PMI Midwest

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PMI did an amazing job of finding renters for a property in Indianapolis (and at the price we were hoping to rent the property for!)! They utilize great software to keep us updated on the property as we live out of state and have been quick to respond and resolve any questions or concerns that we have had on the process. We are entirely new to the property management process and it has been a learning experience for both my husband and I, but Mark and Becky have made it a stress free process. If you are considering renting a home in Indianapolis I HIGHLY recommend contacting PMI to take care of all your property management needs!!

I turned to PMI after a very unsatisfactory experience with a previous property management company. PMI was very responsive from the start and went out of their way to help with the transition from my old company. PMI found a renter in short order, after the condo had been without a tenant for nearly a year. In addition to being very service minded, PMI uses an online portal for communications and to post all documents, statements, bills, etc. ? extremely convenient.

Mark is a broker as well as manager, so he is constantly suggesting property deals. And, when I do purchase them, he is the manager-of-record. PMI has an excellent staff, detailed monthly reports, and a well-oiled system for achieving great returns on my investment. Mark shops around for best prices, uses quality contractors when needed, and manages my checkbook like it's his own family's money. If you need commercial or residential property management, don't call anyone else. I am a real estate agent & have used so many vendors in the past (have even done it myself). There is no one better in Indy than PMI & Mark Jones' team!

Fantastic, enough said. Becky's response time and hands on with dealing with the situation could not have been better. I as put in an extremely difficult situation due to my precious rental property being foreclosed upon and the bank forcing me out. They response time was both prompt and fair. They made sure everything was very clear and understood throughout the process and met my somewhat difficut timeline in regards to me needing somewhere to go instantly. I truly could not be happier with my experience and would recommend anyone to PMI. Thank you so much for everything guys, and o ya, THEY ARE PET FRIENDLY!

Awesome experience. Top quality and ease throughout the contract period!!!

MidI set up the appointment online a week in advance. PMI Midwest was quick to respond to my inquiry and arrived at the appointment on time and prepared. I had a few repairs I wanted done and they had an estimator on site within an hour. Contract was signed that day and they had a sign in the yard immediately. They have a user friendly website that allows me to easily keep track of the progress of renting our property and all related documents.

Rebecca Von Holdt handled our property with such professionalism! She was extremelty responsive to all our inquiries. There was a mishap with the listing price, but she offered a solution and in the end it worked out. She currently handles everything between our renters and us with such quick turnaround. She even went above and beyond and took pictures for our insurance company. This is definitely worth the price and the little hassle we have dealt with in renting our first property.

Mark is simply amazing. He is a D/C (if you are into DISC testing). So he has that rare combination of being a driver personality (he just gets s*** done -- with intention), yet he is HIGH detail -- so reports are accurate and details are not missed!

My husband and I were having trouble selling our home but really wanted to move out of the area, so we took the plunge and decided to rent the house out. We were initially going to take this on ourselves, but upon doing some research through Angie's List, we found PMI Midwest and discovered that a property manager was not as expensive as we thought and was going to be our best bet. I had contacted another company, not on Angie's List, and they said they'd call right away, but never did. Mark Jones called within a couple of hours of me submitting an inquiry through their website. He was very informative, very knowledgeable, and overall impressed me. When we were ready, he sent an associate of his to our home to meet, take pictures, and sign the contract. Becky was very pleasant, extremely professional, and has been very responsive to any of my questions. PMI also has a wonderful Owner's Portal that makes it extremely easy to learn what's going on with the property. My husband actually found our renters and PMI was gracious enough to reduce the inital fee, as they had said they would when we first spoke with them. I look forward to working with them throughout the time we have the house for rent.

PMI did a nice job advertising and showing this property to potential renters. However, they sent me several applications from renters who were not qualified financially to rent this property (either they had inadequate income, no job verified, significant past-due debt, or their income couldn't be verified). With a few minutes of analysis, it was obvious these renters were not "quality renters", and shouldn't have even wasted time on them. In short, I felt that PMI wasn't really looking out for my interests, wanted to pressure me to rent to a poorly qualified renter and/or significantly reduce the target rent we had established at the beginning of the process. I had made it clear that I wanted a quality renter with no financially question-marks. They wanted me to rent to sub-standard renters.

