We have used the Poolman for 4 years, opening and closing along with weekly service of cleaning and chemical treatment.
Description of Work: Weekly cleaning and chemical. Opening & closing.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Christopher S.
10/2012
4.0
pool cleaners
 + -1 more
Oveall, we are satisfiedith this company and will use them in the future.
Description of Work: Chris and his crew have been servicing the pool at our house before we moved in. They do a good job and are always consistant in the service times and work performed. We find their prices resonable and crew is friendly. They closed the pool last week and cover the pool heater and filter with plastic (wrapped with duct tape). We have trees with small leaves that can get inside the heater, so this really helps.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$1,500
GEORGEANNE R.
12/2009
5.0
pool cleaners
 + -1 more
They did a great job, they were very dependable. I was very impressed. Their price was reasonable compaired to people we have used in the past. We will definitely be using them next summer.
Description of Work: They performed the maintenance on our pool for the entire summer.They treated the pool and cleaned the pool. They also checked all of the equipment. They opened and closed the pool and also installed a new liner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry M.
08/2009
1.0
pool cleaners
 + -1 more
His work, itself, is acceptable. When he closed the pool last year, I never received a bill. It wasn't until I called in March, that he finally left me a work order after I reminded him. He finally billed me in August, sending me three bills, for the work he performed throughout the past year. I now have three invoices for three occurrences and I have no idea if it's right or not. All in all, his billing procedures are very poor. I would not never recommend this service provider to others
Description of Work: He opened and closed my pool. He also repaired the heating switch, replaced the motor, and attempted to fix the sand filter to the pool.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,045
ANNA A.
03/2009
4.0
pool cleaners
 + -1 more
Everything appears to be in good shape. They were very professional and came out while I was at work and took care of the process. I guess when they open it in the spring we'll know how great the job was!
Description of Work: We hired them to close our pool. It was the first time we used them and they closed it in September. They offered us a contract which we accepted. It includes closing in the fall, opening in the spring and various options for seasonal service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$320.77
Amber Love F.
11/2008
2.0
pool cleaners
 + -1 more
I called to see if they would be able to help remove the dead leaves and dirty water in the deep end of the pool and walk us through closing the pool. The man who answered the phone immediately told me he could not help, and suggested I try the Yellow Pages. I told him that I found his name on Angie's List, and he was still unwilling to even offer a suggestion as to who I could call for assistance. He stated that they were short on help because it is the off-season, and he was the only one working and was unwilling to do the work himself. I assumed that because it was the off-season he would be MORE interested in the additional work, but I guess I was wrong. I absolutely will not be calling this company for help ever again, and I will warn others not to bother with them either, as they apparently can't be bothered to work!
Description of Work: I called for some help with my pool--we just bought a house with an in-ground pool and needed it closed for the winter.
Rating Category
Rating out of 5
AARON B.
11/2008
1.0
pool cleaners
 + -1 more
There's nothing to tell. I called the number, their voicemail picked up, and I left a message. After more than a week, no messages were ever returned.
Description of Work: I called and left messages twice. After more than a week since my initial call, I've moved on.
Rating Category
Rating out of 5
responsiveness
1.0
John B.
08/2008
1.0
pool cleaners
 + -1 more
It didn't.
Description of Work: Sent 2-3 e-mails and placed 1-2 phone calls in an attempt to reach this company. Never received the courtesy of a response to any of them. Would love to have employed this company, as I hear many good things about it. Perhaps they were too busy...
Rating Category
Rating out of 5
responsiveness
1.0
Terry M.
07/2008
5.0
pool cleaners
 + -1 more
We are very impressed with Chris and Bill, both have been very responsive to our calls for help with our cloudy pool water. Our water was tested several times and the guys used chemicals at first to try to resolve the issue. When that failed, they explained that our pool water needed to be drained to a certain level and then refilled with fresh water. The pool had never been drained and our water had become saturated with chemicals and would not hold chlorine. We did as they suggested and our water is crystal clear again.
Description of Work: Problems with cloudy water in pool. Company sent a very friendly, knowledgeable person who checked our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Pamela O.
07/2008
5.0
pool cleaners
 + -1 more
He is timely and consistent. He is very responsive. He is very respectful about being around my house and home. He is very professional about his work.
Description of Work: He does our pool opening and closing. Our pools general maintenance and chemicals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
WILLIAM B.
06/2007
5.0
pool cleaners
 + -1 more
You could not do business with a better company. Professional, on time, great work, fair price, responsive to his customers. I can not say enough about Chris Stash, President, or his company. A "call act" all the way around. You will not find a better pool company for weekly service, repairs, etc.
Description of Work: Weekly pool and spa service and repairs as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
MICHAEL B.
03/2007
5.0
pool cleaners
 + -1 more
While Chris was not usually ontime on both occasions, he did a good job while he was here.
Description of Work: The Pool Man (Chris) determined that my hot tub's heater had cracked due to freezing. I purchased a new heater and Chris came back out and installed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$100
WILLIAM B.
08/2006
5.0
pool cleaners
 + -1 more
This is a great company and the owner works very hard to please his customers. I've had several pool companies over the years in several locations and this is by far the best company I've dealt with. Their price is fair and the work is excellent. They keep their appointments, immediately answer phone calls, and never let a customer down. Chris, the owner, is highly knowledgeable in the pool business and a pleasure to deal with. You will not find a better pool maintenance company in Indianapolis.
Description of Work: The Poolman does weekly service on my swimming pool and spa. They clean both the pool and spa and add chemicals as necessary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Kristen B.
10/2005
4.0
pool cleaners
 + -1 more
GOOD SERVICE AND PRICE. DID NOT COME IN THE HOUSE TO TELL US THEY WERE DONE OR HOW IT WENT.
Description of Work: INSPECTED SPA.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Cynthia L.
11/2004
4.0
pool cleaners
 + -1 more
DUE TO HIS PRICES I PLAN ON DOING THE SERVICE MYSELF NEXT YEAR. I HAD TO IDENTIFY THE SOURCE OF A PROBLEM IN WHICH HE COULDN'T. HE GAVE THE NAME OF ANOTHER HEATING AND COOLING CONTRACTOR TO FIX THE LEAK IN THE HEATER.
Description of Work: HE HAS DONE THE SPRING OPENING, WEEKLY MAINTENANCE AND FALL CLOSING OF OUR INGROUND POOL.
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Service Categories
Pool and Spa Service
FAQ
THE POOLMAN is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
THE POOLMAN accepts the following forms of payment: Check,MasterCard,Visa
No, THE POOLMAN does not offer free project estimates.
No, THE POOLMAN does not offer eco-friendly accreditations.
No, THE POOLMAN does not offer a senior discount.
No, THE POOLMAN does not offer emergency services.
No, THE POOLMAN does not offer warranties.
THE POOLMAN offers the following services: SWIMMING POOLS, SALES, EQUIPMENT INSTALLATION, LINER REPLACEMENTS, WEEKLY MAINTENANCE, OPENINGS, CLOSINGS, SPA SERVICE & MAINTENANCE.