Residential Mold Services

Air Duct Cleaning, Wells and Pumps, Basement Waterproofing,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

As a multi-year Super Service Award Winner, we are a local, family-owned company that specializes in remediating mold and fixing the problem that caused the mold in the first place so that it will not return. We are known for our promptness (a must in real estate transactions!), friendliness, professionalism, and customer service. We give free estimates, are licensed, and guarantee our work.

Business highlights

21 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Mold remediation, crawl space/attic ventilation improvement, vapor barriers (crawl space), attic and crawl space fans, sump pump systems, clean space encapsulation systems, perimeter drain water management systems in crawl spaces, air quality testing, swab testing, ERMI (Environmental Relative Moldiness Index) testing, and mold inspections.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.989 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 89 reviews

Deanna M.
12/2024
5.0
Dean was very professional and thorough! He answered all questions we had and we will definitely be coming back to RMS if needed!
Description of Work: Mold inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Residential Mold Services
We appreciate your kind words and taking the time to leave a review! We value your opinion! Thank you!

April S.
12/2024
5.0
My experience with Residential Mold Services was top notch! I appreciated the service from the call to schedule to the visit at my home. Everyone was super kind and helpful!! Recommend 100%!
Description of Work: Turns out I did not have a mold issue so that is great but aside from that, the service was all around impeccable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Residential Mold Services
Thank you for taking the time to leave a review! You are so kind and we value your opinion!

Michelle L.
10/2024
5.0
The two staff members that came to complete the remediation in our basement did a fantastic job! The office staff was also friendly, quick to respond, easy to schedule, and explained the process thoroughly. We're very pleased with our overall experience with this company!
Description of Work: Mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,520

Response from Residential Mold Services
Thank you for taking the time to leave your review! You were a pleasure to work with - we appreciate you!!

Diana L.
08/2024
5.0
Perfect. Great communication, very friendly, prompt, and professional. Very knowledgeable. Good availability.
Description of Work: Mold testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Residential Mold Services
Thank you for taking the time to leave a review! We appreciate you!

Cathi H.
06/2024
5.0
I was called to let me know when he would be there. He was very professional when he introduced himself and was thorough with his review. The estimate was reasonable and provided to me the same day. He also gave me an estimate of when they would be available to do the work.
Description of Work: We had been told that there was mold in the crawlspace and wanted a second opinion. There was no charge for the estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Residential Mold Services
Thank you so much for taking the time to leave a review! We appreciate you and your business!

Jeffrey B.
11/2023
5.0
From start to finish, RMS helped make my mold remediation go smoothly. Always quick to answer questions and concerns. Workers showed up on time and were professional. I would hire this company again, if needed.
Description of Work: mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Residential Mold Services
Thank you so much for your kind words! You were a pleasure to work with and we appreciate you!

Carl P.
08/2023
5.0
Drew was great! He came out promptly, did a full inspection of our basement, told us that our issues were minor and shared some DIY remedies...all at no charge! Highly recommend. Nice to find honest and cost conscious providers in this day.
Description of Work: Evaluate water infiltration and mold in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Residential Mold Services
Thank you for taking the time to leave us a review! We appreciate you and your kind words!

Ann F.
08/2023
5.0
They came out to examine and provide a recommendation. All at no charge. Drew was very polite and knowledgeable.
Description of Work: Examine the closet and attic for mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Residential Mold Services
Thank you so much for your kind review! We appreciate you and value your opinion!

Jocellyn C.
04/2023
5.0
The estimate appt, scheduling, and actual service were A1! Customer service was professional and friendly. The communication was excellent! The service guys did a great job and left no mess behind. Highly recommend RMS!!! Thank you!!
Description of Work: Mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Residential Mold Services
Thank you for your kind words - we value your opinion! You were a pleasure to work with!

