The only part that looks good is the floor! While they were here I asked them to remove the popcorn off the ceiling in the entry approximately 25 feet, and to redo the crown too. Inially the crown looks good, but if you look up close you can see that the joints were not tight and they had used caulk to try to hide the gaps. There is one section of the crown that they cut the crown too short and instead of redoing it, they cut a inch piece of crown and tried to hide their error. On installing the door, they cut out too large of a opening for the lock to go in and they left it open, they did not nail down the trim at the stairs, I also had the Pella representative over and he noticed that they did not put the final trim on the door so that the door is not under warranty as it is. Shoddy work. They ended up charging me more than the initial bid which I paid since he was a friend of my friend, but I will not use this contractor again or recommend him! I called them twice to come out and do the punch list, each time they promised to come out and never did. They overcharge for the work they do, and they try to hide their mistakes!
Description of Work: Was referred to Steve by a friend. The initial bid was to jack hammer out the brick entry floor, reinforce the floor joists and raise the floor to the level of the surronding floors. They were to install new sub flooring and cement board prior to the installation on my travertine, intall new shoe, base and casing molding. The intial bid was for $4123.00 with a additional $575.00 to install the new front door and storm door, that I provided. Just prior to Steve starting the work, I had another contractor bid the work, they came in at $3408.00. They advised not to jack hammer the old floor out but to simply go over it. Their bid was much lower due to not using the jack hammer. I felt I should go with Steve since I had told him to start, but when he came to work we discussed the difference in the method of doing the work and the price the other contractor gave me and he said he would work with that price.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,508
CAROL R.
10/2008
5.0
remodeling
 + -1 more
Main person on the job was James. He was very meticulous and did a quality job. Job took longer than expected and cost more than estimate, but I am happy with the results. There are a couple of punch list items that need to be completed, and while they have been in contact with me, these still are not finished.
Description of Work: Replaced my entryway flooring with new travertine, along with installing a new door, trim, and removal of popcorn ceiling.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$5,508
Jennifer K.
12/2006
5.0
home remodeling
 + -1 more
We were so pleased. The entire project took less than a week. Everything was cleaned up when returned home in the evening. Painting was flawless. He had to knock a hole in the wall between the tiled shower and the drywall over the tub --- you can't tell. I had heard contractor horror stories & was so relieved that all went well. He is returning in January to remodel our laundry room. Responsive to both e-mails & voice mails. I appreciated that he quoted a price upfront for a body of work; no ''nickel & diming'' along the way.
Description of Work: SMH installed a new shower fixture, reset the shower door backsplash, painted several rooms, installed a button for the garbage disposal in our kitchen island, installed several plumbing fixtures, fixed some cracked tiles, replaced an exposed sink pipe and hung some pictures/bath accessories. Essentially, he fixed everything that our builder did wrong in the first place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
PAMELA V.
03/2006
5.0
home remodeling
 + -1 more
Steve Huton was very professional, and the job was completed in a very timely manner, despite structural issues and a change of mind on my part. The crew was neat, showed up each day, did a very detail-oriented job, and were nice to my dog. I am very happy with SMH, Inc. and would recommend them highly. They took a lot of pride in their work, were very thorough, very reasonably priced, and made this job a pleasant experience. In fact, the experience was so good, that I will be using them again for additional remodeling that I am planning.
Description of Work: SMH tore out the old tile floor, shower, cabinetry, and hardware. They installed a new sub-floor, repaired water damage, built the structure for a new tile shower and floor, installed plumbing, tile shower, tile floor, hardware, and cabinet. They painted the bathroom, installed new trim and accessories.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,929
LOEL M.
09/2005
1.0
home remodeling
 + -1 more
I SET UP AN APPOINTMENT FOR TODAY AND NO ONE SHOWED. I WAS ALL THE WAY IN ANDERSON AND CAME DOWN TO MAKE THE APPOINTMENT. I DID CALL AND HE APOLOGIZED AND MADE EXCUSE. IT IS NOT VERY PROFESSIONAL TO FAIL TO CONTACT POTENTIAL CUSTOMERS.
Description of Work: ATTEMPTED TO GET AN ESTIMATE FOR FLOORING AND WORK IN THE CRAWL SPACE.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
RYAN P.
11/2004
5.0
remodeling
 + -1 more
STEVE DID A GREAT JOB. HE'S VERY UPFRONT WITH HOW MUCH IT WILL COST AND THE NUMBER DOESN'T CHANGE. HE ALSO WILL LET YOU KNOW IF THERE IS ANOTHER WAY THAT IS CHEAPER TO DO IT, BUT LETS YOU KNOW THE PROS AND CONS OF THE DIFFERENT SCENARIOS.
