Garage Doors of Indianapolis

Founded 1979 • With Angi since April 1996

Cost is determined by the job. No travel charges. No additional service charges. Extra charge for after hours service. See BBB for additional phone numbers. May contact through e-mail. Additional DBAs - Garage and Entry Doors of Indianapolis, Garage Doors of Fishers, Garage Doors of Greenwood, Windows & Doors, Gutter Flo. Additional email - afterhours@doorstoday.com. Award winning. Additional phone numbers - (317) 956-1424, (317) 241-5636, (317) 396-5437, (317) 396-5803, (317) 773-2556, (317) 803-9038, (317) 808-1820, (317) 848-0945, (317) 872-1272, (317) 876-9135, (317) 882-3900, (317) 882-3910 & (317) 898-0909.

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(1349) Verified Reviews

Ratings Distribution

5

1059

4

117

3

45

2

48

1

79

Rating Details

Price
4.6
Professionalism
4.7
Punctuality
4.7
Quality
4.7
Responsiveness
4.7

Read reviews by category

garage doors (1234)gutter repair (87)door installation (37)insulation (10)window replacement (9)electrician (7)general contractors (7)siding companies (1)
Showing 1-25 of 1349 reviews
Shirley G.
3.0
05/05/2023
Happy, not happy! We had a garage door and opener installed. The worker was very nice and knew what he was doing...however, he had to shut off power to the opener to swap them out. In doing so, he needed to get in the breaker box, he did his work and they left. A few days later, we realize that our garage fridge and deep freeze were turned off. Then realized that it was because the breaker was turned off. Apparently, the worker forgot to turn that one back on. We are now out hundreds of dollars of food, and we all know how expensive groceries are these days. And the COO's response was "well my guy says he didn't touch the breaker box", and then proceeded to say "what do you want me to do about it". I mean we understand things happen...but come on, what kind of customer service is that?? 1) He DID get in our breaker box, 2) The response was VERY unprofessional. They did give us $100 off our garage, but that doesn't even compare to our expense to restock our groceries.

