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Spartan Claims LLC

Roofing, Life Coaches, Insurance Agencies,

About us

Public adjusting, based in Central Indiana, free pre-contract consultation.

Business highlights

12 years of trusted experience

Services we offer

Spartan Claims LLC assist homeowners, business owners and contractors with insurance claims. Specializing in catastrophic residential losses, both large and small, with thousands of claims worth of experience; we offer professional insurance claims consultation, estimatics, public adjusting and training.

Services we don't offer

Legal consultation, engineering reports


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-15 of 15 reviews

Jon A.
02/2025
1.0
Horrible company don't hire them. They promise you everything and don't deliver. They are not professional and speak to you like they are thugs. Do your research and go with a different company . They want that quick money from you.
Description of Work: None at all

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


J Renee B.
05/2024
1.0
insurance companies
  + -1 more
After a year of stalling for a positive answer we finally had to settle for the meager offer from our insurance company with no help from Spartan. Would NOT recommend.
Description of Work: roof damage from over a year ago

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lisa Y.
02/2022
5.0
roofing
  + -1 more
When State Farm denied my roof’s storm damage claim, my roofer put me in touch with Spartan. I was fortunate to work with Shane who answered all of my many questions, explained the process clearly, provided updates, submitted an accurate and honest assessment of the damage, worked professionally with the insurance’s named appraiser, and got my claim fully covered. If you need the help of an independent appraiser, especially if your home owner’s insurance is with one of the most difficult providers, reach out to Shane at Spartan.
Description of Work: Demand for appraisal for storm damage claim for roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betsy B.
01/2019
5.0
roofing
  + -1 more
Spartan worked on my and my roofer's behalf to insure all necessary repairs were paid for by the insurance company. The job was more extensive than originally estimated, and Spartan made sure that everything was covered. I highly recommend!
Description of Work: Needed a new roof due to hail damage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,500

David L.
06/2018
5.0
roofing
  + -1 more
Introduced to me by a contractor - who indeed benefited by the collaboration - my public adjuster was able to turn my insurance claim from an $11,500 claim to a $28,000 claim reimbursed by my insurance company. That is certainly a good outcome. John was a very thorough and courteous public adjuster, who always answered my questions with patience and a deep knowledge of State code (related to roofing, gutters, etc). I highly recommend that homeowners contact a public adjuster whether before or after you submit a claim to your insurance company, but prior to bidding out the work to the usual minimum of three contractors. Your public adjuster should be able to keep the claim dollars confidential, while providing you with an itemize list of materials and tasks that need to be completed to comply with the expectations of the insurance company and your public adjuster. The public adjuster is remunerated by receiving 12.5% of the total claim, which should ordinarily leave more than enough to cover the cost of a quality contractor, and then some. I suppose that one should also keep in mind that there is no such thing as a free lunch, so if you are able to extract a large claim from your insurance company, most likely they will look to raise your premium in the next renewal (or choose not to renew your coverage at all). Of course, I could be wrong.
Description of Work: Adjustment of insurance claim

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spartan Claims LLC
Thank you for the great feedback! It means a lot to us to know that our hard work and training is appreciated by the property owners that we assist!!! We will ensure that John receives your feedback and kind words. Respectfully, Spartan Claims Management

DEANNE P.
01/2018
5.0
roofing
  + -1 more
Excellent >> Ryan Ross of Spartan Claims pursued my disputed claim very successfully. Throughout the process he kept me informed and was responsive to my questions. He was a pleasure to work with.
Description of Work: Public Appraiser services in an insurance claim.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon B.
12/2017
1.0
roofing
  + -1 more
I feel like they worked for my contractor bs working on my behalf. You are better off without working w Spartan
Description of Work: Spartan is tough to work with as I cannot get any phone calls or emails returned.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$46,000

Ryan P.
06/2017
5.0
roofing
  + -1 more
It went great. Spartan helped us get the full value of our claim. As a result, we received a better quality roof than we had before the claim! Spartan did all of the hard work in dealing with the insurance company and made sure that we didn't get ripped off. Our insurance company jacked us around and did not take local building codes into account which increased the cost to repair our roof. Spartan helped protect our rights. They even helped us coordinate with our contractor so all payments and expectations went smoothly.
Description of Work: Roof Insurance Claim Management for Hail damage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Spartan Claims LLC
Thank you very much for your positive feedback! We will let Justin know that he is doing a great job is assisting homeowners.

