Schaefer Improvements
About us
Schaefer Improvements is a general contractor who handles all phases of construction. An owner operated business. Uses sub-contractors for electrical and plumbing work when necessary. 10% discount if Angie’s List is mentioned, & estimates are free of charge.
Business highlights
Services we offer
& Carpentry., Additions, Barns, Baths, Cabinets, Ceramic Tile, Construction - Woodworking, Countertops, Decking, Doors, Electrical, Fences, Flooring, Framing, Garages, Interior Trim, Kitchens, Painting, Plumbing, Porches, Remodeling, Roofing, Siding, Sun Rooms, Trim, Windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 4% | ||
| 2% | ||
| 2% |
He was very friendly and professional the whole time. I would call him back in a heartbeat.
Did not complete all of the work agreed upon.
Did an unacceptable job on several of the work items and does not stand behind his work.
Would not respond to my calls or emails after he received payment.
I asked for a refund for the unfinished work and Steve would not respond to my calls or emails after he received payment.
His assistants were extremely unexperienced and complained the entire time.
Would not recommend to anyone.
The flooring and base boards were purchased earlier and arrangements were made with Steve to pick up the material and deliver to the house to let the flooring warm up. We set February 9 & 10th for the install. Steve was very responsive in the beginning about the date and time of the delivery as well as when he would be arriving to do the work.
Steve and his crew of 2 arrived when promised on 2/9 and moved the furniture that was in the living room and dining room to one side. There were approximately 10-12 ceramic 12" tiles around the fireplace that needed to be removed in order to lay the flooring. He and his crew proceeded to hammer and chisel the tile, which scattered everywhere and left dust to collect on everything in both rooms. They never bother to cover the furniture or tv to ensure that the flying debris would not damage anything. They swept up but not enough, because when they were laying down the flooring, I found scratches in some of the sections laid that I had them remove if found soon enough, otherwise, the flooring was down for good and left with the scratches, that Steve's response was that I can buy something to fill them in to cover it.
On the 2nd day of laying the remaining flooring and baseboards, he advises me that he needed more base boards because what he was using (purchased at the flooring company & picked up by him) was too warped and was not able to use it all. To add to that, the dips in the slap caused the wood flooring to show gaps between the floor and base board, so it was recommended that I buy new quarter round. That added cost was an additional $116.00. I had responded that if the base boards were that warped why use them. I could of returned them and bought where he would of suggested. He never checked the base boards when picking them up and delivering them. I had also ordered a 6 ft quarter round that matched the flooring to go along the sliding glass door. He took it upon himself to use the old unpainted quarter round that was there previously and cut the matching quarter round to put in front of the fireplace. The quarter round must of been left outside too long because when cut and brought into the house, it was too warped to put down at the fireplace. Steve stated he would have to use caulk possible. I was very upset because he never asked my opinion about what he did. The matching quarter round was not cheap.
When the project was over, I asked that he come back and paint the base boards, since it was in the initial quote if I wanted to have it done when the flooring was put down at the time. I didn't but decided to work with him to schedule a time that that could be completed as well as some touch ups I noticed that needed attention: split threshold in hallway bathroom, base board and quarter round not nailed down in some areas, caulking touch up, fire place left unfinished, and other things that would be addressed when he showed up to paint. I heard nothing from him from 2/11 on. I texted him on Feb 20th about the painting and flooring issues., his response that day was that he was sick and would schedule for next week. I responded the same day of the dates I was available. I waited until 2/23 and texted him again about which days I provided him were good. He responded 2/24 that his kids were now sick and would set something up. I responded back to him that we can wait until the following week. Then on March 6th after not hearing from him, I called this time and got his voicemail and asked that he call me to set something up. I wanted to get this resolved. Still nothing. So I called him again on 3/24th leaving another message that was concerned about the lack of response and needed a resolution. Finally on 3/30, I texted him that I was very disappointed in him about the lack of communication and stated that I only wanted my flooring issues resolved and that the painting was off the table at that point. To this day, I've not received a response. I jdon't understand how someone that wanted the job so bad would call and text in the beginning and then just drop off the face of the earth so to speak.
I have no other choice but to get someone out to fix the issues left unresolved by Steve.
Licensing
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