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Review for Garage Doors of Indianapolis - 5041 W 96TH St, Indianapolis, IN - 40122172
Description of Work
New Garage door
Category
garage doors
Cost
$2,199
don K.
2.0
12/27/2022
My garage door had broken a hinge, and although this was a minor issue that I could have fixed myself, I felt it best to call in a professional to ascertain the cause of the hinge failure. The technician arrived on time and was very pleasant and seemed to be very knowledgeable. He pointed out potential causes for the hinge failure and gave me three options for repair. The first of which was a complete overhaul/rebuild with cables, center bearing, 2 end bearing plates, torsion drums (if needed) 10 silent 13 ball rollers at the cost of $599, the 2nd option was to replace end brings with plates for torsion shaft, torsion Spring Shaft @ $239. The 3rd was to replace the broken hinge at the cost of $109. To be fair, he felt the complete overhaul would be the best solution and advised that the "long bar" would eventually fail due to support that had started to cut into the bar. Yet had no idea when this would occur and that the rail was causing the door to slowly shift to one side. At that time, I choose to go with the $109 fix. Unfortunately, this only lasted FOUR days. Now comes the reason for my low review... I called the owner (who was very friendly and curious while trying to get the business). I told him of the problem and asked if he'd be willing to apply ANY of the $109 payment to the full overhaul. To which he responded, "No, I can't do that... it is a different issue. you chose to go with the cheapest fix, and I can't give you any credit " the new repair would be at full price. While I understand that his service tech would need to make a 2nd call to my home, I would have thought in the interest of goodwill, and he at least provided me partial credit for the full overhaul. Especially since the "cheap fix" only last four days. All that said, I would assume/hoped had I chosen to go with the most expensive option, my garage door problem would be behind me. Yet now I need to spend more money.
Description of Work
Fix broken hinge and alignment of door
Category
garage doors
Cost
$109
Charlyn S.
5.0
09/26/2022
The service was fine. They're great.
Description of Work
Garage door installation.
Category
garage doors
Hire Again?
Yes
JOHN E.
1.0
09/13/2022
We had issues with our sensor eyes and have been for over a week. Garage Doors of Indianapolis came out on 3 seperate occasions regarding the issue and on the 3rd trip started replacing hardware. They failed to mention that the sensors they were charging were $195. When researched online they only cost $40. When i called into the location and spoke with a manager she said too bad that is what they charge. No remorse nothing from the company. I will never use them again
Description of Work
Sensor Eye Issue
Category
garage doors
Cost
$129
PAUL E.
5.0
05/10/2022
It went very well from beginning to end. I called Garage Doors of Indianapolis, they listened to my problem and asked when I would like them to work on the door. I told them today if possible. They said a technician will call me to set up a time today. 10 minutes later Bart was calling. Gave me a quote and took my address. Said he would be there in 15 minutes to make the repair! 15 minutes! He arrived on time, looked at the door, gave me a quote, and made the repair. Bart was well mannered, explained what needed to be done and demonstrated the door repair when he was finished. He provided me with an e-invoice, when I paid. All done within an hour and reasonably priced. Great job Garage Doors of Indianapolis!
Description of Work
Replace garage door spring
Category
garage doors
Cost
$357
Hire Again?
Yes
Greg P.
3.0
02/15/2022
The service was fine but $250/spring seemed a bit excessive. Needed it done so went ahead with it but will shop around next time
Description of Work
garage door repair
Category
garage doors
Cost
$665
molly L.
3.0
12/20/2021
they did get the spring fixed.. It ended up costing me $504.00 which is the most i have ever paid. I have used them multiple times. would shop around before having them come out again.
Description of Work
they replaced two springs. only had one broken
Category
contractors, garage doors
Cost
$504
MELISSA V.
2.0
09/27/2021
Pricey! Called GDI for repair of a garage door. They charged $129 for the service call, plus the cost of the service. In my case, they advised I needed a need gear and sprocket for $199. The part is under $20 on Amazon and took the technician about 20 minutes to install. Total charge nearly $300 (after $50 service call coupon on their website)! Next time, I'll do it myself. The service charge alone is ridiculous. I've always used GDI and the technician was fine, but I won't use them again.
Description of Work
Garage Door Repair
Category
garage doors
Cost
$300
BETTY G.
5.0
05/01/2021
I was very impressed with Garage Doors. From the initial call to set up service to the service technician, everything was courteous, professional and the price was reasonable. I left at 7am for an appointment, could not get back into my garage at 11 and by 2:30 pm the same day the door was fixed. The technician took one look at the door and immediately realized what was needed and was at my home less than one hour. He also checked the overall health of the door and confirmed that it was in good shape and I should be fine going forward. It was a great relief, other providers either wanted an overtime premium charge for coming on a Saturday or they could not be able to come until Monday. I highly recommend!
Description of Work
Garage Door not Opening
Category
contractors, garage doors
Cost
$275
Hire Again?
Yes
DIANNE B R.
5.0
02/01/2021
Very professional and explain what need to be done. In and out.
Description of Work
Repair home and rentals
Category
garage doors
Hire Again?
Yes
James M.
5.0
12/14/2020
Called on a Friday afternoon and got service about 8 pm that evening. Technician was efficient and did a good job.
Description of Work
Spring replacement
Category
garage doors
Cost
$420
Hire Again?
Yes
Jennifer M.
5.0
12/11/2020
I was given a 4PM - 8PM window for my service. Justin, the technician called a little after 3 PM to offer an earlier service. He was courteous and extremely efficient. The cost was reasonable. Justin spoke of the 90 day warranty as he closed-out the ticket. That was reassuring for me. I will highly recommend Garage Doors of Indianapolis to my friends and family.
Description of Work
Torsion spring adjustment
Category
contractors, garage doors
Cost
$99
Hire Again?
Yes
BRIAN J.
5.0
12/06/2020
We had a 25+ year old garage door opener that would only close if you applied continuous pressure to the open/close switch (infrared eyes didn't work). The bottom seal of the garage door was in terrible shape as well. The tech installed a new garage door opener, and replaced the bottom door seal and retainer. The new garage door is whisper quiet (belt drive) and can be open/closed with a phone app. The open/close switch has a motion detector to automatically turn on its light. Open/close switch also displays time and temperature.

