Silver Creek Engineering Inc
About us
14 Employees. See website for additional emails & contact names.
Business highlights
31 years of experience
Services we offer
Commercial & residential LEED & green design work, additions, land surveying, site & civil design., structural engineering
Reviews
4.516 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 6% | ||
| 0% | ||
| 6% | ||
| 6% |
Showing 1-16 of 16 reviews
Elizabeth W.
Jul 2016
In the process of selling our home, the inspection report indicated further investigation by a licensed structural engineer in which we called on Silver Creek Engineering to assist in this matter. My husband tried to set up an appointment with Mr. Scott Szentes, who finally agreed to stop by our house which was on his way home from work. Mr. Szentes was on our property for 45 minutes, and most of the time was unnecessary as the evaluation was complete within the first 15-20 minutes. We then receive a bill for 2 Hours, ($150) of which we agreed to pay $75 (already too much) and Silver Creek was unwilling to reconsider their costs based on actual time spent onsite without sending us to collections. We believe this organization is one of a "Typical Engineer" willing to take advantage of their ability to write small print on their contracts and squeeze every nickel out of you without offering any reasonability... even over just $75. Moreover, we did not even receive any form of written response from the "Evaluation" so the effort turned out to be a complete waste of time and money.
Response from Silver Creek Engineering Inc
"Our licensed Professional Engineer provided the services requested by our client in a professional manner in accordance with accepted industry standards. The client signed a Fee Agreement for a fixed fee of $600. The services requested by the client and listed in the Fee Agreement included: 1) making a site visit to make observations and take measurements; 2) identifying deficiencies and providing general recommendations for repair, as required; and 3) preparing a sealed written report. Our engineer visited the site on April 27, 2016 (not March 2nd as the client indicated), made observations, took photos for the written report, and then verbally conveyed his opinion and recommendations to the client. At that point, the client said he did not want a written report. Although we had a signed fee agreement for $600, the client was only billed for the actual amount of time spent on the project, including travel time for the site visit. The total billed was $225 (not $150, as the client indicated). We are sorry to hear that our clients are dissatisfied with the services that we provided, including the cost. However, we provided a professional opinion and recommendation as they requested and billed them for the time spent on the project at a rate provided in the signed Fee Agreement and consistent with accepted industry standards."
Brian M.
Mar 2014
Steve Kessinger (Owner) was out for 48 min. He arrived at 0900 for the appointment and left at 0948. Silver Creeks agreement is 165/hr including all local drive time, drafting etc. Not to exceed 795.00. I AM BEING BILLED FOR THE MAXIMUM TIME. At best 2 hrs went into looking at the foundation including drive time, printing the 6 photos he took while at the home. When I called to dispute these charges David who setup the appointment tried to explain in a circle the price... there was even a 135.00 charge for him to write down the address and set the appointment.... I guess if you offer work to them they start billing you immediately. Terrible experience, I hope companies that operate like this close their doors.
Response from Silver Creek Engineering Inc
"Mr. [member name removed] approached Silver Creek Engineering to render structural engineering services for a house he was planning to buy. After discussing his needs with David Clark, a licensed Professional Engineer, it was determined, based on years of residential experience, that the services requested would cost approximately $795.00. A proposal describing the services in detail and the fee (hourly, not to exceed the total estimated cost of $795.00) was reviewed and signed by Mr. [member name removed] . Steven Kessinger, a Founder and Principal of Silver Creek, as well as a licensed Professional and Structural Engineer, traveled to the job site, made observations at the job site, traveled back to the office and rendered a report based on his findings. David Clark checked the report before it was sealed, which is company policy to ensure a high quality report is issued. The invoice sent to Mr. [member name removed] showed that the services required 4 hours of Steve’s time and 1 hour of David’s time. These hours were checked and verified by our standard practice of going through three separate departments within the company, prior to invoicing, to ensure accuracy. At no point was Mr. [member name removed], or is any other Silver Creek client, billed for hidden fees or frivolous charges. Mr. [member name removed] received the services he requested for the price he agreed upon."
Beverly T.
Jun 2009
I received excellent service. Matt performed a very thorough inspection and explained his initial impressions with me before leaving my property. Prior to his report being finalized, I emailed him additional photos of structual changes that happened within days after his inspection, and he evaluated these photos and responded back to me via email. He also reviewed the home construction plans which I mailed to him after his inspection as they were not available that day. He obviously spent alot of time and effort considering the various data when formulating his final report. He provided an extensive list of recommendations. This was a very stressful event and time for me given I had recently purchased the home and the structural problems developed over days. I had alot of questions and concerns and Matt took the time to address all of them thoroughly.
MAURINE T.
Nov 2008
The company representative gave me a verbal analysis of his recommended solutions and followed up with a detailed report sent to me in the mail. It was very helpful in helping me to make a decision as to what course of action to follow.
HANJIN L.
