Target

After going to Ossip for about three or four years, I decided I didn't want to keep paying the extra cash they always squeeze out of your for their extra special equipment even when you have insurance. I had a couple of recommendations for this center and I knew they could fit me on their schedule on short notice before I was leaving town (I had come down to my last set of lenses). I regret my last-minute decision. 

The technicians were nice when I arrived, but there was another customer with her kids trying to pick up a pair of glasses and there were lots of problems with her order, which should have been my first red flag. She'd received a text saying her son's glasses were ready and not only were they not ready, but the wrong glasses had been ordered. I filled out paperwork and waited for my exam as their mess. They told me another guy who was there when I arrived was ahead of me for an exam and they were running a bit late, but it was the end of the day, so understandable. I ended up getting waved into my exam ahead of him, which was perhaps another red flag. 

To be fair, it was my first time at this center and I had forgotten my old prescription info. They did not act like this was a problem. The exam was super quick and the doctor went from brusque to rude. It's hard when you meet someone for the first time and have no contacts in and literally cannot see them across the room, but he introduced himself quickly and jumped into the exam. Afterward, I tried to ask the doctor a question about aging and eyesight because I was wondering if I could expect a decline in my sight in my 40s, and he responded: "There's no correlation between eye health and age." I repeated the question and he just said: "No." Then I tried to clarify by saying I meant eye sight and not eye health (although how do you explain the incidence of cataracts and glaucoma in older people?!?!), and he just said: "No." "No," that was all. No attempt to try to to understand what I was asking or provide me with useful information. It was really rude and awkward. Either he was ignorant (because if you Google this question, the first response is the American Optometric Association, which says: "Beginning in the early to mid-40s, many adults may start to have problems seeing clearly at close distances, especially when reading and working on the computer." <<exactly the info I was seeking!), or else he was just a jerk. I'm going to put my money on the latter. I think he just didn't want to answer my question or engage me in conversation. I took his response as essentially: "Get the f-k out of my office." 

In addition to this, one of my eyes was found to be at -5.5. He didn't have a contact at that prescription so he gave me -5. I was concerned about walking out with that and tried to tell him that I knew this was lower than what my previous prescription for that eye had been (I didn't remember the exact number but knew it was greater than -5). He told me in a voice that conveyed his annoyance: "I KNOW. That's all I have." I was shuttled out to the lobby, where the tech told me to wear the lenses for a month, one of which was not the prescription he even gave me that day, to see how they fit. I told him this was the same brand I had for five years, so I wasn't sure what kind of new information I was going to get of them with the wrong prescription. He ended up giving me daily disposables in the "right" prescription for the one eye. It actually turns out that my old prescription was -5.75, so what he prescribed me was .5 BETTER than my old prescription (I'm doubting my eye improved), and the contact he gave me was actually .75 WORSE than what I'd been wearing for about a year and a half. So, basically I walked out with a blurry left eye. I immediately got a headache, which could have either been the prescription or the stress of the experience. I have no confidence I have the right prescription now. I put my old contacts in as soon as I got home. 

In the 45 minutes I was at the office, every person asked me multiple times if I was "ordering contacts or glasses today." Honestly, I would have considered ordering something from them if they had provided me any kind of service. I felt like the expectation was that I make an order, regardless of the quality of service. I needed contacts immediately, but also need new glasses soon and they looked like they had a good selection, with Ray Bans and other popular brands. I shop at this Target probably once a month. But I didn't get the impression that this office had any interest in my health. I got the sense that making sales and doing damage control was the main routine, hence the five daily contacts I got for my one eye — which is just not convenient or practical when you have a monthly lens from another brand in the other eye. I don't even know what to do now because insurance pays for one exam annually and I really don't want to order contacts or glasses from anyone, especially their office,  based on this prescription. 

The next day I also got an email from them with an appointment for my annual exam next year. They didn't schedule this with me in person or ask what times I preferred. Needless to say I will not be going back. 

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Exam went smoothly

The visit went great from the scheduling to the goodbye. The staff was extremely friendly, helpful and knowledgeable. This was a great experience and I will continue to go to this location for Eye Care. I would also highly recommend to anyone seeking an Optometrist.

I am very pleased with my experience overall. I had my appointment with Dr. Nunemaker, scheduling was made easy and the process was short and sweet. I was purchasing contacts for the first time in years and he made sure to inform me about all my options and gave me a few brands to test out. As soon as I stepped in the optometry center, I was quickly greeted and the glasses I wanted stood out so the selection process was easy. It was a busy Saturday morning for them but I was able to walk right in and out, just as I had hoped. I knew my insurance was accepted, I had budgeted accordingly so I understood my plan and the checkout process was painless. I received a copy of my prescription, my receipt and four days later my glasses were ready to be picked-up. The prices were reasonable and comparable to most, I had researched their selection on-line and was able to get an idea of the styles they offered, which is the biggest reason I chose to go to Target. I was bummed I had to wait a few days for my glasses to be ready, but it was worth it. I love them, I have no complaints.