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Review for Garage Doors of Indianapolis - 5041 W 96TH St, Indianapolis, IN - 39067879Review for Garage Doors of Indianapolis - 5041 W 96TH St, Indianapolis, IN - 39067879
Description of Work
Replaced garage door opener and garage door maintenance
Category
garage doors
Cost
$1,265
Hire Again?
Yes
Edwin H.
5.0
11/23/2020
The technician showed up on time. He reviewed my options for repairing or replacing the 22-year old motor. Heh didn't have a replacement on the truck but he came back first thing the next morning and installed the new system. He also cleaned up after himself and carted away all of the packaging. The price was exactly as quoted. I've never used anyone but Garage Doors of Indianapolis and I have never been disappointed!
Description of Work
Replacement of Garage Door Opener
Category
contractors, garage doors
Cost
$599
Hire Again?
Yes
Kelly V.
5.0
11/02/2020
I wasn't sure it was the spring at first (1st time it has happened) and they very quickly identified why it wasn't opening. The spring was replaced very quickly (the whole visit was less than 1 hour). The original estimate of when a technician could come out was late at night (8-10pm) but they were able to come out early/mid afternoon. They communicated that very clearly and it was great. Overall wonderful service with a really great technician.
Description of Work
The spring on my garage door broke and it needed to be repaired
Category
garage doors
Cost
$300
Hire Again?
Yes
david G.
5.0
10/23/2020
It went really well. The salesman that came out first to give me an estimate was good. The installer was good, he was quick, cleaned up, and was friendly. He was awesome I would recommend them.
Description of Work
"I had my double door for the garage completed replaced. "
Category
garage doors
Hire Again?
Yes
Jennifer C.
1.0
03/17/2020
When the technician arrived for the tune-up, he said the cables needed to be replaced. He replaced the cables and we assumed that we would be billed for the $59 Tune-Up special + $100 for the cable repair. Instead, they turned this into a Service Call for $129 + $100 repair and gave us $30 off. We are not sure how a tune-up turns into a service call but the company would not remove the additional $40 off of our invoice. So what we expected to be a $59 bill turned into a $206 bill. Garage Doors of Indianapolis is not a fair business to their customers! Find someone else to repair your garage door!!
Description of Work
Garage Door Tune-Up
Category
garage doors
Cost
$206
JEFFREY B.
5.0
05/21/2019
Excellent! The service technician's name was Matt. He did a great job explaining what he was doing, and provided great advice. Garage doors had Matt here less than 4-hours after I called for service. Great experience!
Description of Work
Tune-Up / Spring Tensioning
Category
garage doors
Hire Again?
Yes

Service Provider Response

We are very happy to hear you were provided great customer service! Matt is one of the best! Thank you for your business!!
Mary E S.
1.0
03/21/2019
I had used them prior, and the 2 previous times, neither time did they fix the problem. Then they never returned my 3rd call nor did they show up for the appointment the operator told me.
Description of Work
(CTT) Garage Door Opener - Repair or Adjust
Category
garage doors
Hire Again?
Yes

Service Provider Response

My apologizes, I just investigated this complaint and I believe it was not our company. We take pride in our customer service and would like to try to help you with your repair. Thank you, Garage Doors of Indianapolis
Matthew G.
5.0
03/08/2019
After determining that replacing my garage door would be more effective than repairing my old one, the door was ordered and the installers arrived when promised and went to work. After about an hour, they were done and my door looks great! They cleaned up all the debris and removed my old door and I'm enjoying my new insulated and secure garage door.
Description of Work
Garage Door Replaced
Category
garage doors
Cost
$1,000
Hire Again?
Yes