James A.
07/2022
5.0
Mold mediation went amazing well. A professional group from management to the Mediation worker- bees did a fantastic job and fulfilling all “Expectations” at very fair price. I’m thankful For integrity of these mediation experts.
Description of Work: Mold mediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Residential Mold Services
Thank you for taking the time to leave a review! You are so kind and wonderful to work with! We appreciate YOU and your business!

Shawn S.
02/2022
5.0
Everything went great. They came in and got everything taken care of the same week. I'd highly recommend RMS, they were professional, courtesy, and straightforward on what was needed and pricing. They are now my goto from now on for this type of work. Thanks again RMS Team.
Description of Work: Mold treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Residential Mold Services
Thank you for your kind review! We appreciate your opinion and value YOU! You were great to work with - thank you!

Kim S.
12/2021
5.0
Very pleased with the prompt response I received from getting an appointment to completion of the work. Customer service is top notch and work was high quality. Definitely would recommend RMS.
Description of Work: mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,620

Response from Residential Mold Services
Thank you so much for your kind review! We appreciate you taking the time to review our company. You were a pleasure to work with! Thank you!

Sandra S.
11/2021
5.0
air duct cleaning
  + -1 more
All went very well! The project was a great success and the home is odor free and fresh. The staff is awesome, professional and knowledgeable. We highly recommend this company. You will not be disappointed!
Description of Work: mold remediation and air duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Response from Residential Mold Services
Thank you so much for your kind review! We appreciate you and value your opinion!

PAULA D.
01/2020
5.0
I was extremely impressed with their professionalism. I called about an estimate on a Friday and was given an appointment the following Monday. Dean Dowdell, the owner, examined the area in question and determined that I didn't actually have a mold problem. He recommended a fungicide that I could apply myself. Mr. Dowdell is a very nice man who clearly knows his business. If I ever do have a problem with mold, I wouldn't hesitate to make this company my first call.
Description of Work: I thought I might have a mold problem on an enclosed, but unheated porch.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Residential Mold Services
Thank you for your review! We enjoyed meeting you!

Stephen L.
11/2019
1.0
They made it sound like a significant amount of work, it was not. I paid $400 for 10 minutes of work. I took issue with it and they insisted that they’d cut me a break just for showing up. These guys are bad news, avoid.
Description of Work: Mold remediation
Rating CategoryRating out of 5

Response from Residential Mold Services
We provided a detailed written proposal with the scope of work to which Mr. [Member Name Removed] agreed to and signed. We have been trying to get paid for this work for three months since Mr. [Member Name Removed] was not there at the time of service. We had three crew members working on this project and were there much longer than the ten-minute time frame he claims - again, he wasn't even there or else we would have been paid at the time of service. There were no complaints about the price, service, or any other aspects of the project until we insisted on payment.

SUSAN W.
08/2019
5.0
It went well. Total cost was $7200.
Description of Work: Decontaminated the basement with mold issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

Response from Residential Mold Services
Thank you for taking the time to leave a review! We appreciate you!

NANCI R V.
04/2019
5.0
Dean came out and analyzed the problem and discussed possible testing and remediation procedures. He said that it wasn't necessary to use his services and a general contractor could correct this relatively minor problem when repairing the damage. I offered to pay him for his time and expertise and he refused. (He did, however, suggest I write a review in Angie's List!)
Description of Work: I have limited mold in a corner of my kitchen

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Residential Mold Services
Thank you for your kind review! We appreciate you and your business!

John M.
03/2019
5.0
We discovered mold under our bathroom floor on a Wednesday. I called RMS and Dean Dowdell (owner) came to the house the next day to give us an estimate. In the process of doing his inspection for the estimate, he discovered that our sump pump had stopped working. In order to treat under the bathroom in the crawl space, he needed the water removed. He included pumping out the water and replacing the sump pump. Dean told us that the would take up the vinyl floor in the bathroom and remove several inches of drywall and then treat and encapsulate all of the mold. He gave us the estimate on the spot and it was very reasonable, considering the work to be done. We were leaving for a vacation the next day, so we scheduled the work for while we were away. We came home; all the work had been done; and the entire area had been cleaned up. I hope we never have a mold issue again, but if we do we will call RMS.
Description of Work: We discovered mold under our bathroom floor and RMS remediated it for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Residential Mold Services
Thank you for your kind review! You were a pleasure to work with!

