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About us
Serving Indiana for 15 years,I try to please every customer by performing work on their property as if it were my own.Reputation is everything and I consider myself as honest as they come,I have to earn a living with what I know best so I will not jeopardize my reputation.
Business highlights
Emergency services offered
26 years of experience
Services we offer
Masonry Contractor, Fireplace Repair, Chimney Repair, Tuckpointing, Mason Contractors
Services we don't offer
Anything non-masonry.
Amenities
Emergency Services
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- PayPal
- Financing Available
- Check
Reviews
4.023 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 17% | ||
| 4% | ||
| 0% | ||
| 17% |
Filter reviews by service
Showing 1-23 of 23 reviews
Homeowner
Jul 2010
Masonry Work
He did a perfect job. I wouldn?t hesitate to call him again. He has a large crew that can do things quickly, they cleaned up well, and I would highly recommend them.
JAN O.
Jul 2010
Masonry Work, Fireplace Service
There were a few scheduling errors at first, but, in the end, everything was just fine.
JAMES S.
Jun 2010
Foundation Repair, Concrete Repair
They do quality work at a reasonable price.
Bob S.
Apr 2010
Chimney Repair, Chimney Cap Service
So far, he has done an estimate and a follow-up to see where we stood on the job. Everything has been fine so far. I've been satisfied with the interaction so far.
Response from KB Masonry
"Thanks for the kind words. I still hope to earn your business when/if you decide to move forward with project."
GEORGE D.
Nov 2009
Masonry Work
Terrible. The guy was awful. The patio was lopsided, uneven and unusable. I had to have it torn out. I just wasted that money, I might as well have taken it out back and just burned it. I would never use them again. I would recommend to everybody: do not use these guys because they're awful.
Response from KB Masonry
"I do not understand the reason for such a negative response, I require a 50% deposit to cover any materials and to reserve scheduling. The other 50% is paid in draws or upon completion. If the work is so bad why did I get paid in full? I even helped the member move his furniture around after job was completed to help him out after he asked me. They were happy with the project. This job was done well over a year ago and there may be settling that has occurred. I was never notified of any unhappiness. Sand was left over for customer to sweep into joints to keep pavers tight after rain/snow packs the initial layer down. I offered to come back and sweep in for a service charge but he said he could take care of it. If there is ever a problem with a job I do follow up with a resolution to any problem with my work. I have too many customers to count that have been pleased with my work and will be more than happy to provide references. Please check out all of my reports before taking this members unkind words about me and my work to heart and affect your decision to hire me.I am not perfect but I do try to please every customer that I have the privilege working for. I have been doing this for 20 non stop years and know exactly what I am doing, so please call with confidence. Thank you."
ANN G.
Feb 2009
Chimney Repair
We check Angie's List, BBB, and actually spoke with other people he had done work for. Everything was good, paid him a deposit and scheduled an appointment. He did not come for weeks after we had paid half down. He had told us he would be doing most of the work, but it ended up that 7 or 8 different individuals did the work. He explained he had family and friends that needed the hours, but this is not what we were told. He was down on the ground most of the time, not seeing the work clearly. My husband had to get up on the roof to continually check their work, finding mistakes that needed to be repaired. We heard every excuse in the book while they were working through September. In September we ended up firing them and my husband had to finish the work, including purchasing the last of the materials.
