LOWE'S

worked pretty quick on it and it turned out okay.. Overall they did a great job. The only thing that bothered me was the selection on the payment. When we had a problem, they came to check for it and I'm pretty pleased with their service.

We purchased over $30,000.00 of new custom Kraftmaid Kitchen Cabinets and the paint finish has been horrible. Kraftmaid sent a painter to paint the cabinets and all of those are scratching. We purchased the kitchen on 3/31/2018 and 9 months later we are still not finished and the cabinets are horrible, scratching, has saw dust imbedded in the door fronts that was sent from the factory, some edges don't have paint at all. I have attached a few of the photos to share.

They don't communicate well with their contractors.

They did a good job. They were on time, professional and they were very good about answering questions and keeping me informed. They came out to check it once it was finished and also completed the job on time. I would recommend them to others.

It went horribly. After two attempts to reschedule installation, we ultimately cancelled our order. The funny thing about it all was that after the order was cancelled, two days later their installers called to schedule. Incredible.

fine, I'd shop with them again.

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Excellent. Lowe's made it a quick smooth process. Contractor they hired to install roof did a great job.

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Lowes hired Merrifield builders for installation. 2 Mexican men did the work but barely spoke English. For some reason it took 2 days with nice weather. There were screws & pieces of gutter everywhere-including my driveway. Leaf cleaning in Nov,  I noticed the guards weren't installed the same-some inset some level with roof. The Lowes Sales Rep John, didn't return my calls but instead, sent me an email saying to wait for a call from the installers. A couple of days later the original installers came back. I had to climb the ladder & point to the problems they were pretending they didn't see.  I called John again to ask for some help on knowing which installation was right (inset/level) still no answer or call back. After standing outside in the rain with them & checking their work this was finally finished in about an hour. I have had many estimates from John & he's always been responsive until this problem came up. I used the middle man Lowes so I wouldn't have to deal with flirty contractors or have to double check their work. As a single woman, you get taken advantage of.  I will never choose another company that I can't communicate with-responsiveness or English.

.The Lowe's part went very well on picking out what we wanted and getting reasonable prices. The contractor tried to correct a plumbing problem without success which required a call to an outside plumber after the walls were back up. The plumber would have been needed in any case, but better testing by the contractor could have avoided the delay in finishing the project.

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It took them about a month for the cabinets to come in. We weren't ready for them to install the cabinets when they came in, but when we were ready, they sent a good installer.  Overall they did an excellent job.

Perfectly. They did exactly what they said they would, when they said they would. The new storm door works and looks great.

It was good.

They were great. They were timely. They came when they said they were going to come. I've used them for several things in several different places that I've lived and I have always been satisfied with their service. The technicians are good and quick and they bring what they need. They clean up after themselves. They do what they said they were going to do.

Everything was excellent and I didn’t have any problems with them.

The sales people were knowledgeable. They got the carpets in quickly. The installation went great.

This was supposed to be a 1 day installation, that turned into 2 weeks of trouble. 2 men showed up around the time they were supposed to be here, and started installing the first door. I could tell that they were having trouble because the old door is a very odd size. After they finished the first door, they came in and told me that they were starting to feel some rain drops and would not be able to start on the second door, and would have to reschedule. I agreed, but after they left, I went outside and found that there was not a cloud in the sky, and no rain whatsoever. I felt like they just did not feel like completing the job because the first door was such a pain. They called and rescheduled for the other door, and told me that they would be here between 2 and 4 pm. I gave them my husbands contact info, letting them know to call him when they were on the way because he was taking a half day from work and would be home around 1. No one called or ever showed up. We tried calling them all day, but the voicemail box was full. It was not until the next day that we were able to reach them. They stated that they had come at 12:45 that day. No note was left or call received. We scheduled a third appointment, and finally got the second door installed. When all was said and done, it looked very nice and the quality of the doors was great. Lowes did end up refunding us half of the installation fee because of all the trouble, which was very nice. Overall, Lowes was very helpful, but the company that installs for them was not very professional.