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The Computer Guy

About us

*** Indy's #1 Virus & Spyware Removal Specialist! *** 1 Year Warranty on ALL Virus/Spyware Removals *** The Computer Guy has specialized in providing business class service to residential homes and businesses since 2000! Services are available at your location or at our location on the West side of Indy! Pickup and delivery options offered! Our Signature Services: FREE Diagnostic, Flat Rate Pricing, 100% Customer Satisfaction, Certified and Trained Technicians, We don’t just restore your PC, we FIX it! We Specialize in: Virus & Spyware Removal, Repairs & Upgrades, Home & Business Networking, Small Business Servers, Protection & Security, Backup & Recovery Solutions, Data Recovery Whether in your home, at your business, or in our store we provide only the best service for all of your computer needs!

Business highlights

Emergency services offered
25 years of experience

Services we offer

Data Recovery and Backup, Hardware & Software Repairs, LAN & Wireless Network Installation, On-Site and In-Store Service., PC and Laptop Repairs, Virus/Spyware Removals

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.942 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
10%
3
2%
2
0%
1
0%
Showing 1-25 of 42 reviews
BEVERLY R.
Aug 2018
5.0
Yes, I recommend this pro
$200
The Computer Guy did a great job. They contacted me the next day with the results of their diagnostics test, and told me exactly what needed to be done and how much it would cost. The work was done by the next business day and my computer is good as new. They answered my questions about how to prevent the problem in the future. Would definitely hire again and recommend.

Shawn H.
Jan 2018
5.0
Yes, I recommend this pro
Great local guy, would never hesitate to recommend people to come here!

Thomas D.
Jan 2016
5.0
Yes, I recommend this pro
$350
The extent of the diagnosis on the laptop took about one day. They thoroughly checked out my laptop and found extensive liquid spill damage to the motherboard, keyboard, and CPU . (the hard drive was found to be OK).  They itemized the cost to repair the computer and recommended buying a refurbished one and ordered same. The initial laptop they ordered was found to have some cosmetic scratches on the case which was unacceptable to them, so they ordered another one. The replacement they received was subjected to a battery of acceptance tests. Operating system was upgraded to Windows  10 and a antivirus program was added.
 During all of this process they kept me apprised (almost daily) of the progress being made. 
I found the Computer Guys technicians very professional in there interface with me. There work was very timely. I particularly appreciated the updates they gave during the entire process. I believe the cost I paid for the replacement laptop was extremely reasonable. I would highly recommend the Computer Guy.

Bridgett K.
Jul 2015
5.0
Yes, I recommend this pro
$30
Great job and completed quickly even with the show they had going on at the convention center. Would definitely recommend.

THEODORE R.
Jun 2015
5.0
Yes, I recommend this pro
$80
unknown

MARGARET M.
Apr 2015
5.0
Yes, I recommend this pro
$80
I give him an A+. He's very involved in the community and he's just very knowledgeable.

Mary F.
Jul 2014
5.0
Yes, I recommend this pro
$30
The work by the Computer Guys was excellent.  They were thorough and kept me updated on the progress of my computer.  My only "complaint" is the time it took  I was told it would be 4-5 business days to complete the work.  It did take a day longer.  However, they were thorough and again, kept me apprised of the progress.  There was no need to completely rebuild my system as had been my past experience with computer viruses.  Their location is not convenient to where I live but if the need arises I would return to them for service.

Sheryl M.
Jun 2014
4.0
Yes, I recommend this pro
unknown

Marjorie S.
Jun 2014
5.0
Yes, I recommend this pro
$147
We are grateful to them for being so thorough. We will definitely use them for any other computer problems we may encounter.

Marty R.
Jun 2014
5.0
Yes, I recommend this pro
$50
Everything went well, and I was happy with service.  Scheduling was easy, he completed the work on time, and he did a good job in all respects.

Gary T.
May 2014
5.0
Yes, I recommend this pro
unknown

Kate D.
May 2014
5.0
Yes, I recommend this pro
$30
unknown

Jim N.
May 2014
5.0
Yes, I recommend this pro
$75
unknown

Deborah M.
Apr 2014
5.0
Yes, I recommend this pro
The service went fine. They had the computer for about a week. We had not paid anything additional. They appeared to be very efficient, easy to work with, friendly, and they did what we asked for.

JAMES M.
Feb 2014
4.0
.

Jeri S.
Jan 2014
5.0
Yes, I recommend this pro
$50
That turned out excellent. That turned out very well. I took my computer to them and I left the computer with them for several days. They contacted me when they were finished. They were professional and did a good job. They also went through steps to make things were confidential. They also labeled things to make sure I was getting my equipment back. They were also thorough.

Paul O.
Dec 2013
3.0
$300
I suppose it was cleaned up, but the laptop speed is still slow and the computers do not talk to each other.  They have a lot of reasons why all this happened, but the bottom line is, after I spent several hundred dollars, I did not get what I asked for and what they said they would deliver.

Tom R.
Feb 2013
5.0
Yes, I recommend this pro
$90
We used a discount off of Angie’s List that worked out really good.  I thought he was reasonably priced and he did a fine job.  He let us know that we had about 250 viruses that he removed and he also put on an anti-virus program.  The computer is working fine now.

Mark N.
Jan 2013
5.0
Yes, I recommend this pro
$85
I needed to have my desktop computer serviced. My problem was that
my PC is liquid cooled and the cooling system was not working properly. I goggled
the issue and found that the particular cooling unit I had was problematic.
Most sites and blogs that I read recommended replacing the unit with a
different brand. Cost of the replacement cooling units ranged from $90.00 to a
couple hundred dollars. I took the PC into their location for Gary to look at.
Keep in mind that I was prepared to spend as much as $500.00 on this repair and
I had told Gary on the phone that I wanted a new liquid cooling unit installed.
His response on the phone was "Bring it in and let me have a look at
it". Upon examination of the PC, Gary told me that liquid cooling units were
the "cool" thing to buy 5 years ago but today?s fans coupled with a
good heat sink would do just as good a job and you didn't have to worry about
it blowing and getting liquid all over the insides of your computer which could
end up with a costly repair or trashing the computer completely. The unit had
blown while under warranty and poured liquid all over the interior so I knew
just what Gary was referring to. And he said it would be a lot less expensive
for the repair. Reducing the cost of my repair and the added benefit of not
worrying about an even more costly repair down the road sold me on Gary?s idea.
Basically, me repair cost was estimated to be his labor and the cost of a new
heat sink and cooling fan. Gary told me it would take about a week depending on
how quickly he could get the parts and the cost would be under $200.00. I left
the unit with him late on a Friday and he called me the following Monday to
tell me my PC would be ready for pick up in the afternoon. Not only did he turn
it around quickly, he found a way to use the cooling fan for the liquid cooling
system rather than adding the cost of a new fan and saved me money in the
process. Not many business people are this honest and have their customer?s
best interests in mind. Gary did not know me prior to this and when I picked up
the unit I asked about the discount he advertises on here. He gave me the
discount and treated me great without the knowledge that I was a member here.
That tells me that is how this gentleman does business period. Anyone that I
know that needs some computer work done will be referred to Gary from this day
forward.

Don F.
Jan 2013
4.0
Yes, I recommend this pro
Too long - do not remember


Jeffery W.
Dec 2012
5.0
Yes, I recommend this pro
$100
Very professional. Highly recommend.



Bryan G.
Nov 2012
5.0
Yes, I recommend this pro
$100
Dropped off the computer on a Monday. Called me on Tuesday to let me know the problem. Bad hard drive. Could replace and re-install software or get new and retrieve data. Data retrieval was the selected option. Great turn around time. Highly recommend. Great guys to work with.

Lori R.
Oct 2012
5.0
Yes, I recommend this pro
Great!

Thomas K.
Sep 2012
5.0
Yes, I recommend this pro
$100
xxx

Rosse W.
Sep 2012
5.0
Yes, I recommend this pro
$125
Work performed at The Computer Store in Clermont. See above
Showing 1-25 of 42

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Computer Guy is currently rated 4.9 overall out of 5.

The Computer Guy accepts the following forms of payment: CreditCard

No, The Computer Guy does not offer free project estimates.

No, The Computer Guy does not offer eco-friendly accreditations.

No, The Computer Guy does not offer a senior discount.

Yes, The Computer Guy offers emergency services.

No, The Computer Guy does not offer warranties.