Response from KB Masonry
"WHERE DO I START?THIS CUSTOMER IS ONE OF THE PICKIEST AND MOST DIFFICULT CUSTOMERS I HAVE EVER WORKED FOR IN MY 10 YEARS IN BUSINESS. I LIVE IN WEST INDY AND THEY LIVE EAST OF SHELBYVILLE. SEVERAL SAMPLES WERE BROUGHT OUT TO THEIR HOME ON TWO OCCASIONS FOR APPROVAL OF WHICH BRICK TO USE. THAT IS THE REASON FOR THE DELAY IN STARTING. THE ENTIRE PROJECT WAS COMPLETED EXCEPT FOR THE SPECIAL ORDER CAPS THAT I COULD NOT BUY BECAUSE THE DEPOSIT WAS FOR THE MATERIALS AND 1 WEEKS PAYROLL. WITH THREE CHIMNEYS 40' IN THE AIR AND 12 FEET FROM THE ROOF LINE IT TAKES TIME AND TIME IS MONEY THAT I NEEDED FOR PAYROLL. WHEN I ASKED FOR A DRAW TO COVER THE 3 CAPS AND 2 WEEKS PAYROLL I WAS INFORMED THEY HAD NOT RECEIVED MONEY FROM INSURANCE CO. THEREFORE HINDERING MY ABILITY TO FINISH BY PURCHASING CAPS AND HE FIRED ME FROM PUTTING ON 3 METAL CAPS WITH 18 SCREWS TOTAL AND KEPT ALMOST 25% OF MY 95% COMPLETED JOB. I GOT A CALL FROM THE ROOFER AND HE IS GOING THROUGH THE SAME THING WITH THIS CUSTOMER AS WELL THROUGH BBB. I HAVE PICTURES OF THE CHIMNEYS AND I AM PROUD OF THE FOUR GUYS' QUALITY THAT HELPED ME ON THIS PROJECT,I DID LAY BRICK ON THE CHIMNEYS AND SET THE 500 LB STONE CAPS WITH THE GUYS HELPING ME. I WAS EVEN ON THE ROOF WHEN THE HUSBAND ALMOST FELL OFF AND PUSHED OUT THE FRESH BRICK ON THE CHIMNEY BY CATCHING HIMSELF.I HAVE NOT BEEN ON HERE FOR A WHILE TO CHECK REPORTS BUT I WOULD LIKE TO SUBMIT AN "F" REPORT TO THIS CUSTOMER AND NEXT TIME TO PREVENT FINISHING YOUR OWN PROJECT HAVE ALL THE MONEY PROPOSED BEFORE ENGAGING."
Charles C.
Aug 2008
Masonry Work, Pavers and Hardscaping Service
The brick veneer was c grade. They did not know how to end a flemish bond wall and ended up with 1 inch joints, looks real bad. The patio pavers were set in mortar, and was an F grade. They had to rip up a third of the bricks. Where the rows of bricks joined in the middle, (they worked from each side to the middle) they had to cut a row of bricks so they would fit. Very poor planning, they had to tear it out (only upon my insistence) and re-space the rows properly. One area was to get a herringbone pattern, but when it was executed it was not straight and it veered to the right. At this point I had enough and sent Kenny on his way. I had to rip it out and I will redo it myself. The concrete patio was previously poured as a base for the bricks and was sloped for drainage. The slope was apparently not a consideration of Kenny's, as now water pools in several spots. I pointed out many bricks that were uneven and a hazard to people tripping on them and asked him to replace them but he never did. I will have to do that myself also. I had provided the materials for the job. I had masonry sand for the wall and for the patio grouting but had cement sand for the bedding mortar. Kenny used all the masonry sand for the bedding and then the coarse concrete sand for the grout. I don't know if he knows the difference. The grout looks very bad. When dealing with Kenny about these problems he commented he had been doing masonry for 20 some years. He may have, but only very poor masonry if my job is a reflection of the work he has done. I think Kenny and his crew could do a simple masonry job, but beyond a simple running bond wall with extruded common brick.... I will never use KWALLITY BRICK MASONRY again.
Response from KB Masonry
"WHAT HE DOESN'T SAY IN REPORT THAT I WAS LEADING INTO HIS ALREADY STARTED PROJECT THAT IN SOME AREAS WAS IMPROVISED AND HAD NO CHOICES(THE LARGE JOINTS). AS FAR AS THE MEETING IN THE MIDDLE AND NEEDING TO CUT IN THE CENTER. THAT WAS NOT ACCEPTABLE TO ME AND WAS COMING OUT ANYWAY. I WAS DEALING WITH AN OUT OF SQUARE PORTION OF THE PATIO AND I TOLD HIM THAT SO WE KEPT ONE SIDE EXTREMELY TIGHT AND THE OTHER SIDE A LITTLE ABOVE AVERAGE TO COMPENSATE TO ELIMINATE HAVING TO CUT BRICK TOWARD LEFT SIDE. I WAS PLEASED WITH THE FINAL PRODUCT AND WOULD GLADLY BRING FUTURE CUSTOMERS TO SHOW. HE DID NOT WANT TO PAY FOR THE WASH AND WAS GOING TO DO THAT HIMSELF. AS FAR AS THE FEW BRICKS LOWER THAN THE OTHERS THERE WAS ABOUT 1000 SQ FT AND IF I HAD SEEN THEM I WOULD HAVE FIXED THEM TO HIS SATISFACTION. HE IS A NICE MAN AND I AM SORRY HE FELT THIS WAY BUT I CAN ONLY DO WHAT THE MATERIALS LET ME DO. I WOULD NOT HAVE NAMED MY COMPANY THIS NAME IF I WASN'T CONFIDENT IN IT BEING JUST THAT AND I CAN PROVE IT ALL DAY LONG."
