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Jacoby & Associates LLC

About us

For the creative mind and drive behind Jacoby & Associates, Greg Miller found a passionate approach to home renovation design based on his own experiences. In the late 1990’s he spent a lot of time renovating his various properties with the help of other contractors. Throughout the renovation process, he noticed two common types of contractors. The first type of contractor usually had great design ability, but lacked real world practicality. The second type tended to have excellent craftsmanship, however lacked in design creativity. Our clients expect innovative designs that best serve their everyday lives. Balancing creative and practical design with top notch craftsmanship allows Greg to consistently provide a high level of one-on-one service, and communication our clients expect. Greg understands that quality outweighs all, which is why he utilizes the talents of a tight knit group of craftsman. Only taking on a few projects at a time allows Jacoby & Associates to focus on the smallest details of a project. This approach allows us to promise that once your project is complete, the only thing you’ll be able to say is “I’m so glad we did this!”

Business highlights

Emergency services offered
25 years of experience

Services we offer

Premier & Upscale Remodeling

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.838 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
0%
2
3%
1
3%
Showing 1-25 of 38 reviews
Chris M.
Jul 2017
5.0
Yes, I recommend this pro
$90,000
I would use them again.

Diane G.
Nov 2015
4.0
Yes, I recommend this pro
$4,000
unknown

Carole E.
Nov 2015
5.0
Yes, I recommend this pro
$3,000
Dan and Jon removed our existing Corian countertops (in one piece with no breaks!!) and installed granite countertops and backsplash.  Professional, polite, clean...what more could we hope for.  Very pleased with the final product and would definitely contact Greg again for any future work done in our home.

Rachel L.
Oct 2015
5.0
Yes, I recommend this pro
$35,000
We could not be more pleased with the outcome of the renovation. We live in a home built in 1927, and the laundry room was located in the basement. With small children we wanted to make the laundry more accessible. Originally we wanted to just put a stackable in the linen closet. Greg, the owner, had the idea of turning the unused lofted space into a laundry room. It was an amazing idea and such a good use of a dead space.
At the same time, we updated two bedrooms on the second floor and reallocated the closet space between the two bedrooms. We had previous closets patched up, had the walls skim coated, replaced the plaster ceilings with dry wall, and added can lights and ceiling fans. Both bedrooms turned out beautiful!
The team at Jacoby and Associates did great work. Things took a little longer than planned, but we did add extra projects for them to do. All of the workers were very friendly and easy to be around, as we did live through this renovation! We have previously used Jacoby and Associates and would absolutely use them again! Our house finally feels like home!

Julie K.
Oct 2015
5.0
Yes, I recommend this pro
$25,000
Entire process from estimate to contract to completion was very well managed and orchestrated.  Every member of their team was professional, highly responsive and extremely courteous.  Attention to detail was a priority for them.  Quality of work was outstanding.  We are very pleased with the end result and would not hesitate to recommend them.

Beth L.
Oct 2015
4.0
Yes, I recommend this pro
$45,000
Overall the project was a success and I am very happy with the end result. The quality of the work is excellent as is the end product. The bathroom is a full bath which is much bigger than I expected. This was my first remodeling experience and I would recommend that folks think a couple weeks out of where the project is. This will help when the time for selecting tile cabinets etc arrives, you have time to look at options. I found once I started doing this the project was more enjoyable. Greg is amendable to suggestions and changes as things come up. One great example was a table that I wanted installed and mounted. He worked to come up with drawings and suggestions how to achieve the look I wanted. Moreover, there are so many decisions to make in projects like this. When asked, Greg was willing to narrow the choices. This was very true when I was picking paint colors. Who knew there were so many beiges! Greg gave me two options to select from. This certainly helps with the decision fatigue and Greg could make more of these options for his clients. The only downside to the project was the timeline. The project was estimated to take 8 weeks and ultimately it took over 12 weeks. This was due to some redesign work in particular with the floor and bar that could have been avoided if discussed at the beginning of the project. Again I am extremely happy with the end product. I am looking forward to spending time in my new basement! Thanks Greg, James and Steve.

