Bass Appliance Parts & Repair

Part Was faulty and we took back with receipt and they said since we didn't hire them to fix it that they wouldn't refund our $165 For Timer Part We Payed and all The hassle and they wouldn't give money back or even store credit or a apology . We Already Was Dealing With Bad Situation and 2hr round trip to even get Part after they finally got it in . I've never heard of not returning customer their money when they gave them a faulty part ? Had Receipt and Everything

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Called and told them my washer was broken.  It wouldn't fill.  Must be a valve stuck open.  All cycles, no water would stay in tub.  Very frustrating; I do laundry about every other day.  She asked me to look at back of washer and locate the drain hose.  She advised that the hose needed to travel above the console to gain the siphon effect and allow the tub to fill.  We had recently done some drain cleaning and the hose had not been put back properly. Problem solved, zero cost, laundry pile dwindling!  Thanks Bass Appliance!

The sensor had gone out in my oven just before the holidays. The repairman came on time, quickly found the problem, and ordered the part. While in my home the repairman took the time to explain to me what was happening and why.

They not only sold me the part for about 1/2 the cost of anyone else they also explained how to install it

My microwave started shooting sparks and after a quick phone call to Bass appliances to see if it was even worth fixing or buying a new one the counter person told me that it was probably the micah covering the radiation port. I removed it and took it in to the shop on Markland Ave. and she promptly cut a new piece. I came home put it back into the microwave and it works almost like new again. Service was prompt and very cost efficient, and the counter person was very knowledgeable.