PRM ARCHITECTURAL DESIGN AIA

This builder is also a licensed architect, and drew the plans for the entire renovation and addition. Due to revised property setbacks in Meridian Hills, we had to go through a long ( a few months) variance request process with the Town of Meridian Hills and the City of Indianapolis. Mr. Marks attended all meetings with me and assisted with information that expedited the approvals. His professionalism and architectural knowledge greatly reduced my stress and provided quality information to the decision makers for them to confidently approve the proposal in spite of the unique property setting. By the time the variance was approved it was winter, but he offered several solution options so we could begin the process. His crew literally worked "around" the weather, moving the project forward.

If you like detailed, quality work, this is the company! Mr. Marks literally looked at every board for wood quality and straightness. We observed him doing this many times when he would not have been aware of our attention. His crew was on time, on the job daily, courteous, and mirrored Mr. Marks great attention to detail. We loved working with his team. They were very professional and the work was performed meticulously. Artistic and pristine are other words that comes to mind. Their work is not about speed, it is about quality. They are in fact some of the most thorough workers I have ever seen.

This job required the full scope of building talent - foundation work, full exterior brick and stone masonry (fabulously done), framing, drywall, insulation, sub-floor, roofing, hardwood flooring, complex tile work, window installation, plumbing, furnace, electrical, gas, and sewer lines. It involved the installation of beautiful kitchen cabinets with lighting, and a 10 ft. island, with quartz countertops, crown molding throughout, a large shelved walk-in pantry, and a full complement of appliances installed.

I particularly liked the billing method PRM uses. Billing is every Thursday, with a detailed list of completed work. itemizing material and labor for each completed segment. This is based on the original itemized quote, and the consumer can track exactly where the project is in the completion cycle. There is always a cover sheet with a clear list of payments and percentage of completion compared to the original quote. This method creates a predictable plan of expense for the consumer and spreads the project cost out, rather then in the old traditional method used by most builders (1/3 prior to start, 1/3 in the middle, and 1/3 at the end). The PRM method allowed me to make changes (additions and deletions) easily with this billing method.

Setting expectations is also very critical in this type of process, and PRM does an excellent job, sometimes addressing hard choices. I always felt Mr. Marks was responsive and fair, even when I didn't always agree. He provided a professional opinion and allowed me to decided. But, he also stood firm at times when the outcome could create a future liability for him or me.

Mr. Marks knows his industry, is diplomatic and respectful of the client, mirroring their respect of him. I am so proud of my beautiful home and would highly recommend this company.