Glenn R.
Jul 2008
Masonry Work
They had good prices but most of the work was done poorly and they were not punctual. They did not show up on time for their appointment.
MARK B.
Apr 2008
Masonry Work, Chimney Repair
It was great!
Response from KB Masonry
"THIS MEMBER IS A PLEASURE TO WORK FOR AS A PROPERTY MANAGER.I HAVE DONE A FEW JOBS FOR HIM AND WAS DISAPPOINTED TO HEAR OF HIS MOVING TO CHICAGO.I WISH YOU ALL THE BEST AND THANKS AGAIN,I AM VERY GRATEFUL TO HAVE WORKED FOR YOU."
Emily M.
Oct 2007
Masonry Work
Kenny's response time was amazing, with both the initial estimate and completion of the job. His team completed with job in less than a day and it was less than a week from the time I first contacted him until the job was done. The workers were all polite and friendly. I would definitely use Kwallity Brick Masonry again in the future.
MOLLY D.
Oct 2007
Masonry Work
Kenny Begley's company, Kwallity Bricks Masonry, did some other work on a bathroom remodel under a contractor and we asked him for a proposal for the brick work on our garage and deck; he gave us a proposal right away and did the work later that week.
Response from KB Masonry
"THANK YOU FOR TAKING THE TIME TO GIVE ME A GREAT REPORT. I AM VERY APPRECIATIVE OF YOUR BUSINESS AND WOULD BE HAPPY TO HEAR FROM YOU IN THE FUTURE."
CORLIS B.
Sep 2007
Masonry Work, Basement Waterproofing
The company could receive A's across the board if they improved their responsiveness to their customers. Once a company makes a commitment to its customers, they must follow-up. The quality of the work is minimized if the responsiveness and punctuality does not meet the customers' expectations. If I could give an "F" for overall service, I would. I should not have to keep calling the company for them to complete the service they promised to me.
Response from KB Masonry
"THANK YOU FOR YOUR BUSINESS,I AM VERY SORRY THAT YOU FELT COMMUNICATION WAS A PROBLEM.I DO TRY TO RESPOND TO EVERY CUSTOMER AS IF THEY WERE MY ONLY CUSTOMER,I AM HAPPY TO HAVE DONE BUSINESS FOR YOU AND WOULD LOVE ANOTHER OPPORTUNITY TO INCREASE YOUR FAITH IN ME.THANK YOU FOR TAKING THE TIME TO GIVE REPORT."
Homeowner
Sep 2007
Masonry Work
The workers were very nice and communicated my options well. They gave good suggestions for future repairs. They even gave me an Angie's List discount. I would use them again.
Response from KB Masonry
"THANK YOU FOR THE REPORT. IT WAS A PLEASURE DOING BUSINESS WITH YOU AS WELL. PLEASE FEEL FREE TO CALL ME ANYTIME FOR ANY FURTHER SERVICE."
SAMANTHA H.
Aug 2007
Masonry Work, Chimney Repair
Kenny was great! He came over on his lunch break on Friday, gave us a quote in writing on the spot (unlike two other companies) and offered to do the work the next day. Since we needed to do the work in order to sell our home we appreciated the timely response. He and his crew showed up the next day as promised and did the work swiftly and efficiently and then cleaned up the debris. He matched the brick so that you only notice the new bricks if you know what you're looking for. He came to us as a referral from a friend, where he did the brick on their new room addition (an old house). It also looks fantastic. Kenny definitely knows what he's doing. I'm very pleased with the work, and very very pleased with his price.
Response from KB Masonry
"IT WAS A PLEASURE TO DO BUSINESS FOR YOU.THANK YOU FOR THE OPPORTUNITY AND THE TIME TO GIVE SUCH A NICE REPORT.HOPE TO DO BUSINESS AGAIN SOMETIME."
