efficiently and
effectively.
Charles provided some suggestions for improving the
deck where step offs were added, is flexible in the work his company
does, and holds his staff to high standards for ensuring clean up and an
outstanding product.
I would contract again with Decks Unlimited
to do the work in a heartbeat. They are not the least expensive, but
they are not the most expensive. They build exactly what they promise,
deliver a quality product, and look for customer satisfaction in their
results.
Kudos to Decks Unlimited for being an outstanding company!
not decided to move forward. Was driving through Lafayette and saw a
sign for Decks Unlimited. Gave them a call and was glad I did!
The
owner was extremely responsive to providing an estimate for a first
deck on the back of my house, off a walkout basement overlooking a
pretty extreme drop. Within a few days I was provided an estimate with
plans and visuals. I immediately contracted the owner, Charles, and
booked them to build. He indicated they would finish quickly depending
on the weather, but would take care of all details, permitting,etc.
Within
a couple of weeks (extreme temperature swings, snow, etc.) I had an
amazing deck in my backyard. So much so, I asked them to build another
deck off my sunroom, a task they completed even more efficiently and
effectively.
Charles provided some suggestions for improving the
deck where step offs were added, is flexible in the work his company
does, and holds his staff to high standards for ensuring clean up and an
outstanding product.
I would contract again with Decks Unlimited
to do the work in a heartbeat. They are not the least expensive, but
they are not the most expensive. They build exactly what they promise,
deliver a quality product, and look for customer satisfaction in their
results.
Kudos to Decks Unlimited for being an outstanding company!
David C.
Dec 2009
It went wonderful. We hired them to upgrade the roof of the house we bought for investment. Charles had good ideas about how to fix our problems including things like knee walls and overhangs. They arrived on time, kept in touch with us, cleaned up their mess, and did everything they planned to do according to the detailed contract. They even did little things like making sure the gutters were running in the right direction and worked to make everything match and look good. I would definetly hire them again.
CRAIG A.
May 2007
Excellent communicator, very precise with his work. He came up with excellent design options. He actually changed the overhangs on my roof.
Licensing
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FAQ
CHARLES & CO is currently rated 4.5 overall out of 5.
Yes, CHARLES & CO offers free project estimates.
No, CHARLES & CO does not offer eco-friendly accreditations.
No, CHARLES & CO does not offer a senior discount.
No, CHARLES & CO does not offer emergency services.
No, CHARLES & CO does not offer warranties.