PMI was able to get the property advertised and rented quickly to great tenants. They have renewed the lease for another year. PMI is quick to address any issues that have arisen also. I will continue to use them to manage my property and possibly more in the future. They provide a great peace of mind.

Good communication. Clear contract. Regular statements. Good accounting. No hassles.

What a WONDERFUL company! I really cannot stress this enough.I found PMI through Angie's list, and Mark and Becky have been fantastic through this whole leasing process..A month ago, I contacted them about leasing out my condo. I was starting early, so I knew it would be a little while before people started searching for places ready by June 1. One month later, my place has leased for 2 years, and for the full amount.They were in constant contact with me, and Becky obliged my wishes of knowing how the showings went each time.Overall: One month to rent it out, perhaps less time had I started closer to the ready date. I got $1075/month + a 2-year lease, and there is no doubt in my mind that PMI will do an outstanding job keeping things in check. Thank you so much!Truly a WONDERFUL company!

In February 2012, my family and I made the decision to relocate out of state. We looked at selling and leasing our Indianapaolis home and during our discovery process we felt that Mark at PMI Midwest had the best service & immediate solution for our needs. I found Mark / PMI on Angie's list. My wife and I have never leased a property before so this was new territory for us. We did consult two different traditional realtors and their motives were blantly self-serving. They caimed to offer Property Management services but immediately pushed us to put our home on the market "For Sale". Mark / PMI exclusively provide "Property Managmenet" services. Mark and I met initially and had a few follow-up phone conversations before partnering. He was informative and knowledgable but never pushy; within days of signing with Mark / PMI our home was online and being marketed "For Lease". Mark and Becky have been nothing short of fantastic. They are truly professional and communicate in timely manner. If I did not call him...Mark or Becky routinely emailed and called me. Roughly 60 days from signing w/ PMI we have successfully leased our home! If you have a property you want managed / leased I encourage you to do you "due diligence" and consult 3 or 4 licensed professionals...I have no doubt Mark/PMI will be best option!

I wasn't too happy. We had an appointment, the gentleman came out to our house and instead of calling us to tell us that he couldn't take us on as a client because we were too far from his Indianapolis office. It was a little upsetting because we were getting ready to move into our new home. I made the appointment and a week later he came out as opposed to telling me right then that if we are too far away we couldn't be clients. I could have made other appointments instead of waiting for him. I wasn't too happy with the way they handled it. They should have told me upfront they we were out of their jurisdiction and our property was too far from their office. Instead of making me think that they were going to come out and take me on as a client. He drove all the way out to house, knocked on the door and told us we were too far to use him. The end result was lousy. They should not have kept the appointment if they knew where we were located. I think their responsiveness was great, they got back to me right away and set up the appointment. He was a little late arriving.

Great.

Mr. Rob met us the next day and started the advertisement. The property was leased on 5th July 2011. He was very professional, kept us informed and covered all details. We are extremely impressed and never had better experience before.

Having been in the rental business for over 35 years, I feel that PMI did a great job of advising us from the first meeting to the rental of the house. They were prompt in meeting us the first time, explained their proceedures, fees, and expectations from owner to renter. I couldn't have done it any better. The screening of tenants is very important these days and that was a big plus to have someone else handeling everything. As the house was in very good condition, they had no trouble renting it quickly. Full deposits are required and were collected. The proceedures for reporting to us and handeling the monies is very professional and prompt.

Dos: - Personally interview the property managers - Allow them to see the premises and get an idea of what they're dealing with - Be honest about the rental property with them - Fnd out how many properties they manage and how much experience they have with your particular type of property - Find out if they have their own maintenance staff they call for emergencies in the night. PMI does and that was one of the big factors that made us decide to work with them. Don't: - Don't pay more than 10% per month for the fee. 10% is very standard and paying more is unnecessary.

Hired PMI to manage my commercial properties. Mark became completely aware of the building details (pluses and minuses). He reached out to all the tenants and build raport with them.They all love him & therefore, they tend to "call less" for small things. This is a huge benefit. PMI has managed the finding of new tenants (and evicting tenants) as well.