Violet H.
May 2007
Masonry Work, Chimney Repair
I would suggest that other members call him.
Response from KB Masonry
"THANK YOU FOR THE NICE COMMENTS AND YOUR TIME TO LEAVE THEM, IT IS VERY APPRECIATED. PLEASE DON'T HESITATE TO CALL ME IN THE FUTURE FOR ANY MASONRY,PRESSURE WASHING OR CONCRETE NEEDS."
PHIL J.
Nov 2006
Concrete Driveway Service
We paid him the first half of the total expense 5 weeks ago, since then he has come out one day to work, and even then they have just torn up our driveway. We have never been able to get a hold of him over the phone. Our driveway has been torn out, and there is a dumpster full of the old asphalt that has been there for a week. We are starting to worry that he is not coming back.
Response from KB Masonry
"WORK WAS COMPLETED IN AS TIMELY MANNER AS I POSSIBLY COULD AT THE TIME OF JOB. THE JOB WAS PROBABLY 1/2 THE BID OF OTHER CONTRACTORS FOR THE SAME AMOUNT OF WORK AND QUALITY OF MATERIALS. I DID TRY TO PLEASE BUT I WAS NOT SUCCESSFUL. OUR WORK IS TOTALLY WEATHER RELIANT,THUS MAKING IT HARD TO KEEP A TOTALLY ACCURATE SCHEDULE BUT AT THE SAME TIME I TRY TO PLEASE THE CUSTOMER THAT IS AHEAD TO AVOID TWO COMPLAINTS. I AM SORRY FOR ANY INCONVENIENCE I CAUSED."
JAN O.
Nov 2006
Masonry Work
Service was prompt, and additionally as a courtesy, Kenny also repaired some masonry cracks in a front flower box at no charge.
LINDA W.
Oct 2006
Chimney Repair
Looks a lot better than I thought it would.
Response from KB Masonry
"THANK YOU SO MUCH FOR YOUR BUSINESS IT WAS A PLEASURE."
John C.
Oct 2006
Masonry Work, Chimney Repair
It was very good and they showed up on time and were quick.
THOMAS V.
Sep 2006
Masonry Work
I would recommend them.
ALEC P.
Sep 2006
Masonry Work, Chimney Cap Service
Kenny Begley of Kwallity Brick Masonry promptly returned my call when I called to get an estimate. He showed up promptly at appointed time and did a thorough investigation of my chimneys. He followed up promptly with a complete written estimate. His estimate was right in line with 3 of 4 other estimates I received. He even followed up later to ask for the job. I did not hire this company because another estimate promised a little more work for the same money. However, judging by the professionalism I received from him I would feel comfortable hiring him in the future.
DANIEL R.
Jun 2006
Masonry Work, Chimney Repair + 3 more
This was a very positive experience. Kenny came the day I called him and went out of his way to come up after dinner from the south side to my north side home. He gave me the printed estimate on-the-spot and when I called back to schedule, he had the scaffold up that afternoon and the work was completed the next day. Kenny was great to work with and made this one project that was easy. Compared to other estimates, his price was very reasonable.
CATHERINE N.
Jun 2006
Masonry Work, Chimney Repair
His service was excellent!! I thought that they did exactly what they said they would do and while they were there, I realized I needed some minimal work done, and they did it for me with no questions! I thought his assessment of what needed to be done were right on! The bid was also excellent.
JULIE G.
Apr 2006
Masonry Work
Communication was minimal and not to my satisfaction. I didn't know what was going on until I called or they just showed up. One employee in particular, gave the women in my home an uneasy feeling. Other than that, we are very pleased with the work that was done.
Response from KB Masonry
"I AM SORRY COMMUNICATION WAS NOT TO YOUR SATISFACTION, BUT PLEASE UNDERSTAND I AM ONLY A ONE MAN OPERATION WHEN IT COMES TO DEALING WITH CUSTOMERS AND IT SOMETIMES IS DIFFICULT TO HANDLE BUT I DO TRY MY BEST TO COMMUNICATE WITH MY CUSTOMERS. I HAVE NO PARTNER OR SECRETARY(YET)TO HELP ME IN THAT ASPECT WHICH IS WHY MY FEES ARE LOWER THAN MOST. AND AS FOR THE WORKER THAT GAVE AN UNEASY FEELING I AM VERY SORRY AND SINCE YOUR PROLECT HE NO LONGER PROVIDES SERVICE FOR ME(I AM SURE IT WAS HIM)PLEASE CALL IF YOU EVER REQUIRE MY SERVICES ONCE AGAIN. THANK YOU FOR YOUR BUSINESS."