GREG D.
Oct 2015
5.0
Yes, I recommend this pro
$64,000
We used Jacoby last year for our master bath remodel and were extremely satisfied.  Greg Miller met with us to talk about the new kitchen design.  He submitted an initial plan which we made several modifications to meet our needs.  To assist, we created an Ideabook on houzz.com of cabinets, designs, colors, etc. that we liked.  Greg used this to make suggestions as we picked out material.  We also used the Ideabook to help design a beverage center that we love! 
The entire project took longer than expected but it was due to delays in receiving our new range.  We suggest ordering your appliances as soon as possible so they are in your garage when it is time to install. 
Greg guided us through the hardwood floor selection.  We were particular on the color since it would be throughout the first floor.  He showed us pictures of another remodel and brought samples for us to see.  The color was perfect and looks beautiful! 
The key to a successful redesign is communication.  We had some issues come up but Greg was always there to make things right.  During the project, we added several items to the original contract (i.e., can lights into the family room).  He gave us a fair quote for the additional work being done. 
We have lived in our home 22 years.  Now when we walk into the house, we can't believe it belongs to us!  We would recommend Jacoby and will use them again for other remodel needs that arise.


Ron M.
Sep 2015
5.0
Yes, I recommend this pro
$40,000

We hired Jacoby and Associates to remodel our Master Bathroom.  Work began in June with the gutting of the space.  All workmen were skilled in their various jobs throughout the remodeling process.  They cleaned up every day and hauled away the trash.  The owner, Greg Miller, spent a considerable amount of time with us at showrooms helping us select the granite, travertine and accent tiles.  We are very pleased with the final result and would hire this firm again if we had other remodeling jobs in our home.



Erin L.
Mar 2015
5.0
Yes, I recommend this pro
$175
unknown

Thomas S.
Feb 2015
5.0
Yes, I recommend this pro
$40,000

Greg Miller was great to work with.  I had another quote from a firm that was $10,000 higher for the same type of work, but Greg had more creative ideas and used higher quality materials (custom cabinets and natural stone flooring for example).


Our project in the master bath was a total gut down to the studs/drywall and the hall bath was just countertops, sinks, faucets, mirrors and lighting.


He answered all of our questions and was very fair with any changes we requested along the way.  His workers were neat, hard working, polite and dependable.


The tile work using natural stone was outstanding!



Erin L.
Feb 2015
5.0
Yes, I recommend this pro
unknown

Rachel L.
Feb 2015
5.0
Yes, I recommend this pro
$120,000
Our renovations are still under way, but we could not be more pleased with the work so far. We live in Meridian Kessler in a home built in 1927, so having our renovations represent that era was very important to us. Greg was very much on the same page, and guided us in tile, cabinetry, and fixture selections that would have been used at that time. Everyone who has seen our bathroom renovations immediately comments that the bathrooms, although modernized, are a beautiful representation of the era!
The floors were sanded and stained beautifully! When we bought the house, the floors had been well cared for but they were blonde pine and there were several pet stains throughout the house. We had them stained darker, somewhere between a coffee brown and an espresso brown. They look rich and luxurious, and you can no longer see the pet stains. 
Our ceilings were plaster, as are most homes built at that time. At several points throughout the house, the plaster was cracked and sagging. Greg and his team replaced the ceilings in the living room , upstairs hallway, master suite, and nursery. They replaced the plaster with dry wall, added insulation, added can lighting, and ceiling fans in the bedrooms. They look amazing. We had a small seam in the living room ceiling. I brought it to Greg's attention and he had it fixed the next day. 
The painters were very thorough and patient, as I did switch colors in a few rooms and had not picked all of my colors when they started. They did make a mistake in painting the guest room, but fixed it at their own expense. They did a beautiful job skim coating the walls and ceilings. Our walls were extremely textured, and they recommended the skim coating as a less expensive alternative to knocking out the plaster and dry walling everything. We could not be happier that we did it!
This review would not be complete without mentioning James and Steve. They oversaw the project from start to finish. They have been so helpful and professional. We were always checking in and asking a million questions. They never seemed aggravated and were always willing to offer an opinion or recommendation.
I would definitely recommend Jacoby & Associates, and we would absolutely use them again.



Edward W.
Jan 2015
1.0
$44,000
unknown
Response from Jacoby & Associates LLC
"We believe any successful collaboration needs a foundation of communication and attentiveness. Hundreds of past clients can attest to those premises being present throughout their projects, providing them with satisfaction in the results as well as the process. Now being recognized as an Angie’s List Super Service Award recipient for the third straight year is a resounding testament to that communication and attentiveness from those clients. For this project, drawings were provided and discussed, including floorplan and elevations. As with all of our projects, a detailed Scope of Work was provided, discussed line by line, and signed by the client. When critical decisions or details came about, options were provided and discussed as they should be. As with any truly unique, custom renovation, obstacles and decisions arise. In this case, anything varying from the original plan was deemed a seemingly catastrophic failure on our part rather than an opportunity to improve upon the original plan and/or make a better choice as things unfolded. Unfortunately, our collaborative attempts only resulted in an abundance of disdain and conjecture. We want nothing other than satisfaction for our clients and we made multiple attempts to provide some measure of that here. Those attempts were vigorously met with a preference to bypass satisfaction and, rather, hold onto contempt. It pains us to know we were the source of such intense emotions. We sincerely hope that you can take solace in enjoying what you described as a beautiful finished product with expert, quality craftsmanship."