Service Provider Response

We appreciate your compliment! Thank you for your business!
Tim D.
2.0
02/17/2019
Garage Doors of Indianapolis — I chose 3 companies through Angie’s List website to contact me because I had a broken opener. Within 4 hours of my request 2 companies contacted me. The 3rd company Garage Doors of Indianapolis has yet to contact me and it’s already been 2 weeks since my original request. I’m glad they are doing so well they can ignore a serious potential customer. Doesn’t much matter now since Affordable Garage Doors of Indianapolis did the job. I would recommend them without a doubt.
Description of Work
Garage Door Opener Replacement
Category
garage doors
Tammy S.
5.0
12/27/2018
He was efficient, showed us what was wrong, fixed it and showed us the best maintenance practices.
Description of Work
Our garage door broke. He replaced the spring, all the rollers, greased all the parts, tightened the chain on the opener and straightened the track.
Category
garage doors
Cost
$253
Hire Again?
Yes
Ed P.
2.0
12/21/2018
The gentleman that came to give us our quote was very professional, but when we tried to call him back to order the door and have it installed, he never returned our call (gave him a week to respond). We called the main office as well and they said that we had to call that guy and to try him again, that we was probably just busy. We did try to call him again and again there was no reply (we even confirmed with the office that the number we had was indeed correct). The only reason I don't give them an "F" is it forced us to use another service provider that came back with a better deal and that company was very responsive. Very grateful that we didn't use Garage Doors.
Description of Work
need new garage door
Category
garage doors
Jo D.
4.0
12/12/2018
Garage door would not open and I had been planning on replacing it because it was old and rusted out. The salesman was able to get the door up so I could get my car out which was greatly appreciated. We worked out the order and scheduled the installation date. The only reason they received a "B" is because it was three weeks before they could get to me for installation. The installation and everything went fine and I am very happy with my new door.
Description of Work
Garage Door Replacement
Category
garage doors, doors
Hire Again?
Yes
Bob T.
5.0
11/15/2018
The employee who came was very good. He had great personal skills and did an excellent job.
Description of Work
Garage door spring replacement
Category
garage doors
Cost
$400
Hire Again?
Yes

Phone

Address

5041 W 96TH St

Indianapolis, IN 46268

Sunday
8:00 AM - 12:00 PM
Monday
6:00 AM - 11:00 PM
Tuesday
6:00 AM - 11:00 PM
Wednesday
6:00 AM - 11:00 PM
Thursday
6:00 AM - 11:00 PM
Friday
6:00 AM - 11:00 PM
Saturday
8:00 AM - 6:00 PM

Website

www.doorstoday.com

Other Information

Services offered

Garage Door Services

Payment options

Check
Visa
MasterCard
American Express
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FAQ

Garage Doors of Indianapolis is currently rated 4.6 overall out of 5.

Garage Doors of Indianapolis is open:

Sunday: 8:00 AM - 12:00 PM

Monday: 6:00 AM - 11:00 PM

Tuesday: 6:00 AM - 11:00 PM

Wednesday: 6:00 AM - 11:00 PM

Thursday: 6:00 AM - 11:00 PM

Friday: 6:00 AM - 11:00 PM

Saturday: 8:00 AM - 6:00 PM

Garage Doors of Indianapolis accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

Yes, Garage Doors of Indianapolis offers free project estimates.

Yes, Garage Doors of Indianapolis offers eco-friendly accreditations.

No, Garage Doors of Indianapolis does not offer a senior discount.

Yes, Garage Doors of Indianapolis offers emergency services.

Yes, Garage Doors of Indianapolis offers warranties.

Garage Doors of Indianapolis offers the following services: Garage Door Services