MARY R.
Oct 2005
Masonry Work
HAPPY WITH THE QUALITY OF THEIR WORK, BUT VERY UNHAPPY WITH RESPONSIVENESS AND PUNCTUALITY. FOR TWO WEEKS, KENNY TOLD US "WE'RE COMING THE NEXT DAY TO START ON YOUR JOB," AND THE NEXT DAY WOULD ARRIVE, BUT NO KENNY. I KNOW THAT THEY WERE TOTALLY OVER-EXTENDED, AND I THINK THE OWNER HAD THE GUYS RUNNING FROM JOB SITE TO JOB SITE, TRYING TO GET A LITTLE DONE ON EACH SITE EACH DAY TO KEEP HOMEOWNERS HAPPY, BUT NEVER REALLY ACCOMPLISHING ANYTHING MUCH ON ANY ONE JOB. THEY DID A VERY POOR JOB MANAGING OUR EXPECTATIONS. IF THEY HAD SIMPLY TOLD US THAT THEY WERE VERY OVER-BOOKED AND COULDN'T GET TO US FOR TWO WEEKS, WE WOULD HAVE BEEN DISAPPOINTED, BUT AT LEAST WE WOULD HAVE HAD REALISTIC EXPECTATIONS OF THE JOB PROGRESS. INSTEAD, THEY KEPT TELLING US THEY WERE COMING AND NOT KEEPING THEIR PROMISES. ULTIMATELY, THEY FINISHED THE JOB; WE'RE VERY HAPPY WITH THE WORK, OTHER THAN NOT DOING A GOOD JOB CLEANING UP. WE FINALLY CLEANED UP THE MORTAR OURSELVES.
Response from KB Masonry
"THIS IS THE FIRST ANGIE'S LIST REPORT I HAVE GOTTEN AND I WAS DISAPPOINTED TO SEE SUCH GRADES GIVEN. THERE HAVE BEEN A FEW TIMES WHERE I HAVE OVER EXTENDED, AND YOUR JOB MAY HAVE BEEN ONE OF THEM, BUT IT WAS NOT INTENTIONAL, I PUT ON MY BIDS WORK WILL START WITHIN 10 BUSINESS DAYS. SOMETIMES IT DOES NOT ALWAYS WORK OUT DUE TO VARIOUS THINGS SUCH AS WEATHER, MANPOWER SHORTAGE OR EVEN UNDERESTIMATING LENGTH OF TIME TO COMPLETE PRIOR PROJECTS. I DO APPRECIATE THE HONEST GRADE THEREFORE MAKING ME AWARE OF ISSUES I NEED TO WORK ON TO KEEP CUSTOMERS HAPPY. IF THERE IS EVER A NEED FOR MY SERVICES (TO YOU OR A FRIEND) I WOULD LIKE TO OFFER A DISCOUNT AS AN APOLOGY FOR YOUR DISSATISFACTION. I AM AS PROMPT AS POSSIBLE IN BIDDING AND PERFORMING THE WORK AND HOPEFULLY I CAN EARN A BETTER GRADE FROM YOU AND MANY MORE CUSTOMERS TO COME. THANK YOU FOR YOUR BUSINESS."
Licensing
Insured
State Contractor License Requirements
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FAQ
KB Masonry is currently rated 4.0 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: Closed
KB Masonry accepts the following forms of payment: PayPal, Financing Available, Check
No, KB Masonry does not offer free project estimates.
No, KB Masonry does not offer eco-friendly accreditations.
No, KB Masonry does not offer a senior discount.
Yes, KB Masonry offers emergency services.
Yes, KB Masonry offers warranties.
KB Masonry offers the following services: Masonry Contractor, Fireplace Repair, Chimney Repair, Tuckpointing, Mason Contractors
Anything non-masonry.