Ann H.
Dec 2014
2.0
$75,000
unknown
Response from Jacoby & Associates LLC
"We approach every project with every client with a spirit of collaboration and service. Our dozens of reviews as well as hundreds of satisfied clients will attest to that. As we do with all of our clients, we presented our proposal via a highly detailed scope of work document that clearly outlined what we would be doing and it was reviewed line by line. However, as with most any custom project, options and decisions arose throughout, either specific to the initial plan or as new possibilities unfolded on an already challenging project. When we presented the options and possibilities, they were typically met with an adversarial and accusatory tone rather than a more productive collaborative spirit. Finding a common ground on these various items became quite difficult. In the end, despite the need for some out-of-the-box thinking and creativity on some challenges out of our control, we are quite proud of the project - the kitchen and dining area turned out beautifully. I truly feel that had the clients allowed themselves to see that we were on their side in achieving this, they would have felt much differently about the process that lead to this wonderful end result."

GREG D.
Oct 2014
5.0
Yes, I recommend this pro
$30,000
We met Greg Miller at the Home Show and was impressed with his attention to detail.  After making an appointment, Greg was on time and very professional.  He took pictures and sketched out the room.  We talked about things we wanted to do.  He had a plan and quote within three weeks.  We did have another company provide a quote but went with Greg because of his design and detail, as well as his price.  The hardest part for us was picking out the tile, but Greg provided excellent guidance based on our budget.  We had some delays and the project took longer than expected but Greg always kept us informed.  The wait was worth it because the bathroom is gorgeous!  We have a 20-year old Ryland home and the old master bath included stock cabinets, a small shower and a large garden tub.  We now have a beautiful bathroom with a walk-in shower, drying area, travertine tile and custom cabinets.  We would highly recommend Jacoby & Associates and will be working with Greg on a plan for our kitchen soon.

GREG D.
Oct 2014
5.0
Yes, I recommend this pro
$2,100
We wanted to upgrade our counter tops with the remodel and looked at several  pieces of travertine.  We chose one stone and we weren't quite sure if it was what we wanted.  Greg called and said a new piece had arrived and thought it would look good with our tile and cabinets.  It was beautiful!  It was about $400.00 more than our budget but well worth the cost.  We are extremely happy with the look and quality of the stone.

Allen R.
Oct 2014
5.0
Yes, I recommend this pro
$1,500
We had not been considering granite counter tops when we remodeled two bathrooms this year.  That was prior to meeting Greg Miller, principal in Jacoby & Associates and Jacoby Custom Tops as part of the work he was doing here at our house.  It was a very pleasant surprise when Greg was able to show us that granite remnants were a cost-effective solution to the counter top search.

We had a particular timing issue with cabinet installation (not from Jacoby) and then to get a top cut, polished, and installed in time to complete tile and finish work by July 18th.  Dan Schindley, Greg's granite specalist, created a template on July 10th as the cabinets were being installed, called a couple of times over the next two days to discuss options and considerations, and then came back on July 14th to install the final top.

We couldn't be happier with the work done by Dan and by Jacoby Custom Tops. We would definitely use Jacoby Custom Tops again.

Allen R.
Oct 2014
5.0
Yes, I recommend this pro
$35,000
I would have Greg Miller of Jacoby & Associates and his team to do repairs or remodeling again with no qualms.  I can give him my highest recommendation.  Greg and his team are very professional and gets the job done on time, within budget, and will do their best to give you a quality remodel or new construction.
Greg has experience with physical adaption for those that have special needs so he was able to make recommendations on how we could put in for now and the future in these bathrooms.  He designed in bars in the tub and shower as well as suggesting that we use comfort height commodes.   He also designed in a granite-topped seat in the master bath shower that we are so grateful to have.  Greg also was able to supply granite con
 
We had some special needs on this remodel as we had a surgery date and both baths needed to be done before that date. Greg and his team made the date in spite of some structural issues in one wall due to a problem that had been there since the house was built.
 
I met with Greg in early 2014 to discuss this work.  Greg provided a highly detailed proposal, timelime, and statement of work that were very understandable, and very reasonable.  Greg was willing to not only do the work but to allow us to use his discounts at the various suppliers (plumbing, lighting, tile, etc.) as well as use any materials that we purchased outside of the statement of work and then back out any purchases we made out of the total costs.
 
