THE CARPET MAN
About us
The Carpet Man has been family owned and operated locally for over 25 years. We specialize in both residential and commercial work. The majority of our jobs are from either repeat customers or referrals. Our installers are very experienced and courteous. We offer reasonable pricing and excellent installation. The showroom is open Monday-Friday 10:00 - 5:00, Saturday 12:00 - 4:00, and closed on Sunday's. We do offer after hour appointments and free in home estimates .
Business highlights
Services we offer
CARPET, LAMINATE, TILE AND HARDWOOD INSTALLATIONS. CARPET AND LAMINATE FLOOR REPAIRS., VINYL
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
The owner, Aaron, came out personally to show us carpet samples and give us an estimate. Although he was late to our appointment, he phoned to let us know of the delay. He was very courteous, helpful, and thorough in providing information and answering our questions both when he was with us in person and when answering follow-up e-mails and phone calls. I recommend that customers visit his show room rather than or in addition to looking at samples at home because what he showed us was limited. It turned out that the carpet we ultimately chose was in his car and we only saw it accidentally when we walked with him out to his car at the end of his visit. (We don't know why he did not include it and perhaps others among the samples he brought into the house!) After comparing his price and carpet information with other estimates and companies, we chose to hire this provider. Although the installation was performed well, we were less impressed with the installer. He was not friendly or communicative and left a mess behind him. Maybe no carpet providers vacuum after themselves but we were surprised to be left with such a massive vacuuming job--including the hard floors where there were scraps. (The vacuuming jammed our vacuum cleaner and required several changes of vacuum cleaner bags as well as a lot of time to get done--and our house is a very small, 3-bedroom bungalow!) Also, Aaron had said that the installer would trim any doors that needed it, but the installer only removed them but would not trim them. We were left with doors off and trimming still to be arranged. The reason we give this provider an A for quality and price is that, when informed of our distress about this unsatisfactory situation, he arranged for another worker to come the following week and do the trimming at a discounted price. We give him a C for professionalism because of the unsatisfactory situation with the installer, with whom he is responsible for contracting.
They showed up on-time and fixed my carpet fast and efficient
Aaron and his team is great !!!!
Licensing
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