Description of Work: REPLACED THE CEILING IN THE GARAGE, INCLUDING RE-BRACING ALL THE SUPPORT BEAMS. ALSO, WE HAD HAD A PROBLEM WITH MOLD IN OUR BASEMENT AND THE WALLS WERE TORN OUT. S.M.H. PUT ALL THE WALLS AND DOOR FRAMES BACK IN THE BASEMENT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
LEIGH & KEN A.
11/2004
5.0
home remodeling
 + -1 more
unknown
Description of Work: DID THE BATHROOM IN MASTER ROOM. DID OUTSTANDING JOB. PUT SHOWER AND TILE ON THE FLOOR. ALSO PAINTED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
JIM & HELEN B.
05/2004
5.0
countertops, plumbing
 + 0 more
THE OWNER AND PERFORMED THE WORK AND BY THE DEADLINE I HAD. HE DEALT WITH ME IN A TIMELY FASHION. HE SEEMED TO DO A WONDERFUL JOB.
Description of Work: THEY RAISED A COUNTERTOP IN MY BATHROOM CABINET. THEY PUT A NEW COUNTERTOP ON AND NEW FAUCETS IN MY SINK.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$608
DAVID D.
10/2003
4.0
remodeling, home remodeling
 + 0 more
unknown
Description of Work: NEW FRONT DOOR, NEW GARAGE DOOR, FIXED TOILET LEAK IN BATH. REPLACED VINYL IN BATH, PAINTED FOYER, PAINTED EXTERIOR
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$6,000
JOE E.
07/2003
4.0
remodeling
 + -1 more
HUNG DOORS BACKWARD, USED UNMATCHED CEILING TILES, FLOOR TILES CAME UP, DRYWALL ABYSMAL.
Description of Work: CARPENTRY, DRYWALL, FLOORING, PLUMBING
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$3,500
DIANA Y.
04/2003
5.0
home remodeling
 + -1 more
HE IS VERY NICE AND DID A VERY GOOD JOB. HE IS VERY PUNCTUAL. HE CAME TO GIVE THE ESTIMATE AND HE CAME BACK AT THE DESIGNATED APPOINTMENT TIME TO DO THE WORK.
Description of Work: THEY CHANGED THE KITCHEN FAUCET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JULIE & ERIC S.
02/2003
5.0
home remodeling
 + -1 more
unknown
Description of Work: PUT IN KITCHEN FLOOR
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
JIM & EMILY B.
08/2002
5.0
home remodeling
 + -1 more
VERY NICE JOB.
Description of Work: LAID CERAMIC TILE IN THE BATHROOM, REPLACED SINKS & FAUCETS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GARY T.
06/2001
5.0
home remodeling
 + -1 more
I FOUND MR. HUSTON TO BE A VERY KNOWLEDGEABLE AND CAPABLE YOUNG MAN IN VIRTUALLY ALL AREAS OF HOME IMPROVEMENT AND REPAIRS. I INTEND TO USE MR. HUSTON FOR MY UPCOMING KITCHEN AND FAMILY ROOM RENOVATIONS.
Description of Work: REMOVE, PLUMB, AND INSTALL IN GUEST BATH. REMOVE OLD GROUT FROM AROUND TUB, REPLACE DAMAGED DRYWALL AND TILE AROUND TUB. REGROUT TUB AND REGLUE LINOLEUM AROUND TUB IN GUEST BATH. REMOVE OLD CAULK AND REPLACE GROUT WHERE NEEDED IN MASTER BATH SHOWER STALL.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Plumbing,
Countertops and Backsplashes
FAQ
SMH INC is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
SMH INC accepts the following forms of payment: Check
Yes, SMH INC offers free project estimates.
No, SMH INC does not offer eco-friendly accreditations.
No, SMH INC does not offer a senior discount.
No, SMH INC does not offer emergency services.
Yes, SMH INC offers warranties.
SMH INC offers the following services: HOME IMPROVEMENT & REPAIRS, REMODELING, KITCHENS, BATHS, INTERIOR & EXTERIOR PAINTING, FLOORING & TILE INSTALLATION, WINDOWS & DOORS, BASEMENT FINISHING.
HVAC, MAJOR ELECTRICAL, ROOM ADDITIONS. CREDIT CARDS.