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Founded 2005 • With Angi since May 2006
2827 Kristen Dr. W
Indianapolis, IN 46218
Service Provider Response
Awe ty It's customers like you that make my heart sing n our job easyService Provider Response
Thank you for the glowing report and the opportunity to work on your beautiful home.Service Provider Response
I am beyond humbled by your trust in USA Roofing and we take that very seriously. Thoroughly enjoyed working with you and on your beautiful home. Kudos always to our crews that have been with us for years and make such hard work look so easy!Service Provider Response
Thank you so much for having such confidence in USA, that means the world!!Service Provider Response
Thank you so much for the glowing report and placing your trust in USA Roofing to help in maintaining such a fantastic home!!Service Provider Response
Thank you for being such a wonderful customer to work with !!Service Provider Response
Love making our customers happy, thank you for trusting in USA Roofing to perform work on your home.Service Provider Response
Thank you for taking the time to post your experience with USA Roofing. We do try to take the time to explain our process as we go along and we do always have a supervisor on site the entire time we are working on your home, that is very important. Sorry for the small mishap.Service Provider Response
Thank you for the great report and noting that we do always try to explain everything involved in our process. Happy to be of service anytime and blessed to have such great customers.Service Provider Response
Thank you for the great review and the pumpkin squares, the crew really enjoyed it. Jim really enjoyed working with you as well.Service Provider Response
Thank you for the great report, a true measure of a company's worth is their responsiveness to any problems. This is very important to USA Roofing as you have invested not only money, but more importantly, your trust in us.Service Provider Response
Thank you for the great report, wonderful house to work on and pleasant homeowners to do business with. Your repeat business is greatly appreciated.Service Provider Response
Thank you for such a great report and [member name removed] thanks you for your confidence in him. We do supervise each roof install the entire day and make sure we clean up as we go. Thanks for noticing all our hard work!Service Provider Response
Thank you for the confidence in our work and abilities. Glad we could fix the problem.Service Provider Response
We have satisfactorily dealt with complaint. I'm hoping AL has enough knowledge of this type of work that has been completed properly to give the same conclusion, see below what we also exactly said to BBB: It is not our fault that she continues to have problems, at the very first visit I (Tammy Bacon, owner) told the member myself that how the leaks have shown inside that it seemed like a flashing issue around all sides where the roofing meets the dormer, BUT it could also be other things contributing. She was told from the beginning there could be other things also causing the problem. We fixed the flashing with new all around both dormers, it was totally wrong, many layers of old flashing were still there that we tore out to start over (that Bone dry should have done when they had everything tore out on a re-roof and that they told her they had done), there was no ice & water leak barrier as bone dry told her there was. There was no new step flashing as Bone Dry told her there was. We have returned several times now to do our due diligence, fixing and sealing other things that had nothing to do with our original estimate, for FREE. So at this point, we know from experience, because we DO know roofing and have been in these situations before, that it is now something else. That is an additional estimate, additional cost that is given as our best guess at what else it could be. The flashing around the dormers is fixed. So it is something else. The VERY first visit I had with her I also said the way it manifested inside was my best guess at the flashing but it could also be windows and siding and the roof on top of these dormers. But again, because we have had experiences with these things, it could still also be something else. We fixed one thing on how the water was tracing in, and something else could also be contributing to the same leak and now because we have fixed that, it makes the water move differently. And the way it has shown up inside has been different. There can be more than one thing wrong with the roof contributing to water showing inside in the same general area. USA Roofing's collective best guess as what to do next, and we gave her a quote for is to remove roofing below both dormers to the gutter line and little wider than the dormer. We are "guessing" at this because of the way things are showing up inside. It is our best guess, it is a GUESS. There are MANY things it could be though. We will not be back and she will not get any refund from USA Roofing, she hears what she wants to hear and has twisted everything I have said to her from the beginning. Maybe I'm just crazy for thinking this but let me see, This COMPLAINT should be to Bone Dry Roofing who did her entire roof and we are going behind their mess, don't you think? That is my resolution to this outrageous falsified complaint to the wrong company. We fixed the flashing, it is now something else, period. sending pics to prove how many layers of flashing there was and no ice & water leak barrier as Bone Dry told her there was and they did NOT do any of that as part of a full tear off and re-roof. I'm really tired of going behind Bone Dry Roofings' crap jobs, because this is not the first or the second or third time we've fixed their stuff. But it is the first time the homeowner didn't trust and work with us as we went along the process to find all problems. Tammy Bacon/owner USA RoofingService Provider Response
Nice to work with a homeowner that understands all aspects of construction and has a great eye for detail. Beautiful home you are restoring and blessed to be a part.Service Provider Response
Glad to be able to assist and work with your schedule, selling a home is stressful enough and USA Roofing wants to alleviate some stress, not contribute. Thanks for the confidence.Service Provider Response
Thank you for trusting in us and for noticing and reporting our attention to detail.Service Provider Response
Thank you for your confidence in our abilities, this is taken very seriously. Glad to be on your go-to-list!!!Service Provider Response
Thank you for the opportunity to work and such a great house, you were very understanding about the process and great to work with as well.Service Provider Response
WOW, thank you so much for the great report. This was such an awesome and unique home to work on. Also, can't say enough about how it makes our work so much more appealing to work with such exceptional homeowners. I loved your homes' uniqueness enough to be part of the work crew. What a challenge. Tammy - ownerService Provider Response
As they do say, you get what you pay for and we will always go above and beyond for our customers, before, during and after the work is complete. Thanks for the Fabulous report.Service Provider Response
And we made it through this crazy winter as the best test. Thanks for the report, God BlessService Provider Response
Thank you so much for noticing our great work, thanksWelcome to Arvin Masonry your full service masonry contractor proudly serving Hamilton County and the surrounding areas as well as Indianapolis. We have been in the business since 2002 and have experience in residential and commercial work. We are insured with Indiana Farm Bureau. Â
Angi Certified
OWNER-OPERATED. NO SUBS.2012,2013 CONTRACTOR OF THE YEAR. COST IS DETERMINED BY THE JOB. NO ADDITIONAL TRAVEL CHARGES. NO SERVICE FEE.NON-SMOKER.MUST SEE JOB TO GIVE ACCURATE QUOTE PLEASE USE DIRECT EMAIL OR CALL ABOVE PHONE NUMBER. Â
Angi Certified
Hello, and welcome to Service Plus Heating, Cooling & Plumbing! We are a family-owned and operated air conditioning, furnace, plumbing and drain repair and installation company, and I would love for our team to have the opportunity to serve you! We take pride in offering the best customer service, the most technically trained service professionals and the friendliest team. No one loves helping you like we do, and it shows! Â
Angi Certified
Composite asphalt roofing and repairs, gutters and downspouts, chimney caps & chimney flashing. Velux skylight installation and exterior painting.
Wood shake, tile & slate. No emergency services
USA Roofing Systems & Exteriors LLC is currently rated 4.9 overall out of 5.
USA Roofing Systems & Exteriors LLC is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
USA Roofing Systems & Exteriors LLC accepts the following forms of payment: Check
Yes, USA Roofing Systems & Exteriors LLC offers free project estimates.
Yes, USA Roofing Systems & Exteriors LLC offers eco-friendly accreditations.
Yes, USA Roofing Systems & Exteriors LLC offers warranties.
USA Roofing Systems & Exteriors LLC offers the following services: Composite asphalt roofing and repairs, gutters and downspouts, chimney caps & chimney flashing. Velux skylight installation and exterior painting.
Wood shake, tile & slate. No emergency services