
Harvey Bros. Restoration
About us
Elevate your home care experience with Harvey Bros. Restoration With over two decades of experience, Our wide-ranging services include general contracting, repairs, maintenance, remodeling, and damage restoration. Whether it's water or mold remediation, trust us to handle every aspect of your home with skill and commitment.
Business highlights
Services we offer
& more Water, Awnings, Fencing, Fire, Gutters, Roofing, Siding, Storm Damage Restoration, Windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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83% | ||
8% | ||
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8% |
"Dear [Member Name Removed], I hope this message finds you well. We’ve received your complaint regarding the Luxury Vinyl Plank (LVP) flooring and want to provide a response after our internal investigation. We completed the project as agreed, including the LVP flooring installation. During our final inspection, we did not observe any epoxy residue or damage. Our team takes pride in delivering high-quality workmanship and ensuring that our projects meet the highest standards. After receiving your complaint, we conducted an internal investigation and arranged an additional inspection. Based on our findings, we are confident that the epoxy issue on the LVP flooring was not caused by our team. It seems likely that window contractors, who are not affiliated with us, may have inadvertently tracked epoxy onto the flooring the day after we completed the installation. You mentioned having video proof of this occurrence. While we have requested this evidence several times, we have yet to receive it. We kindly ask that you provide the video proof as soon as possible. As previously communicated, we agreed to provide paint touch-ups as a gesture of goodwill. We are ready to proceed with these touch-ups at your earliest convenience. Lastly, we remind you of the unpaid invoice for the additional work you requested, including painting the ceiling, baseboards, doors, and trim. Please settle this invoice promptly. We value your business and are committed to resolving any issues in a fair and professional manner."
"Hello Dr. [Member Name Removed] We informed you that the shower doors that you had purchased from Home Depot had a scratch on it. You granted us permission to go ahead and install them anyway, so our team did. You then informed us a couple days later Home Depot will allow a return on the shower doors that were already installed. We then quoted you for the removal and delivery of the already installed shower doors to Home Depot, and to pickup the new doors, deliver them, and install them. The original quote for the shower door installation did not cover these extra steps. Also, we would like to mention that the PEX pipe that was used in your two showers is an acceptable material for domestic water piping in Indiana building codes, including the International Plumbing Code, International Residential Code, Uniform Plumbing Code, and the National Standard Plumbing Code. We would be happy to resolve any issues you may have with the installation. We assumed you were happy with the installation since you are subscribed to our customer satisfaction email list and that it has been 6 months since the installation. - Patricia Simon, Customer Service"
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Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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