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Mass Ave Animal Clinic

Founded 2012 • With Angi since August 2012

4.8

(93) Verified Reviews

Veterinarians

Description

Our goal is to give you the tools and knowledge needed to keep the bond with your pet strong for the lifetime of your four-legged friend. We know that you have many questions about how to be the best pet owners possible. At City Way Animal Clinics, we want to be your teachers and guides through this process by giving you the educational materials and advice you need to give your pets the best and healthiest lifestyle possible. The doctors at City Way Animal Clinics are highly trained and experienced professionals. They work side by side with some of the best and caring support staff in the industry to give you and your pets the best medical care. Compassion and concern for your pets' safety, comfort, and well-being are our top priorities. The entire team at City Way Animal Clinics - Mass Ave has a tremendous desire to meet the amazing people who call Downtown Indianapolis their home. We want to be your neighborhood veterinarians. We hope to become an integral part of this incredible community of people. If we can do anything for you or your pets, please do not hesitate to ask!...

Verified Reviews

A few reviews for this pro...
1.0

01/22/2021

I have never left a negative review for any business but I had such a I had a terrible experience having my dog neutered here that I hope my experience helps other people make a better decision about where to take their pets. I paid nearly $700 to have him neutered and I never once even spoke to the actual veterinarian-not before or after our visit or to check up since I filed a complaint 5 days a...

Description of Work
Dog Neutering

Category veterinarian

Service Provider Response

Thank you for your feedback, [Member Name Removed]. We're incredibly sorry your experience with us was not the best. We would like to learn more about your visit, so we can improve and provide training where our team may be lacking. Our Quality Care Director has tried reaching out to you, please give her a call back or e-mail her (nicki@citywayanimalclinics.com).
1.0

02/16/2018

***KURT PHILLIPS IS A BULLY and this location DOES NOT care about your pets, they only care about profits. Once you cannot pay for their expensive tests and treatments, now you are a BAD parent and can't appropriately take care of your pet ***** I have been taking Bella here for over 4 years. The location is inconvenient for me now but I liked the staff, they know me and they know Bella so I never...

Description of Work
Bella is a special needs, sickly dog. she was limping this time, and we had no idea why...

Category veterinarian

5.0

06/06/2017

They did a swab on her ear. They tested her ears. I dropped her off and picked her up. She was ready to go when it was time to pick her up. They gave me good directions on how to use the medicine. It's helping. I sure do wish that the prices were a little lower, I mean dang. I didn't even get to get everything I needed, that would have been well over $200.00. The wait was about fifteen minutes. I ...

Description of Work
Bella had an ear infection.

Category veterinarian

Service Provider Response

Thanks for your review! Hope your kiddos are doing well!
5.0

02/10/2017

Every person I've encountered here is extremely knowledgeable, kind, and very accommodating when I make last minute appointments or running in before they lock the door to buy food. I know Rowan feels at ease in any of the vets hands here. She's an extremely friendly dog, but timid in situations like this as many dogs are. They take their time and don't move forward with anything until she's warme...

Description of Work
I take my Vizsla Rowan here. I'm an Indy native, but when Rowan and I were moving home from the West Coast, I knew I was going to have to find a very specific vet for her, as she has severe allergies and can only eat food prescribed by a veterinarian. She eats Royal Canin HP, so when I searched their site for carriers, Mass Ave Animal Clinic came up. I looked further into their website and discovered Dr. Kurt has two Vizsla's too! No questions asked, I was definitely going here for all of Rowan's needs.

Category veterinarian

Service Provider Response

We love seeing [Member Identifying Information Removed]. [Member Information Removed] Phillips has a special place in his heart for all Vizslas. Let us know if we can ever be of any help to you or her in the future. She'[Member Information Removed] a sweetheart.
5.0

09/02/2016

Such a caring and responsive veterinary staff. Assessed my kitty for his urinary tract infection and gave him a shot which had him better in hours. Suggested a great food to prevent further infections and are great at following up to make sure your pet is responding well to treatment.

Description of Work
Cat urinary tract infection

Category veterinarian

Service Provider Response

Thanks for your review, and glad your kitty is feeling better!
5.0

06/23/2016

The visit was wonderful. The cats were as relaxed and comfortable, as could be expected at a vet visit, with receiving shots. The cats are 15 & 17 yrs old. The 17 yr old has some advanced age issues. Dr. Glore explained options, costs, and potential effectiveness of each. She was able to understand my feelings about what I was and was not interested in pursuing to attempt resolving issues. Doctors: Philips & Glore previously cared for the cats at their Carmel location; we have transferred our cats to thier new Mass Ave., Indy location. They are both great!!

Description of Work
Annual visit + necessary vaccines

Category veterinarian

5.0

06/20/2016

They just called me to let me know how she is doing. It was the actual VET that called me instead of a vet tech which is nice. She let me know I need to take her to a dermatologist to get the issue fixed for a long run. They're always just so nice and I love the staff.

Description of Work
I dropped off my dog Bella and we've been using them for around 3 years.

Category veterinarian

5.0

06/18/2016

Dr. Glore was great. She thoroughly explained what I needed to do in order to take care of my cat's healing process at home. She was very gentle and answered all the questions I had about my cat's needs. I would highly recommend her to anyone looking for a new vet in the downtown area. I have moved father from the area since I last visited, but would definitely use her again if I move back downtown.

Description of Work
They treated my cat for a skin infection and gave her vaccines

Category veterinarian

5.0

04/18/2016

Great veterinarians. Very caring and responsive.

Description of Work
Caring veterinarians

Category veterinarian

5.0

04/15/2016

Evaluated my cat for urinary issues. Was very caring and resolved his issues promptly. Staff is awesome with following up as well.

Description of Work
Excellent caring staff

Category veterinarian

    Services Offered

    Full service veterinary clinic: surgery, dentistry, radiology, pharmacy.

    Services Not Offered

    Boarding and Grooming.

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover, Financing Available, Check
    Senior Discount
    no
    Warranties
    No