Rowland Appraisal Services

He inspected home thoroughly, but chose poor comps, neglected info given, didn't ask any pertinent questions, and failed to compensate for recent upgrades to home. He refused to discuss his appraisal with us at any time. He refused to consider evidence supplied to him in the appeal process. The home was appraised in May of 2009 at $220k. He valued at $170k in June of 2012 in spite of new high efficiency furnace, heat pump, and hot water heater. He refused to consider the closest comp in the neighborhood. There is no evidence of a significant drop in home values in this neighborhood in the last 3 years. We intend to file a complaint with the Indiana Attorney Generals Office to be referred to the Licensing Board. He not only did a poor job, but was arrogant about the fact that he did not have to review his work. He made no adjustments to his appraisal. I've dealt with appraisal firms much more than most people, as I buy, sell, and rent houses. My wife is a Real Estate Agent and is equally appalled by his performance. This appraisal was for our primary residence.
If this guy comes to your house to appraise it for a refinance or sale, send him away! Call your mortgage company and request another appraiser. This is your right to exercise as you see fit. You may count on him to provide the absolute lowest appraisal possible and be entirely unwilling to discuss his specific errors or review his appraisal. He targets the low end value intentionally and he is arrogant about his performance. He said we may ask him any questions except those referring to any aspect of the job we are paying him to do. Upon challenging his appraisal formally, he responded without taking into consideration any evidence that we provided that he had overlooked or flat out misrepresented. If he comes to your door, just say no and request another appraisal service through your bank. I have dealt with appraisers on many more occasions than most. He is, by far, the most difficult, arrogant, and errant appraiser from all of my experiences. I will never accept his services on a real estate transaction again.