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Professional Hearing Services Inc

Ear Nose & Throat - Hearing Tests/Audiology, Ear Nose & Throat - Hearing Aids,

About us

Suzanne O’Connor, Au.D. , Doctor of Audiology is the meticulous, decisive, passionate owner of Professional Hearing Services, Inc. Amanda Rosinko, Au.D. is our second doctor.Over 230 Angie's List reviews "disappeared" with the upgrades to this site, but rest assured Professional Hearing Services is still the area's most established private practice, humbled to win multiple awards, including the past 3 years' AL Super Service Awards. Professional Hearing Services is unique: it‘s the area’s most established private Audiology practice, it’s the only one that’s owned by a Doctor of Audiology, and it’s the only one that’s AudigyCertified™, which means it’s selected and certified by an elite group of peers for upholding the highest standards of patient care. Since 1983, our mission is to provide compassionate Audiology care with a personal touch. With continued growth, Dr. Amanda Rosinko joined the team as a 2nd Audiologist in 2016. Because we care about your lives, we offer flexible appointment times (evening, w/e), and financing if needed through CareCredit. Dr. O’Connor followed her dream to own an Audiology practice. She sought opportunities to work in a variety of settings in central Indiana: a rehabilitation clinic, hospitals, ENT offices, and as an independent contractor in various private Audiology practices. She strived not only be the best in her field, but to glean knowledge on the odyssey to someday own a practice. She volunteered in professional organizations at the state and national level, working to make the professional doctorate the field’s entry level degree. She then earned the Au.D. degree herself, while most contemporaries were satisfied to continue to practice with their Master’s degree. Finally, in March 2004, her dream came true, as she took over the reins of Professional Hearing Services from the practice’s original owner. Call us and discover the Professional Hearing Services difference! Same day appointments usually available.

Services we offer

Suzanne O'Connor, Au.D., Doctor of audiology as the owner/operator offers Audiology Assessment, hearing device consultation,hearing device verification testing, hearing aid repairs, tinnitus consultation/treatments, personal consultation with the owner/operator, cutting edge digital hearing technology, custom earmolds for musicians, in-ears or protection.Our experience, expertise and excellent service set us apart. We're the only Audigy Certified and award winning practice in the city.

Services we don't offer

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Reviews
5.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-7 of 7 reviews
Charles T.
Dec 2018
5.0
Ear Nose & Throat - Hearing Tests/Audiology
Yes, I recommend this pro
It is always a pleasure visiting Dr. O'Connor's office. She was ready for me at my appointment time and checked my ears and cleaned my hearing aids as she has done on a regular basis for several years. I highly recommend Dr. O'Connor to anyone who thinks they may need hearing aids.
Response from Professional Hearing Services Inc
"It's my pleasure to serve you. Thank you for this terrific review! "Hear" you next time! ~~~ [Member Information Removed]. O'Connor"

Charles T.
Dec 2017
5.0
Ear Nose & Throat - Hearing Tests/Audiology, Ear Nose & Throat - Hearing Aids
Yes, I recommend this pro
Excellent. My hearing aids did not stay in my ear as well as I would like so Dr. O'Connor sent them in to be remade. They now fit perfectly and I could not be more pleased with the results. Dr. O'Connor and Adrian are always a pleasure to work with and I always look forward to seeing them.
Response from Professional Hearing Services Inc
"Thank you!!! ESP- I was going to call you today to check in but it seems you're very pleased! I'll pass the complements on the Adrianne, our office manager. Have a Merry Christmas and enjoy time with your family!!! ---- [Member Information Removed]. O'Connor"

Charles T.
Oct 2017
5.0
Ear Nose & Throat - Hearing Tests/Audiology
Yes, I recommend this pro
Extremely well. i broke a part on my hearing aid less than a week before a five week trip. I took the hearing aid to Professional Hearing Services and they were able to get it repaired before my trip. They were extremely helpful, efficient and professional. I have relied on them for several years for my hearing aid needs and been very pleased with them.
Response from Professional Hearing Services Inc
"Thanks for sharing! We strive to provide exceptional service. I hope your trip was wonderful and can't wait to hear about it when you're in next! [Member Information Removed]. Suzanne O'Connor"

BARRY R.
Mar 2017
5.0
Ear Nose & Throat - Hearing Tests/Audiology
Yes, I recommend this pro
$5,500
Very well. Dr. O'Connor is very professional, knowledgeable, with the latest in technology.
Response from Professional Hearing Services Inc
"I appreciate your taking the time to write such a nice review, It's been my distinct pleasure helping you achieve your hearing goals.~~~ Suzanne O'Connor, Au.D."