Mark W.
12/2018
1.0
We signed a contract with them and they refused to do the work at the agreed upon price.
Description of Work: Mold removal and encapsulate

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$2,300

Response from Residential Mold Services
When we visited this property, we agreed on the above price based on our findings at the time of our evaluation. This included wiping down personal items in the basement. When we visited the property to perform the work, to our surprise, there were so many items that were added that we literally could not walk from one side of the basement to the other. The agreed upon price was based on what we viewed originally, not on what was added in the interim.

JOHN B.
12/2018
5.0
The owner, Dean, came out the very next day after I called. He took about 30-40 minutes inspecting my situation and said I could probably take care of it myself and then advised me on how. I tried to pay him for his time but he said it was not necessary, Would use again.
Description of Work: mold remediation @ my house

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ashleigh M.
11/2018
5.0
Dean was to come to my house at noon but called ahead because he was able to come earlier if I was home. It worked out and he was incredibly pleasant, even good around my crazy dog. I showed him the area where I thought mold was. He went into my attic and found the problem. He said the mold could be easily cleaned myself and he recommended I have a roofer fix the issue (mold caused by water damage on roof). I also asked about our air ducts possibly having mold and he suggested a company they use for duct cleaning. His visit was quick and informative, and didn't recommend any huge remediation needs. I would certainly call him to come to my house again should I have any other mold questions.
Description of Work: Mold Inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Residential Mold Services
We appreciate you and your business! Thank you!

Myrene B.
10/2018
4.0
It went fine. One suggestion is to snap a quick before and after photo since most of us don’t crawl around in our attics, thus it is hard to assess the work quality.
Description of Work: Mold spray and encapsulation of sticky beam.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Response from Residential Mold Services
Thank you for your review! If you would like for us to take pictures, we would be more than happy to.

Marcos M.
10/2018
5.0
Dean came out for an inspection, very professional and knowledgeable. He didn't find any mold, made a suggestion for improving the dehumidifier, no charge. We were very pleased with his assessment and prompt response.
Description of Work: Noticed strange smell in the basement. We believed it was a mold issue.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Residential Mold Services
Thank you for leaving a kind review! We appreciate you!

Rick B.
06/2018
5.0
Everything was explained thoroughly and was performed on time (actually quicker than expected). Pricing was very reasonable for service done compared to others.
Description of Work: Air quality testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Residential Mold Services
We appreciate you and your business! Thank you for your kind review!

Phil S.
06/2018
5.0
Arrived on time & completed within the stated time.
Description of Work: Mold removal in attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,640

Response from Residential Mold Services
Thank you for your kind review! We appreciate you taking the time to leave a review!

Contact information

10975 Echo Trail, Indianapolis, IN 46236

http://www.rmsindy.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Wells and Pumps,
Basement Waterproofing,
Lead Testing & Removal,
Mold Testing & Remediation,
Drain Pipe Installation,
Water & Smoke Damage,
Radon Detection & Reduction

FAQ

Residential Mold Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

Residential Mold Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Residential Mold Services offers free project estimates.
No, Residential Mold Services does not offer eco-friendly accreditations.
No, Residential Mold Services does not offer a senior discount.
No, Residential Mold Services does not offer emergency services.
Yes, Residential Mold Services offers warranties.
Residential Mold Services offers the following services: Mold remediation, crawl space/attic ventilation improvement, vapor barriers (crawl space), attic and crawl space fans, sump pump systems, clean space encapsulation systems, perimeter drain water management systems in crawl spaces, air quality testing, swab testing, ERMI (Environmental Relative Moldiness Index) testing, and mold inspections.

Contact information

10975 Echo Trail, Indianapolis, IN 46236

http://www.rmsindy.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM