Began a Kitchen Remodel Project thru Angie on June 03 2023. We spent the next two weeks forming an initial plan of what we thought we wanted in our Remodel. We investigated what Remodeling entails, the Options, Costs, Time Lines, and what to look for and expect from a Contractor. We reviewed a number of Angie suggested Contractors in our area, checking them out both on Angie and the BBB, narrowing it down to a few. The next step was contacting those Contractors to request quotes. 20230616 We recvd the first response from Reggie at Insta Pro Construction just an hour or two after we requested their quote and made the first appt to meet at our house later that same day to hear/see our Kitchen Remodel thoughts. Jorge was a young guy who had worked in the remodeling field for a while with another company but Insta Pro Construction was his and just starting up. He took pictures and measurements and said we would have their quote in a few days. We reviewed Insta Pros Quote, closely, comparing it to other contractors. Quotes are never apples to apples identical as each Contractor is giving you their design with their estimates of good/better/best materials. We asked questions, often for more detailed estimates. Insta Pro answered our questions, explaining the pros/cons of various options, the grades of Countertops, Luxury Vinyl Plank vs Wood vs ... flooring, etc. We paid the 25% Down Payment on July 1, The main steps before demolition can start are choosing/receiving Kitchen Cabinetry and Flooring. We could shop/buy anywhere, but Insta Pro recommended a few places for Cabinetry, Flooring, and Countertops. The designers 3D layouts/mockups were extremely helpful to us. One should expect delays and in our case, some Cabinets were backordered. Reggie followed up and applied pressure where she could. When material started arriving, Insta Pro inspected it all, ensuring quality. We spent two months shopping for appliances, sending Reggie links to what we had purchased, ensuring everything would fit. Our goal was to be able to cook in our new Kitchen for Thanksgiving. Demolition started Oct 9th, after installing plastic dust barriers. The Insta Pro crew moved the Refrigerator and misc stuff to an unaffected room. As we had a plumber and electrician on hand, we added a few things. Jorge was able to absorb some of it, but the Quote did get adjusted upwards a few times and I willingly wrote new checks to cover the adjusted Down Payments. The crew were all Hispanic speakers and my Wife is from Mexico so they all joked together and most of the crew spoke English quite well so we never had any problem. The Plumber, Electrician, Carpenter/Drywaller, and Bricklayer are craftsmen and nearly everyone else have multiple skills. Our Front Porch Slab had settled along with the Bay Window that sits on it. Insta Pro removed the bricks and Bay Windows so they would not break when we had another company jack up the slab. The Bricklayer had a devil of a time finding modern bricks that would match the colors/textures/dimensions of our 40 year old bricks, but he did a wonderful job replacing the Bay Window bricks and bricking up the old small Kitchen Sink Window. Insta Pro fine tuned the leveling of the Bay Window subfloor with a self leveling liquid. Once construction started, it seemed like something was completed daily. They ensured the Cabinets were level in preparation for the large Quartz Island/Counter Tops. Insta Pro modified a tall Cabinet so our large Double Oven would fit correctly. There were some long days as our Thanksgiving Deadline approached, but everything we needed/wanted was completed as promised. We knew we were not Insta Pros only Customer/Project, but Reggie and Jorge and the entire Crew communicated and treated us like we were. Great people and we tipped them well for giving us a wonderful experience.