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Mccools Flooring Outlet

Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch,

About us

Financing available. Has stores in Kokomo, Carmel and Avon. Kokomo and Avon open at 9 am through the week. Kokomo phone is (765) 453-3039 and Avon's is (317) 272-9435. Carpet pricing is bundled carpet, pad, take up and disposal of exsisting. Based on sq. footage. Main Office Address: 333S 00EW, Kokomo, IN, 46902. Additional DBA - McCool's Carpet Inc.

Business highlights

58 years of experience

Services we offer

Carpet, laminate & hardwood flooring sales and installation. Custom window treatments sales & installation., vinyl

Accepted Payment Methods

  • CreditCard
Reviews
4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
14%
2
0%
1
0%
Showing 1-14 of 14 reviews
Suzanne G.
Aug 2017
5.0
Yes, I recommend this pro
$5,000
I cannot make enough positive comments. The design/sales staff was helpful, informative and not pushy. The measurement process introduced me to the patriarch of this company. What a treasure. The installation was prompt, professional and executed excellently. A later question was responded to promptly. You can feel free ask to questions and will get informative answers. What a great option to the usual "known name flooring company of Indianapolis". McCools will meet your flooring needs in a most professional manner.

LAURA L.
Aug 2016
5.0
Yes, I recommend this pro
$2,000
We have worked with Brad Mitchell at the Avon store before. What I like about him is that you tell him what you are looking for and what your budget is and he can pick out a few options that meet the need. In our case we brought in paint samples and he helped us pick out the carpet and linoleum very quickly. We were in and out of the store in 30 minutes. They sub-contract out the flooring installation but was still able to get the flooring installed within 10 days as needed.

Silvia T.
Mar 2016
3.0
$12,500

this was a job done out of the Carmel location.

coretec installation was no problem.  it was layed beginning 1/11/16.  after the coretec was finished, the carpet was discovered to be incorrect.  it took until 2/11 for the correct carpet was installed.

store refuses a cost reduction for this long wait and disruption to our household.

Store was also very lax in returning phone calls, during this problem.  the answer by the secretary was always we are working on it, but our store contact rarely returned our calls.



STEVE W.
May 2014
5.0
Yes, I recommend this pro
$300
We have used their services for other projects. Love their service , their attentions to detail. They cleaned up after themselves the floor looks wonderful. I will use them again and again. Several of my family have used their services

Don R.
Feb 2014
5.0
Yes, I recommend this pro
The pricing was reasonable. They helped us picked out the materials and to make a decision on what we wanted to do.They were punctual and professional.

Kathleen E.
Mar 2011
5.0
Yes, I recommend this pro
$4,000
Extremely well. Installers were extremely professional, punctual and efficient.

Don R.
Mar 2011
4.0
Yes, I recommend this pro
$2,000
I spent $2000 on that work. They were great and were good about moving things. They seemed knowledgeable and very nice. They did not crack stuff and cleaned up after themselves.

ANTHONY D.
Oct 2010
5.0
Yes, I recommend this pro
$2,100
Sales at Avon store are professional, helpful, and friendly. The best part is the "regular" install person, Bill Farrell. He is dedicated, hard working, outstanding with measurements and installation; and follows up on team to be certain all is 100% perfect. I would hire Bill and recommend him to everyone.

Jim K.
Jul 2010
3.0
$1,100
We are having some trouble with them the last 3 or 4 weeks. We have tried to clean the carpet and had an independent cleaner come out. The wear is still visible. When we bought the carpet the salesman told us that you need to clean it with water. McCools has come out within the last 2 or 3 weeks and did their own cleaning and it still didn't pick up the dirt.
Response from Mccools Flooring Outlet
"[removed member name] concerns were heard. McCool's Flooring replaced the carpet with product of his choice.. It is always our desire to have a satisfied customer. Thank you [removed member name] for allowing McCool's to work with you to solve you flooring needs."

THOMAS F.
Apr 2010
5.0
Yes, I recommend this pro
$2,000
Overall it went very well. The installers were very professional and polite. They did not charge as much for moving the furniture as I was quoted and did a little additional furniture moving at no charge. I did not purchase the best quality carpet since we are planning to sell our home soon, but we love the carpet that we did get and wish we had done this five years ago. If we get our house sold and into another home that needs carpet we will go directly to McCool's. I would not hesitate to recommend them to anyone. Virgil McCool came out to measure our rooms and we thourghly enjoyed out time with him. He answered every question that my wife and I had and there was absoultely to pressure to buy.

JULIE L.
Jan 2010
5.0
Yes, I recommend this pro
$750
After I had selected the carpeting I wanted, Mr. Virgil McCool came to my home to measure and provide an estimate. He was delightfully cheerful and knowledgeable. The carpet arrived within a few days (I don't remember exactly how long) and was installed very quickly. I will use this company again.

Nancy C.
Oct 2009
5.0
Yes, I recommend this pro
$1,800
They came out and measured at first. I went to the store and they gave me information on the quality and warranties and the type of carpet that would be best for all situations as far as durability was concerned. They allowed me to bring a couple of samples home to put in with my furniture to see what would work the best. They were good with the follow-up afterward. I was getting ready to purchase the carpets when the salesperson told me that if I waited until the following week, the manufacturer was going to have a rebate sale. So I waited and was able to save a lot of money. My overall experience with them was very good.

CHERYL M.
Jun 2008
5.0
Yes, I recommend this pro
$3,700
Brad was extremely helpful. He was also very friendly. They got our flooring in less than five days.

THERESA N.
Aug 2007
5.0
Yes, I recommend this pro
$300
Doug and his partner called and asked to arrive early for the cleaning job. They inspected the areas and provided me with a price quote. They removed several spots, thoroughly vacuumed and cleaned the carpet in several rooms. Their work was exceptional. They took time to do things right. The carpet was nearly dry by the time they left and it looked great.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Mccools Flooring Outlet is currently rated 4.6 overall out of 5.

Mccools Flooring Outlet accepts the following forms of payment: CreditCard

No, Mccools Flooring Outlet does not offer free project estimates.

No, Mccools Flooring Outlet does not offer eco-friendly accreditations.

No, Mccools Flooring Outlet does not offer a senior discount.

No, Mccools Flooring Outlet does not offer emergency services.

No, Mccools Flooring Outlet does not offer warranties.