ROGER PARKER CUSTOM TILE

It went VERY WELL!!! Roger is a craftsman in this trade. Over and beyond the scope of work we had in mind. Not only is he a craftsman but a good man. We recommend him in all aspects of his work ethic. He assisted in the design and recommended great product to us. Then, he followed through with his design and made our master bathroom a haven.

Roger is very good at laying tile, however anything else would be a disappointment.

Roger was called to tile our bathroom floors, he also provided ideas and pricing to remodel our master bath with tile. The project started fine, although Roger took several weeks to complete. The final project was not the quality we expected, tile was crooked, the shower door came loose. The worse came several months later when we discovered a leak from the plumbing Roger installed. The drywall had to be removed, the plumbing repaired. We decided to use licensed companies to finalize the repair. When we spoke to Roger about what we needed to do he said the project is no longer warranted. We are taking further action to recover the $1,000 is repairs.

I should have arranged for Roger to install my floor in 2015 when we first had the leak. Roger is GREAT even when he had to correct issues with my floor repairs from the leak that the other company did not do correctly (they did not rebuild the subfloor correctly so Roger had to). He is a perfectionist with superb attention to detail. He is also creative, and will make suggestions about the design, color, etc., but works within the budget he is given. He also goes above and beyond. For example, I mentioned that while the toilet was off I wanted to replace the toilet seat. He was picking up supplies at Lowes one day and picked up a toilet seat for me (based on the kind I said I wanted), then proceeded to install it for me. I never intended for him to install it for me. Roger installed the flooring in the rooms effected by the leak: kitchen, laundry room, hall and half bathroom. We also decided to have Roger install the same flooring in the family room. The project took about 7 weekdays, but he had a lot of problems from the flooring installed but the other company that he had to remedy before he could install the new floor. I have already talked to Roger about doing another project for us in December, which would make project #3 with Roger.

Roger was wonderful and we will definitely use him for our future tiling projects. Roger met us at the tile store and helped us pick out tile even before we accepted his bid, going way beyond the other Angie's list tilers. He helped us select great tile and stay within our budget. He was competitively priced and performed exceptional work. He made a shower that was to our taste, making sure to incorporate our input at every turn, he was attentive, very friendly and produced a bathroom that is unique and wonderful. We can't wait to use him again for our future tile projects.

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