Jun 2008
I found the company through Angie's list. I called in and explained our needs. I was able to talk and consult with Scott at my convenient time (after normal working hours on Friday) with a short notice. I felt sorry about that while the people were really nice. Before the appointment I sent a list of questions to Scott of our concerns about the issue. During the one hour consultation, Scott was very well prepared about every question we have and gave a very detailed and clear technical explanation with a lot of patience. He printed out some graphs and drew some by himself to help me understand the whole construction process. I left the office knowing exactly what we need to do. It's not a big money business for them at all. But they provide the best service and expertise I can imagine.
ERIKA C.
Jan 2008
Did a good job.
Michael B.
Jan 2007
We live on two and a half acres, and recently connected to city water. When we were interviewing plumbers, they agreed that the diameter of our water pipe needed to be larger than was typical because of the distance from the main to our house. But how big? They didn't know, but were happy to guess, saying things like 'Twice as big should do it.' I was not happy with this, because if they guessed wrong, we would have poor showers for a long time. We ended up calling Purdue and talking to an engineer who calculated the correctly-sized pipe, which we then had installed. Our water pressure is great! Now we are on to the next phase of our renovation, and wanted to talk to someone who could advise us on the structural aspects of the renovation. I didn't want someone who would just guess, I wanted someone who KNOWS. Steve knows his stuff. He didn't just give advice, he justified what he said. I am glad I hired him and feel more confident about progressing with the renovation.
Robert T.
Dec 2006
My home inspector recommended that I consult with a structural engineer about a property that I am considering to purchase. Steven Kessinger met myself and the home inspector at the property for an evaluation. Mr. Kessinger was very insightful into the construction of the basement and described the bowed brick wall was not an actively moving area and was possibly related to some additional work that was performed 20-30 years after the structure was built. He first went into the basement and crawlspace. He later looked at the whole house and walked around the perimeter of the outside of the building. He evaluated the angles of the various corners of the building. It was probably not a big job, but he treated it with very professional attitude and I felt as though I had a good analysis of the situation.
BRONKA Z.
Jul 2006
They were very informative. He went beyond the call of duty to evaluate the situation. He was a nice guy. His recommendation was that the dip in my garage door header was not significant enough to warrant spending $5000 to fix. He said a lot of garages' have the same problem.
CHARLOTTE L.
May 2006
Was polite, easy to understand. $150 per hour (including his travel time & the time it took to prepare a written summary with problem & what was needed to fix & pictures of problem.) Per hour charge included taking me back down in crawl space to show me problems per my request -- so he was here a little longer than he would have been.
PATRICIA H.
Jan 2005
STEVE WAS ACCOMODATING ON THE APPOINTMENT TIME, ON TIME, PROFESSIONAL & POLITE. HE EDUCATED US ON THE WATER TABLE ISSUE [HISTORICALLY, CURRENT], & SOME STEPS TO CHECK. IN ADDITION WE DISCUSSED THE HOME IN THE CONTEXT OF ITS AGE, STYLE, ETC. STEVE HAS AN UNDERSTANDING AND APPRECIATION OF THE AREA, OLDER HOME, WITH A LOOK AT A LIFE TODAY. HIGHLY RECOMMEND HIM.
PEGGY R.
Oct 2002
unknown
RUTH G.
Jul 2002
VERY HELPFUL. I WOULD CERTAINLY USE THIS COMPANY IN THE FUTURE.
JOHN R.
Mar 2002
THEY CAME OUT PROMPTLY, AS SCHEDULED, AND PERFORMED THEIR EVALUATION. THEY ALSO DISCUSSED WITH ME AT THAT TIME SOME OF THE IDEAS, BUT SAID THEY WOULD HAVE TO CONSIDER THE PROBLEM MORE, BACK AT THE OFFICE. SO FAR, SO GOOD, BUT THE REPORT NEVER WAS SENT. I THOUGHT I WOULD WAIT A LITTLE LONGER, AND THEN FORGOT ABOUT THEM. THEN TWO MONTHS AFTER I EXPECTED TO RECEIVE THE REPORT IT ARRIVED BY MAIL WITH THE INVOICE. I HAD ALREADY DECIDED WHAT TO DO BY THAT TIME AND THE REPORT WAS NOT REALLY NEEDED. I TRIED TO CONTACT THEM ONCE TO DISCUSS THIS AS I WAS WILLING TO PAY FOR THE HOUR THEY SPENT DOING THE AT HOME EVALUATION, BUT FELT I SHOULD NOT PAY FOR A REPORT THAT WAS 2 MONTHS LATE. THEY NEVER RETURNED MY CALL.
Homeowner
Oct 2000
unknown
STEPHEN B.
Mar 2000
LOOKED AT OUTDOOR STRUCTURE.
Licensing
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FAQ
Silver Creek Engineering Inc is currently rated 4.5 overall out of 5.
No, Silver Creek Engineering Inc does not offer free project estimates.
No, Silver Creek Engineering Inc does not offer eco-friendly accreditations.
No, Silver Creek Engineering Inc does not offer a senior discount.
No, Silver Creek Engineering Inc does not offer emergency services.
No, Silver Creek Engineering Inc does not offer warranties.