Prinest P.
03/2017
5.0
roofing
  + -1 more
Ryan understands the insurance claims process. Ryan is a professional negotiator and has mastered the claims arbitration process. We have a new roof, window, fascia, gutters and downspouts thanks to Ryan
Description of Work: A national insurance company provided "lunch money" for our roof replacement....We hired Spartan LLC, Ryan Ross and the rest is history.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Manny A.
03/2017
5.0
roofing
  + -1 more
We couldn't have done it without Spartan Claims, our insurance company kept rejecting us up until we teamed up with Spartan Claims. They were professional and quick to respond to any questions. We definitely recommend Spartan Claims LLC
Description of Work: Roof had hail damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn W.
03/2017
5.0
roofing
  + -1 more
Spartan did what they where hired to do. There name will go in my file for future insurance problems.
Description of Work: We where trying to get our roof replaced due to hail damage. The insurance only wanted to pay to replace part of the roof. So We hired Spartan to go after the insurance company to get the entire roof replaced. They did there job and the insurance replaced the entire roof. We worked with our Roofing company and they paid for Spartan's cost. I could not find any billing to me since it went through the Amos roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
06/2016
5.0
roofing
  + -1 more
I originally dealt with Carrsun Roofing. They filed a claim with State Farm for me. State Farm sent a adjuster out to my house and he only wanted to replace 7 shingles and that was it. That was not acceptable to Carrsun or to me the homeowner so a Mediator was called in. They went to work with State Farm and another adjuster was sent out. Spartan pointed out all the damage and from there they went head to head with State Farm until State Farm realized I was not being treated properly and finally after months of dickering that they should finally approve a new roof.
Description of Work: Spartan Claims was a mediator between me and my insurance co State Farm Inc. State Farm did not want to cover hail damage to my roof and it took a mediator like Spartan Claims to convince them into replacing my roof due to the damage. Had it not been for Spartan Claims adjuster Ryan Ross , I doubt my roof would have been done by State Farm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,088

Stacia M.
02/2016
5.0
roofing, siding, insurance companies, life coaching services
  + 2 more
Spartan Claims, specifically Ryan Ross, is an amazing company. The contractor I was working with, referred me to Spartan in an attempt get the insurance company to agree to pay. The contractor had originally gotten the insurance company to agree to about $600 worth of hail damage to our roof. Ryan went to work and I ended up with 3/4 of the roof covered and brand new siding (about $20,000 in value-about $1300 out of pocket cost). Ryan took over my account, coordinated to meet together with insurance claims adjusters to document the damage on the house and then amazingly got them to shell out thousands of extra dollars. Spartan specializes in understanding the insurance game and how the wording and photographing the damaging can benefit the homeowner. Ryan was realistic with expectations and an excellent communicator. He answered my phone calls and text immediately. I trusted Ryan with the insurance checks I was receiving. The best part is that Spartan doesn't pay the contractor until the homeowner is satisfied. There were many times during the work, where I was dissatisfied with the contractor, but never with Spartan. I give 100% credit to Spartan for making this job even happen.
Description of Work: Coordinated with insurance company to maximize the amount the insurance company would release to have work done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Spartan Claims LLC
Thank you so much for the positive feedback! It was absolutely our pleasure to assist you with your claim.

Robert G.
11/2015
5.0
roofing, insurance companies, life coaching services
  + 1 more
Ryan spent a lot of time coordinating Inspections by my Insurance Company to get my roof replaced. My insurance company did not want to replace my roof until Ryan proved to them that it needed replacement. It was not until Ryan stepped in that the insurance company started to listen to my problem. Thank you Ryan (Spartan Claims LLC) for a job well done.
Description of Work: Ryan Ross is a claims mediator who works for the individual and their Insurance Company. He contacted my Insurance Company on my behalf to get the Insurance Company to take care of my roof problem.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric W.
01/2015
5.0
life coaching services
  + -1 more
Aaron and his team managed all of the paperwork and communication with my Insurance Company. The claims process is very painful and Aaron and his team helped keep everything moving to ensure the necessary paperwork was done properly & the contractors got paid.
Description of Work: Managed Insurance Claim Process

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spartan Claims LLC
It was absolutely our pleasure being able to assist you with your insurance claim. Thanks (Removed Member Name)!

    Contact information

    3081 Salt Lake Rd., Indianapolis, IN 46214

    http://www.spartanclaims.org

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Life Coaches,
    Insurance Agencies,
    Siding,
    Windows,
    Home inspection,
    Gutters

    FAQ

    Spartan Claims LLC is currently rated 4.6 overall out of 5.
    Spartan Claims LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Spartan Claims LLC does not offer free project estimates.
    No, Spartan Claims LLC does not offer eco-friendly accreditations.
    No, Spartan Claims LLC does not offer a senior discount.
    No, Spartan Claims LLC does not offer emergency services.
    No, Spartan Claims LLC does not offer warranties.
    Spartan Claims LLC offers the following services: Spartan Claims LLC assist homeowners, business owners and contractors with insurance claims. Specializing in catastrophic residential losses, both large and small, with thousands of claims worth of experience; we offer professional insurance claims consultation, estimatics, public adjusting and training.
    Legal consultation, engineering reports

    Contact information

    3081 Salt Lake Rd., Indianapolis, IN 46214

    http://www.spartanclaims.org