Greg's team has electricians, plumbers, carpenters, and one of the best tile setters I've ever seen.  Greg and Traci did the design on the tile in both baths that will not go out of style.
 
Now to the work that was done. The house was built in 1965 and the bathrooms had not been touched since then. One had tile falling off and the other needed a serious update.
Greg's team put down plastic runners and drop cloths to minimize dust, dirt, and debris in the rest of the house. The debris was taken off each day and the construction site was cleaned to minimize any migration during the evening. It was necessary to remove plaster on the walls and ceiling. Plaster in this house is 1" to 2.5" thick with wire or tubing reinforcement so it wasn't easy but Greg's team, Steve and James, did the necessary demolition in short order.  This bathroom had a dropped ceiling and a wall that had to be removed that was replaced with a half-wall with a glass divider, making this bathroom seem so very much larger.
Once Steve & James completed the build-out of the master bath, Greg & Traci came in to do the tile pattern & design. One of the problems that had to be handled was the threshold for the shower needed to be lowered to make it easier to get over after knee surgery.  Once this bath was completed, the work started on the hall bath.
The hall bath had it's own set of challenges with plaster that had to be removed, wiring to be done, and two sinks that were taken out and replaced with a single sink. All fixtures and cabinetry were removed, the demolition completed, and then prepped for tile to be installed. Greg's team was able to correct a problem that had been there since the house was built but hidden under the plaster with a minimum of delay so we were able complete this on the Friday before my wife had knee replacement the following Tuesday.
Updates to the bathrooms:
Granite counter tops
Under mount sinks
14" wall tub
Upgraded tub and shower fixtures with both fixed and handheld showers
Comfort height stools

Because of the pride of workmanship of Greg's team, we were able to correct problems that they identified as demolition progressed. We had other problems that we had no idea were there. We had leaking stool seals, and sewer lines that were corroding out that had Steve and James not spotted, could have been serious issues. In order to not delay the work on the bathrooms, we had another contractor come in and handle the plumbing issues as it could have delayed the work a couple of weeks. It was a pleasure to watch Steve & James work along with the other contractors in a very amiable and cooperative manner.
Again, I would use Jacoby & Associates again for any work I need here in the future.


Delia B.
Oct 2014
5.0
Yes, I recommend this pro
$14,500
I received three quotes for my kitchen remodel and ultimately decided to hire Greg Miller (owner of Jacoby and Associates). Throughout the entire process, Greg consistently contacted me to let me know who would be working at my house the next day and what time they would be there. His workers always showed up on time, ready to work.
Greg was also very conscientious about making sure I was pleased with the work that had been performed. When I expressed concerns with some of the tile installation, Greg sent the owner of the tile installaton company out to look at it and correct it to my satisfaction. Basically any time I had a question or concern about anything, Greg either answered it or sent someone to make sure I was completely satisfied. The sink I purchase was not a traditional sink, so there was some difficulty installing it. When the sink hadn't gotten finished being installed on a Friday, Greg sent two men to my house on Saturday morning to finish installing my sink so I wouldn't go the weekend without a kitchen sink.  
Greg also owns a granite fabrication company. The granite fabricator (Dan) was also very conscientious about what I was wanting and contacted me several times to make sure I happy with everything before he started cutting and installing the granite. After being installed, the black seam color didn't go as well as he thought it would on the brown/black granite, so he purchase a color that would look better and came back out to my house and redid it.
Overall, Greg is very detail oriented, communicative, and easy to work with. I would definitely hire him again.

Delia B.
Oct 2014
5.0
Yes, I recommend this pro
$3,700

Greg Miller remodeled my kitchen and in doing so, installed granite on my countertops and island. Greg called me to verify which granite I wanted and had me pick out the specific slabs I wanted. There was an area on the slabs that was a different coloring that I wanted to try to avoid if possible. The granite fabricator (Dan) was very conscientious about this and contacted me several times to make sure I happy with everything before he started cutting and installing the granite. After being installed, the black seam color didn't go as well as he thought it would on the brown/black granite, so he purchased a color that would look better and came back out to my house and redid it. Both Greg and Dan were very easy to work with and I would hire them again in the future.

