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Corporate Account
Corporate Account

The Bath Authority of Indianapolis

Bathroom Remodel, Kitchen Remodel, Bathtub Installation and Replacement,

About us

"At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first!"

Services we offer

accessibility bathroom services, acrylic showers, acrylic tubs, bathtub and shower conversions, bathtub installation, bathtub replacement, new showers, tub and shower replacement

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
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2
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1
100%
Showing 1-1 of 1 reviews
James V.
Mar 2024
1.0
Google Review
We placed our order on January 29th. They told us it would be about 6-8 weeks. They came to install our new tub/ shower in the 7th week. UNFORTUNATELY, someone, after the salesman, wrote the wrong size for our tub. We ordered a 30" but they brought a 32". UNFORTUNATELY, it wasn't noticed until after the tear out was complete and they were getting ready to install the wrong tub. Now we're being told it's going to be another 3-4 weeks to get the right tub. I'm sorry, you can do better than that. Our main bathroom is a wreck. They had to leave the wrong tub behind because they had already applied the glue to the bottom and didn't want it to make a mess in their truck. We were ok with that. Alex and Shawn are good workers and I felt as bad for them as they did for us. We had planned to finish renovating the bathroom with a new vanity and fixtures this weekend, once they were finished. I'm not looking forward to looking at this for the next month. I will update this review once it's completed. I'm curious if I get to give them more than 1 star. Make sure they have the correct product and parts before they start the demo!
Response from The Bath Authority of Indianapolis
"We apologize for the inconvenience and frustration you experienced with the incorrect tub size. Our management team is working to rectify the situation as quickly as possible and appreciate your understanding. Thank you for your feedback, we will use it to improve our processes in the future. If you wish to further discuss your project with us at this time, please contact us at (317) 300-6466."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Bath Authority of Indianapolis is currently rated 1.0 overall out of 5.

The Bath Authority of Indianapolis accepts the following forms of payment: CreditCard

Yes, The Bath Authority of Indianapolis offers free project estimates.

No, The Bath Authority of Indianapolis does not offer eco-friendly accreditations.

No, The Bath Authority of Indianapolis does not offer a senior discount.

No, The Bath Authority of Indianapolis does not offer emergency services.

No, The Bath Authority of Indianapolis does not offer warranties.