Anne W.
Aug 2016
5.0
Ear Nose & Throat - Hearing Tests/Audiology
Yes, I recommend this pro
$50
If I could give Amanda an A++++ I would do it. She was professional, calm, and gentle but thorough. Amanda explained each step before she proceeded. She also showed me each instrument and told me what it was for. I had a lot of ear wax and was unable to hear much when I walked into the office. Shortly after Amanda started cleaning my ear I could hear and it got better and better as she went along. Amanda's manner helped me to relax and I felt very comfortable even though I had never had this kind of procedure before and didn't know what to expect. There was very little discomfort. I would return to Professional Hearing Services if I ever need any other of their services.
Response from Professional Hearing Services Inc
"Thanks so much for taking the time to write such a kind review about my practice. ---Dr.O'Connor PS You're not alone, Dr. Amanda Rosinko gets rave reviews. I'm happy to have her on our team."

Michael S.
Jun 2016
5.0
Ear Nose & Throat - Hearing Tests/Audiology, Ear Nose & Throat - Hearing Aids
Yes, I recommend this pro
$7,500
Scheduled an appointment with Dr. O'Connor after seeing her high ratings on Angie's List.   She recommended I bring my wife along for the exam, which turned out to be valuable for a major decision of this type.   I got a full hearing exam and a very specific confirmation of my full hearing spectrum, which confirmed what I suspected - that my hearing needed some extra help!   Dr. O'Connor is very personable and talked about my lifestyle, and goals for better hearing.   This was something I had not considered, I always thought you just went and got hearing aids, I had no idea there were so many options.  Those questions helped guide the type of hearing aids I selected.   She did ear impressions and we placed the order that same day.  I had my hearing aids in just a couple of weeks.  During the initial 90 days I had several appointments as I adjusted to wearing them (I chose the hidden in the canal type).   I adjusted well and could not be happier with the service and the devices.   They are expensive but I did choose the top of the line models and I am glad I did.  3 year supply of batteries was included as part of the price so now I will just go every 6 months for a checkup.  Very professional service and a great experience all around.  Should have done this years ago but I held out.  Highly recommended - thanks Dr. O'Connor!
Response from Professional Hearing Services Inc
"Thank you for taking the time to review me/us! It was/is my pleasure to assist you and am humbled with your kind review. I look forward to seeing you at your next appointment, or anytime you need our assistance; I look forward to our continued relationship."

Malcolm T.
Jun 2016
5.0
Ear Nose & Throat - Hearing Tests/Audiology
Yes, I recommend this pro
routine check up to clean and check hearing aid performance and visually check ear canal. As always I was seen fight on time. Unlike many doctors who clearly think their time is way more valuable than yours, I have never had to wait to see Dr O'Connor. She will see you at the time the appointment is set for.
she is professional, extremely competent, and best of all caring. She really does care about her patients.

Response from Professional Hearing Services Inc
"Thank you for noticing my "on-time" policy! I personally hate to wait for professionals, so made it our policy that our patients won't have to. PS Sorry to reply so late- this review just appeared and the hundreds of other reviews I had somehow disappeared just when I didn't renew my advertising. See you at your next visit!--- Dr. O'Connor"

Licensing

State Contractor License Requirements

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FAQ

Professional Hearing Services Inc is currently rated 5.0 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 4:00 PM

No, Professional Hearing Services Inc does not offer free project estimates.

No, Professional Hearing Services Inc does not offer eco-friendly accreditations.

No, Professional Hearing Services Inc does not offer a senior discount.

No, Professional Hearing Services Inc does not offer emergency services.

No, Professional Hearing Services Inc does not offer warranties.

Professional Hearing Services Inc offers the following services: Suzanne O'Connor, Au.D., Doctor of audiology as the owner/operator offers Audiology Assessment, hearing device consultation,hearing device verification testing, hearing aid repairs, tinnitus consultation/treatments, personal consultation with the owner/operator, cutting edge digital hearing technology, custom earmolds for musicians, in-ears or protection.Our experience, expertise and excellent service set us apart. We're the only Audigy Certified and award winning practice in the city.

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