The Computer Guy
About us
*** Indy's #1 Virus & Spyware Removal Specialist! *** 1 Year Warranty on ALL Virus/Spyware Removals *** The Computer Guy has specialized in providing business class service to residential homes and businesses since 2000! Services are available at your location or at our location on the West side of Indy! Pickup and delivery options offered! Our Signature Services: FREE Diagnostic, Flat Rate Pricing, 100% Customer Satisfaction, Certified and Trained Technicians, We don’t just restore your PC, we FIX it! We Specialize in: Virus & Spyware Removal, Repairs & Upgrades, Home & Business Networking, Small Business Servers, Protection & Security, Backup & Recovery Solutions, Data Recovery Whether in your home, at your business, or in our store we provide only the best service for all of your computer needs!
Business highlights
Services we offer
Data Recovery and Backup, Hardware & Software Repairs, LAN & Wireless Network Installation, On-Site and In-Store Service., PC and Laptop Repairs, Virus/Spyware Removals
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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During all of this process they kept me apprised (almost daily) of the progress being made.
I found the Computer Guys technicians very professional in there interface with me. There work was very timely. I particularly appreciated the updates they gave during the entire process. I believe the cost I paid for the replacement laptop was extremely reasonable. I would highly recommend the Computer Guy.
my PC is liquid cooled and the cooling system was not working properly. I goggled
the issue and found that the particular cooling unit I had was problematic.
Most sites and blogs that I read recommended replacing the unit with a
different brand. Cost of the replacement cooling units ranged from $90.00 to a
couple hundred dollars. I took the PC into their location for Gary to look at.
Keep in mind that I was prepared to spend as much as $500.00 on this repair and
I had told Gary on the phone that I wanted a new liquid cooling unit installed.
His response on the phone was "Bring it in and let me have a look at
it". Upon examination of the PC, Gary told me that liquid cooling units were
the "cool" thing to buy 5 years ago but today?s fans coupled with a
good heat sink would do just as good a job and you didn't have to worry about
it blowing and getting liquid all over the insides of your computer which could
end up with a costly repair or trashing the computer completely. The unit had
blown while under warranty and poured liquid all over the interior so I knew
just what Gary was referring to. And he said it would be a lot less expensive
for the repair. Reducing the cost of my repair and the added benefit of not
worrying about an even more costly repair down the road sold me on Gary?s idea.
Basically, me repair cost was estimated to be his labor and the cost of a new
heat sink and cooling fan. Gary told me it would take about a week depending on
how quickly he could get the parts and the cost would be under $200.00. I left
the unit with him late on a Friday and he called me the following Monday to
tell me my PC would be ready for pick up in the afternoon. Not only did he turn
it around quickly, he found a way to use the cooling fan for the liquid cooling
system rather than adding the cost of a new fan and saved me money in the
process. Not many business people are this honest and have their customer?s
best interests in mind. Gary did not know me prior to this and when I picked up
the unit I asked about the discount he advertises on here. He gave me the
discount and treated me great without the knowledge that I was a member here.
That tells me that is how this gentleman does business period. Anyone that I
know that needs some computer work done will be referred to Gary from this day
forward.
Licensing
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