GRASS BUSTERS

I am almost leery of reporting this review, in lieu of Mr Bowron's prior response to another Angie's List member. However, we feel strongly- considering the disaster we are now facing in the front yard- of alerting other people to his service. When we moved into the home late in 2009, we discovered the lawn had not been cared for very well and there were especially a lot of weeds. During the spring when the dandelions 'bloom', the backyard was bright yellow because of so many weeds! So, the 2010 season needed to first and foremost be the year to just get the weeds under control. Unfortunately, 2011 will be the year we will need to repair the damage done in 2010. Two- thirds of the front yard grass has been damaged so badly from over-fertilization, or some type of chemical exposure, that we are now getting quotes for either new top-soil and extensive re-seeding, or laying down sod- and this is going to be expensive. Several other lawncare and landscaping experts have suggested the lawn and even the soil was damaged and destroyed by chemicals. Since we never did any treatment to the lawn ourselves (due to neither of us have the time to take care of the yard- that's why we hire someone)- and the only company who did any chemical treatment last year was Mr. Bowron's service. Last season, due to overall "disenchantment" with him and how he was cutting our yard (because our neighbors also complained to us about him and his employees- and they complained more than once about something they did while they were here) - we had decided this year we were not going to hire his company again. Now, since the snow has melted and we discover the problem we are facing with the front, it has been reinforced that we made the right decision last year. Of course, we cannot say with 100% certainty that the front yard destruction was 'caused' by Grass Busters- except that is what we are being told by other lawn and grass professionals. We have decided moving forward in 2011, we will hire only earth-friendly or organic lawncare and fertilization companies, due to our experience with chemical over-exposure.

I just wanted to let you know that I had a very big problem on my lunch hour with "Grass Busters Lawn & Landscape, LLC". I noted, when I let my dogs out, that none of the workers were on my side of her yard. While servicing my neighbor's yard a man from the compnay crossed over the property line with me and my dogs in my backyard. This would not have been an issue except that one of my dogs is blind and was frozen in place shaking because of the leaf blower that he was using. I had to take my dogs in without them being able to use the bathroom before I had to go back to work. I wrote a note that requested that they not do that, and explained the reason. At the end of the note I said, "I do not expect to have to address this issue again." The man that I believe to be the Owner, Mike Bowron, came to my side door which is blocked from the view of most of the street. Told me not to let my dogs out while they were working if they are "too scared to crap" because that isn't his fault. He then told me,"that I shouldn't have addressed the issue in the first place". I tried to shut my door because I was very upset that not only was he on my property a second time without my permission, but he was berating me. He put his hand on my door and pushed it back open. I said, " Don't you dare." I had to use two hands to shut the door against his pushing. I am apalled and shaken, and do not wish anyone else this experience. I plan to call the police if I ever see him on my property again. updated 12/15/2010: Please feel free to read this company's response. This man was actually mowing the front yard while all of this was happening, which is why I wrote a note and put it on his windshield. I was on my cell phone with my mother, and I was not yelling at her when this man came to my side door. He did not come to my front door, where there is storm door and we would have been in full sight of all the neighbors. I did have to tell my dog to be quiet three times as he is protective with unknown people at our side door. He did have to pararphase because the note was shoved back at me many times until I finally took it, not grabbed. I did not say they couldn't crap. This was his assumption. He was standing on my doorstep, and I went to shut my door, not slam. This is the point, as previously stated, that he pushed it back open on me. My fiance and I have lived in and paid for our house for almost 4 years. I find it sad that his only frame of reference for women is Bridezillas. He is correct that we are not his client, but we were only once when we first bought the home. We were not satisfied with the work, and therefore did not continue service. Thank you for taking the time to hear my concerns, as I hope he might actually for the next dissatisfied party he encounters. 7/17/2012: I find his response an entertaining work of fiction (see other reviews).  My neighbor, his client, is his mother, whom I have given rides to church.

They have been very professional in terms of responding to phone calls. They actually send us a bill so we don't have to pay them every time they come out. It is convenient. Every time I would love them to do something additional, they just go ahead and take care of it right away. The above cost is per visit.

MIKE COMES EVERY WEEK, IS VERY NICE. THE ONE THING I APPRECIATE IS HE WILL COME AND IF THE LAWN DOESN'T NEED CUT -- HE LEAVES A NOTE SAYING HE WAS HERE BUT DIDN'T MOW. RATHER THAN CUTTING THE GRASS WHETHER IT NEEDS IT OR NOT -- AND BILLING US -- HE ONLY MOWS WHEN NEEDED.

MIKE'S WORK GRADUALLY WORSENED OVER THE YEARS. HE JUST WAS NOT RESPONSIVE TO MY REQUESTS. HE SEEMED TO WANT TO DO NOTHING OTHER THAN A QUICK MOW. HE DID NOT CLEANUP CLIPPINGS WELL AND BLAMED ME FOR THE CONDITION OF THE LAWN.