My experience with the doctor was great. It was quick and easy and he was very helpful and knowledgeable.

The experience in the lobby and with the administrative portion was a little time consuming and a little frustrating. The computers took an awful long time to process, and I was sitting there waiting for what seemed like forever while the system caught up. I was taken to three different computers/terminals while the lady tried to get the information to work and come up.

I chose this location because it's where my insurance provider recommended, and I liked the eye doctor and will be back, but I didn't feel the service was as expedient and as efficient as it could be.

The staff was helpful and friendly. I appreciated that when I didn't want to do a certain eye test, they allowed me to sign a waiver. They were difficult to deal with when it came to shipping and pick up. I was told that the glasses would be available for pick up about two weeks. When I called one day, I was told that they would be there in two more days. When I called that day, I was told that they shipped that very day and would be a few more days. I waited a few more days and when I called, I was told that my glasses were in and had been since the second time I called.

I had wonderful experiences with them. They would call us about a week after the medication had been started to make sure that everything was going well, I've never experienced that before especially with medication for children. They are very personable and they always make sure you have the proper equipment that you need to administer the medication. They are very quick.

I have been using Target Pharmacy for a year now. They will automatically refill your prescriptions, and have them ready.

I called Target Optical after going to another facility to have my eyes examined. I was not happy with the staff, nor did I feel comfortable with the Dr. I explained to Jeremy about my doubts with the Dr. He was very understanding and knowledgeable and explained everything to me. The Dr. was right, but I still had issues with the Customer service that I had received, so I went in to get my glasses with Jeremy at Target. He was attentive, helpful, and courteous. He helped me decided on the right glasses that suited my face and my personality. When it came time to check out. He went through the usual extras, but when it came for offering the slimmer lenses and the extra coatings, he said that it would be too much of a cost difference to make that jump and to leave it as is. I would definitely recommend going here and will be having my husband go here for his exam and to purchase contacts.

excellent - the Pharmacist is available to talk, the techs are friendly and helpful. Store is always clean and items are easy to find.

It was okay. The girl tried very hard, but didn't seem to have much creativity or personality. The pictures were pretty standard.

Eye exams are done on site, and they have a good selection of frames. When I ordered my glasses the opticians were very nice and helpful. The problems arose when I picked up my glasses. From the minute I put them on, I knew that something about them was not right and I told the optician so. She suggested I wear them for "a couple of days" to see if my eyes adjusted to them. Grudgingly, I agreed. After two days, they were not any better. I called in and was told to give them a week, as the adjustment period sometimes takes a little longer. Again, I grudgingly agreed. After a week, things were still no better. I went back to the store and the optician tried to give me the same old "give it time" song and dance again, and I flat out refused to do it. At that point, they remeasured my face only to discover that the original measurements they'd taken were incorrect. As a result, the lenses had been ground with the wrong optical center for me. They fixed the problem and reground the lenses free of charge, and in the end I am happy with my glasses, but I don't know if I would go back to them.

It was a great experience from start to finish. I had tried to take somewhere else first but their machine was broken and I needed it done the next day. I called Target on the off-chance they might be able to do it, and they could. They even said they could have it done the next morning. When I picked it up the next day it looked perfect. Not only did the photo turn out great, the cake decorator did an excellent job with the rest of the details. The "Happy Birthday" was impeccable, color choice was great and they even put some curled ribbon on which added a nice touch.

Normally, I really like the Target portrait studio, but I don't recommend going anytime during the holiday season, they book appointments 10 minutes apart. When we arrived, they were running 30 minutes behind. Also, we were pretty rushed which doesn't work with a toddler and a baby. The staff was polite and friendly though, and the pictures were very cute. I'll continue to use Target, just not Oct through Dec.

THE PICTURES WERE CUTE, BUT WE FELT VERY RUSHED. THIS WAS VERY ANNOYING BECAUSE I TOLD THE PERSON SCHEDULING THE APPOINTMENT THAT I WAS BRINGING IN THREE BABIES and WANTED GROUP AS WELL AS INDIVIDUAL PHOTOGRAPHS. I WAS VERY ANNOYED TO FIND THEY HAD SCHEDULED SOMEONE ELSE JUST 20 MINUTES AFTER MY APPOINTMENT and I'M SURE THE OTHER PEOPLE WERE TOO. ASIDE FROM THAT PROBLEM, THINGS WERE GOOD. THE TWO PEOPLE TAKING THE PICTURES WERE REALLY GOOD WITH THE KIDS and VERY ACCOMMODATING.