MIKE W.
Oct 2014
5.0
Yes, I recommend this pro
$8,700
I was very pleased with the work that was completed.  I was in the process of getting my house ready to put on the market and Greg worked with me on finding granite that would be neutral in color so it would appeal to buyers.  The stone he recommended was perfect.  The install was tricky since my kitchen has many angles.  Greg's crew did a great job.  When Greg came out, he measured my cabinets and looked at everything else that would come into play during the installation.  He checked the trim work around my current countertops.  He commented on the two pillars that I have on my countertops and how his crew would take them down, paint them and replace them.  He talked about sanding and painting the area where my tile would be removed since I wasn't going to be replacing it.  He looked at the wood trim in the bathroom that was getting a granite countertop and said his crew would cut trim pieces to fit where the old pieces were and then paint them.  We talked about the corner shelf I have in my kitchen.  When he left, I knew he was the person I could trust to do a good job.  

Greg stopped by several times to check things out.  He wants to make sure that you are happy with each step of the installation. I would highly recommend using Jacoby & Associates.

BETH M.
Mar 2014
5.0
Yes, I recommend this pro
$35,000
We weren't completely sure what we wanted, though we knew we needed an update. We chose Jacoby and Greg based on Angie's List recommendations.  First, Greg was tremendously flexible with his time, willing to meet with us during the evenings and on Saturday to accommodate our schedules. 
Second, he and his colleagues were very professional in their approach; listening to what we liked and did not like in bathrooms and working with us to design just what we needed. 
The work was quick and Greg's craftsmen/women were fabulous. We liked working with each and every one of them and highly recommend Jacoby for any bath or kitchen remodeling job.

JEFFREY K.
Nov 2013
5.0
Yes, I recommend this pro
$200,000
Jacoby comprehensively handled a complete the gutting and renovation of a 5500 square foot Meridian Kessler home with 6BR and 4.5BR.  Greg Miller was involved in design of the bathrooms and kitchen as well as the mastermind behind the entirety of the renovation from demolition to finish.  He provided great ideas but was always receptive to our feedback.  The enormity of the work completed by Greg and his team could not be overstated.  The price of the total work was extremely fair, we had received estimates pricing the work at 3 times as much!  We have enjoyed our home now for 3 years and have no problems with the work that was completed.  Absolutely would use Greg and Jacoby for future work but doubt we'll need it anytime soon.  Greg's workers were honest, respectful people that we felt complete comfort giving access to our home, even when we were not there.

Phil R.
Nov 2013
5.0
Yes, I recommend this pro
$100,000
Greg and his team were always professional, asking for our opinions, and providing their own insight to give us the best options for our projects.  We had constant interaction, and they were very flexible in accommodating our requests.  Our kitchen and bathroom look great.  We plan to use Jacoby to remodel our guest bathroom upstairs next spring.

Kevin D.
Oct 2013
5.0
Yes, I recommend this pro
$20,000
We were impressed with Greg's design, and that's what made up our minds when deciding on a contractor.  The original bathroom was very sterile in appearance with a lot of empty space and a complete lack of storage.  Greg's design included detailed drawings that showed us exactly what the remodeled space would look like.  We knew we were paying top dollar for the custom cabinets, but had another bathroom in the home that had undergone a high quality remodel by the previous owners.   The high-end finishes were important to us and we also wanted to respect the cottage style features of the our home.
Greg was very professional throughout the entire process and answered my phone calls and texts promptly.  There were a couple bumps on the road along the way, but he corrected these issues immediately.  This included the granite company mistakenly placing a sink in the piece of the granite meant for the hutch opposite the vanity.  The very next day, that piece of granite was removed and replaced with the correct "sinkless" piece.  We also had a problem with the bottom cabinet of the hutch when the construction worker thought the kick plate for the HVAC vent should be cut out on the side of the cabinet rather than the front near the floor.  I was willing to discuss a cosmetic fix for the damaged cabinet, but Greg insisted that total replacement was the only way to go.   So 2 weeks later a brand new cabinet appeared.
Greg allowed me to purchase some of the items for the bathroom on my own such as the light fixtures and towel bars.  He respected my decorating style, but gave great advice when I was deciding between one light fixture or another.
The project took longer than we thought it would (about 8 weeks, start to finish), but we were able to use the bathroom while the last finishing touches were completed.  I had emailed Greg several photos of what I envisioned the remodeled bathroom would look like and when it was finished, I was happy to see how perfectly the bathroom matched what I had pictured in my mind.  The additional storage we now have is amazing, and the quality of the cabinets and other finishes has made us very happy that we decided to take on this big project. 
Showing 1-25 of 38

Licensing

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FAQ

Jacoby & Associates LLC is currently rated 4.8 overall out of 5.

Yes, Jacoby & Associates LLC offers free project estimates.

No, Jacoby & Associates LLC does not offer eco-friendly accreditations.

No, Jacoby & Associates LLC does not offer a senior discount.

Yes, Jacoby & Associates LLC offers emergency services.

No, Jacoby & Associates LLC does not offer warranties.