Max Video & Security, LLC logoApproved Pro
Approved Pro

Max Video & Security, LLC

About us

With 30 years of combined experience in the security, A/V and IT Field, Max Video & Security will provide you with the highest quality installation services available. We only employ experienced techs who all have a minimum of 10 years in the field. Our prices are reasonable, and if you do find a lower price, we will beat it by 10% guaranteed! We carry a full line of High Definition security cameras, audio visual equipment and network related equipment and services. Feel free to contact us. We are at your service.

Business highlights

Emergency services offered
15 years of experience

Services we offer

Audio/Visual Installation, Home Network Installation, Security Camera Installation

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.571 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
8%
3
4%
2
3%
1
1%
Showing 1-25 of 71 reviews
Mike T.
Jun 2023
1.0
$200,000
I see there are no reviews for a couple of years, I had a system installed two years ago and spent thousands of dollars on that system. Recently I had four of the eight cameras go offline call David for assistance, took him two weeks to call me back gave me some general information, and was going to have an installer call me back to walk me through reinstallation. After about three weeks call back again. Left a voicemail. No return phone call, call back again two weeks ago. Still no phone call. This guy does not care about his past customers. if you are looking for customer service after the installation, this is not the company I would use. If for some reason, he contacts me after this review I will follow up with another review.

David T.
Oct 2021
5.0
Yes, I recommend this pro
$125
They really know this stuff about security cameras

Jodi C.
Nov 2020
5.0
Yes, I recommend this pro
Very polite and knew how to do a very difficult job
Response from Max Video & Security, LLC

"Thank you so much for the opportunity, Jodi! It was really nice working with you - if you ever need anything - we're here!"


Ge A.
Sep 2020
5.0
Yes, I recommend this pro
$2,280
After carefully researching local companies and their products, I am so pleased that I selected Max Video & Security for our home security needs. This is a very professional group that sets the highest standard for quality and service in the Indianapolis area. David provided me with a broad understanding of the technology to help me find the right product for my needs. I selected Max Gold Package: Custom (Best) that provided me with the best NVR 8-channel camera system at a competitive price. Their technicians, Rex and Kenny, spent all the time necessary to assure a perfect installation. Sandy, their trainer, provided me with one on one personal training on every facet of the technology and how it works. No other company, in Indianapolis, goes to this length to satisfy their customer. They were also the only company to offer me a service warranty in addition to the product warranty. I am very satisfied with my decision and highly recommend Max Video and Security.

Maria L.
May 2020
5.0
Yes, I recommend this pro
Great company to work with! They were professional, helpful and flexible with our needs. Highly recommend them!

Nicholas B.
May 2020
4.0
Yes, I recommend this pro
Great communication and through with what the installation will cost

Alejandro S.
May 2020
2.5
(No comments provided)

Mike N.
Apr 2020
5.0
Yes, I recommend this pro
$2,100
quick service
Response from Max Video & Security, LLC

"Thank you for the kind feedback! We really appreciated the opportunity to create a custom solution for you; please keep in touch - and don't hesitate to reach out if we can assist in the future!"


Mike T.
Apr 2020
5.0
Yes, I recommend this pro
Very professional and knowledgeable of their products. Would highly recommend this company.
Response from Max Video & Security, LLC

"Thank you so much - it was a pleasure to help you with your project and we're also thankful for the opportunity to serve you. We're always here if you need anything!"


Dan S.
Feb 2020
3.0

Robert B.
Feb 2020
5.0
Yes, I recommend this pro
Max Video did a wonderful job installing our cameras. Very professional and clean installation.

Tina D.
Dec 2018
4.5
Yes, I recommend this pro
Prompt, courteous easy to set up appointments

Keith B.
Sep 2018
5.0
Yes, I recommend this pro
Showed up, executed completely, fair price

David N.
Aug 2018
4.0
Yes, I recommend this pro

Brandon M.
Aug 2018
5.0
Yes, I recommend this pro

John N.
Jul 2018
5.0
Yes, I recommend this pro
Resolved an ongoing problem efficiently. Very knowledgeable.

Marilyn T.
May 2018
5.0
Yes, I recommend this pro
$650
They had to reschedule and move other jobs to be able to fit us in but worked it out and showed up and completed work when they said they would. Feel like price was very fair and used quality materials. Also great advice about cameras placement to achieve good coverage.

John R. S.
May 2018
2.0
$2,600
Only interested in installation and not servicing their product. I had to hire another contractor to install an additional camera and tutor me on the system's operation. Max (Eric) promised me several times he would help but disappeared and I never heard back. Hire at your own risk...
Response from Max Video & Security, LLC

"We are sorry you were not happy with our service. John was complimentary on our camera installation on his custom home. He had his modem replaced at a later date and lost his network connection to the NVR. He told me I provided lousy service when he was frustrated over the apps failure to connect. We went back, free of charge, to fix ATT's issue and retrained the customer on the app and CMs interface. He did send me an email wanting us to add a camera, but we were not interested in going back due to derogatory comments he made about my company."


Don H.
Mar 2018
5.0
Yes, I recommend this pro
There Customer service quality materials and the price was all excellent! If anyone ask about there work I would definitely recommend them.

Tim M.
Feb 2018
4.0
Yes, I recommend this pro
$1,700
The quality of work was good and was started on time. The only issue I had was one of the higher def cameras was on back order and took a while to be installed. To minimize the inconvenience a lower def camera was installed in it's place until the other arrived.

Jim S.
Feb 2018
5.0
Yes, I recommend this pro
$800
Did a great job installing security cameras at a fair price. Did what we wanted, and didn't give us any of the excuses the Geek Squad did.

Kenneth R.
Dec 2017
4.0
Yes, I recommend this pro
Did the job well. Installed the camera system I purchased. Ran cable for 8 cameras. Only issue I had was when they laid conduit for detached garage, they didn't put the rocks, bricks and grass back properly.

Harry J H.
Dec 2017
5.0
Yes, I recommend this pro
Very knowledgeable and reasonable cost.

Gregory W.
Dec 2017
5.0
Yes, I recommend this pro
Max Video Systems exceeded our expectations in installing 2 cameras in our existing 6-camera home security system. They upgraded the system and fixed several flaws the original crew left behind. The crew is easy to work with, friendly, informative, and very polite. All in all, there's a difference between an investment and an expenditure. Having Max Video Systems out to install security camera is was definitely an investment.

John M.
Nov 2017
5.0
Yes, I recommend this pro
Very competent and good to work with.
Showing 1-25 of 71

Licensing

Licensed*

Trade License Number

EG13000796

Trade License Locale

FL

Trade License Expiration

08/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Max Video & Security, LLC is currently rated 4.5 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Max Video & Security, LLC accepts the following forms of payment: CreditCard
Yes, Max Video & Security, LLC offers free project estimates.
No, Max Video & Security, LLC does not offer eco-friendly accreditations.
No, Max Video & Security, LLC does not offer a senior discount.
Yes, Max Video & Security, LLC offers emergency services.
Yes, Max Video & Security, LLC offers warranties.

Contact Information

1421 S Holt Rd, Indianapolis, IN 46241

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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