HBONLY SERVES HOMEBUYERS ONLY

"[member name removed] and his wife provide a rare example of a DELAYED case of "buyer's remorse" -- a common response to a decision to buy a(ny) property impulsively........ This interpretation is supported by the fact that within a few days of having abandoned the agreement for the purchase of this home, they had purchased another quite unlike the one referred to in this complaint....... The terms and conditions of the abandoned agreement were eminently fair -- if anything, they were favorable to the [member name removed]......... In fact, the property sold, at virtually the same price, less than a week after the [member name removed] "walked away from it"......... Their decision to uniterally withdraw came as a complete surprise to me and was inconsistent with all preceding events........... Although I did have multiple occasions to question and object to the listing agent's actions, which consisted largely of inaction and unresponsiveness, [member name removed] characterization of those occasions is grossly exaggerated........... In fact, the [member name removed] were enabled to abandon their agreement without any penalty -- and without any legal or reasonable cause -- as a direct result of the astonishing incompetence of that listing agent in responding to a reasonable request with a Mutual Release signed by the seller............ [member name removed] seems quite sincere in his complaint and in his version of events, but is simply mistaken in some respects.................... His reference to "finding a real estate lawyer who could advise us" is a surprise to me, since I was and am not aware of anything about which there was a need for consultation at that late date in the process.............. At the end ofv the day, [member name removed] and I are very unlikely to achieve any common understanding of what led to his/their decision to walk away from what I considered thenn, and consider now, to be an excellent "deal" enabled by a seller who was very strongly motivated........... As for the listing agent who issued the problematic Mutual Release -- he proved to be the most spectacularly incompetent practitioner I have encountered in over 30 years of dealing with real estate licensees; that's saying a lot!!! ........... Although I regret the occasion for this response to [member name removed]complaint**, I take comfort in the fact that the vast majority of my clients are very enthusiastic about and appreciative of my performance as their advocate........** A similar complaint by [member name removed], made to the Consumer Protection Division of the State of Indiana Office of the Attorney General, was found to be without merit ......... Two others (one to the local REALTOR association, one to the National Association of Exclusive Buyer Agents) were promised by [member name removed] but apparently not filed .......... s/ Guy Pahud dba HBOnly Serves Home Buyers Only hbonly.com / [email protected]"

"THE REPORTING MEMBER IS A MEDICAL DOCTOR AND AS SUCH CAN BE ASSUMED TO BE INTELLIGENT. HIS LACK OF AWARENESS THAT I WOULD HAVE AN OPPORTUNITY TO RESPOND ACCOUNTS FOR HIS DECISION TO TRASH ME WITH A PACK OF LIES BLENDED WITH SEVERE DISTORTIONS OF THE FACTS. I SPOKE WITH HIM ONCE OR TWICE PRIOR TO OUR LUNCH MEETING. SINCE IT WAS CLEAR AT THAT MEETING THAT WE WERE NOT “CONNECTING”, I LIMITED MY FOLLOW UP TO ONE INNOCUOUS EMAIL, WHICH WAS IGNORED. THE NEXT TIME I SAW OR HEARD HIS NAME WAS SEVERAL WEEKS LATER, WHEN I RECEIVED A COPY OF AN EMAIL TO HIM FROM “MY” LENDER. I SENT HIM AN (NUMBER ONE) EMAIL ASKING “WHAT CAN I DO TO BE OF ASSISTANCE TO YOU?” HIS REPLY, WHICH WAS QUITE FRIENDLY AND CORDIAL, DISCLOSED THAT “I CHOSE TO WORK WITH ANOTHER REALTOR. WE WILL NOTIFY DAWN [MY LENDER] OF THAT DECISION SHORTLY.” THE BIG PROBLEM WITH THAT IS THAT (ALTHOUGH HE ADAMANTLY DENIES IT) HE KNEW VERY WELL (PER DAWN) THAT THE VERY SPECIAL TERMS AND DISCOUNTS SHE OFFERS ARE AVAILABLE ONLY TO CLIENTS REPRESENTED BY ME AND OTHER MEMBERS OF THE NAEBA (NATIONAL ASSOCIATION OF EXCLUSIVE BUYER AGENTS). TO EXACERBATE THAT PROBLEM, HE HAD ASKED DAWN TO “BEND” THE RULES SHE OPERATES UNDER TO ACCOMMODATE HIS DESIRE TO BASE HIS LOAN ON ANTICIPATED INCOME FROM A JOB HE HADN’T STARTED YET (HIS MEDICAL FELLOWSHIP). DAWN EXPRESSED TO ME HER SEVERE DISPLEASURE AT HIS ATTEMPT TO MISREPRESENT HIMSELF AS MY CLIENT IN SEARCH OF SPECIAL TREATMENT. IN SUPPORT OF HER POSITION, I FORWARDED HER EMAILED THOUGHTS TO HIM VERBATIM. HE RESPONDED WITH AN INDIGNANT (HAND IN THE COOKIE JAR) DIATRIBE THAT IS BEST APPRECIATED BY COMPARING IT WITH HIS EARLIER, ALMOST FLOWERY COMMENTS. I RESPONDED TO HIM BY (NUMBER TWO) EMAIL WITH (WHAT I ASSUMED TO BE) THE LAST WORD(S), WHICH WERE, WHILE POLITE, DISTINCTLY CRITICAL AND NOT AT ALL FRIENDLY -- BUT HAD NOTHING WHATSOEVER TO DO WITH HIS DECISION TO WORK WITH ANOTHER AGENT, A CHOICE OF WHICH I HAD BEEN AWARE FOR WEEKS. ”DOCTOR DISS”’S COMMENTS ABOVE PROCEEDED FROM HIS ASSUMPTION THAT HE WOULD HAVE THE LAST WORD – AND FROM A REGRETTABLE LACK OF REGARD FOR TRUTHFULNESS AND ETHICAL BEHAVIOR. IT IS NOTEWORTHY THAT HE DID NOT SEE FIT TO SUBMIT A REPORT OF ANY KIND ON THE SERVICES OF THE AGENT HE DID CHOOSE TO WORK WITH – A PERSON I KNOW TO BE EXTREMELY CAPABLE. S/ GUY PAHUD DBA HBONLY. COMPLETE DOCUMENTATION AVAILABLE ON REQUEST."