Lady with a Ladder

She did a great job cleaning our gutters. Very professional and completed the job in timely manner. I would refer her to anyone.

Vanessa was very exacting in her estimate. Listed each job separately, so you knew exactly what the cost was. Responded quickly and was personable.

Vanessa contacted me to clean our gutters and she was so efficient!! Came out cleaned, gave additional information on what else needed to be done, provided pictures of before and after!! She was so pleasant and professional. Would highly recommend her for all your power washing and gutter needs!!

Very quick responses, great job

The owner has a terrible attitude. When asking a simple question about front windows being streaked via text, she immediately became annoyed and told me that she did not want to argue about windows, when there was no argument, just a question. Be aware that the owner appears cordial in the beginning, but after the work is done, is very rude and cares nothing about customer service. As a paying customer, you should be able to ask any questions you want. I never once hinted or said I would not pay the bill, but she immediately jumped to conclusions and started harassing me by text and with threats of taking me to court and sending a sheriff. She was paid 30 minutes after the job was completed.

I hired her to clean gutters in our New Albany home, which she did not complete. When asked for her to come back out to finish the job, she seemed annoyed and bothered when she returned. She still did not clean out all of the gutters and claimed she could not reach certain areas. You would think a professional gutter cleaner would have all of the tools necessary to complete the job. We will not be recommending her.

Outdoor faucet did not work.she got a neighbor to let us use their water. Amazing service

Professional and on time! Cleaned up as she went! Overall great job.! Will recommend to others.

Very professional and highly efficient. Made my life easier. No nonsense, respectful of my time and so easy to work with. Highly recommend.

Quick scheduling and very thorough work. Great value too. Will call Vanessa again!

Fast and affordable! Did a great job.

Lady with a Ladder offers more than just gutter cleaning and repair. She also will pressure wash exterior walls and walkways.

Outstanding customer service and a real value fir your money

Wonderful service

Very efficient, thorough and collaborative. Iâ ll hire her again if given the opportunity!

Lady with a Ladder made my life so much easier. She was quick to respond, completed the work quickly, cared about the quality of the repair, and gave me a great price. I would definitely hire her again!

She is a super hard worker and I could not be more pleased. I will use her again in the future for anything I need.

Always on time, does a good work!