FUSEK'S TRUE VALUE

Hardware & Home Improvement Stores, Vacuum Cleaners, Drain Cleaning,

About us

We are a traditional retail hardware store. Our product mix is gears toward an urban environment.

Business highlights

21 years of trusted experience

Services we offer

RETAIL HARDWARE, SPECIAL ORDER BATHROOM HARDWARE, FULL MRO CATALOG, COMMERCIAL SALES, SCREEN REPAIR, CARPET CLEANER RENTAL

Amenities

Free Estimates
Yes
Senior Discount

none



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
4.2
professionalism
4.5
responsiveness
4.6
punctuality
5.0
Showing 1-12 of 12 reviews

Josh O.
08/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David S.
05/2012
5.0
vacuum cleaners, home improvement stores
  + 0 more
They are fine.
Description of Work: I have purchased a shop-vac from Fusek's True Value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

EMILY U.
12/2011
5.0
home improvement stores
  + -1 more
Outstanding mom-n-pop hardware and paint purveyor in downtown Indy. Why drive out to Lowe's or the Home Despot when you can get excellent customer service right in the heart of the city? I've bought supplies for three painting projects at this store, had keys cut and consulted with them for other hardware needs, including drain clogs, spackling and sanding issues and the like. Their employees are friendly and knowledgeable, and I find their prices to be in line with other home improvement stores. They offer free popcorn in the paint section! So seriously: just patronize Fusek's. It's a great store.
Description of Work: I have gotten keys made, paint mixed and purchased various home and hardware items from Fusek's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8

PHILIP S.
05/2005
1.0
home improvement stores
  + -1 more
I WANTED TO RETURN THE PADLOCK, AFTER I HAD OPENED THE PACKAGE. I HAD NOT USED THE PADLOCK. MR. FUSEK REFUSED TO REFUND MY MONEY OR GIVE ME A STORE CREDIT. HE SAID THE PRODUCT WAS IN UNSELLABLE CONDITION, BECAUSE I HAD OPENED THE PACKAGE.
Description of Work: I PURCHASED A PADLOCK.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$4.76

Response from FUSEK'S TRUE VALUE
IN THIS CASE THE CUSTOMER BOUGHT A LOCK AND WANTED TO RETURN IF WITH AN OPEN PACKAGE. UNFORTUNEATELY, WE CAN''T DO ANYTHING ABOUT AN OPENED PACKAGE. IF THE ITEM IS FAULTY WE WILL STAND BEHIND IT 100%. IF IT WAS AN INCORRECT PURCHASE, WE WILL REFUND 100% ON UNOPENED PACKAGES.

DEBORAH A A.
04/2005
5.0
home improvement stores
  + -1 more
VERY HELPFUL STAFF AND WIDE SELECTION OF PRODUCTS.
Description of Work: RETAIL STORE: CONVENIENTLY LOCATED DOWNTOWN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JOEL M.
04/2005
5.0
home improvement stores
  + -1 more
THE HELPFULNESS AND KNOWLEDGE OF THE STAFF IS NOTABLE. THEY REALLY WANT CUSTOMERS TO FIND WHAT THEY NEED, NOT JUST WHAT THEY SELL.
Description of Work: I HAVE SHOPPED SEVERAL TIMES AT FUSEKS, AND IT HAS BEEN VERY POSITIVE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

BARBARA A.
04/2005
5.0
home improvement stores
  + -1 more
WE BOUGHT MATERIALS SEVERAL TIMES AT FUSEK'S AND ARE AMAZED ABOUT THE VARIETY OF THE SELECTION, THE QUALITY OF THE PRODUCTS AND THE FRIENDLINESS OF THE PERSONNEL. IT'S GREAT TO HAVE SUCH A STORE IN THE DOWNTOWN AREA.
Description of Work: GREAT SELECTION OF HARDWARE ITEMS IN THE INDY DOWNTOWN AREA.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro
$90

ROBERT H.
03/2005
5.0
home improvement stores
  + -1 more
EXCELLENT. EXTREMELY CUSTOMER SERVICE ORIENTED. ORDERED THE HARDWARE I REQUESTED WITHOUT ANY ADDITIONAL CHARGE TO ME. EVERYTIME I ENTER THE STORE, IMMEDIATELY GREETED AND ASKED IF ASSISTANCE IS NEEDED. A GREAT ENHANCEMENT TO THE NEIGHBORHOOD AND THE GROWING DOWNTOWN HOME OWNERS COMMUNITY. THEY OFFER AN AMAZING INVENTORY OF HARDWARE ITEMS.
Description of Work: SPECIAL ORDER HARDWARE FROM A WEB BASED DISTRIBUTOR THAT WOULD ONLY SELL TO ESTABLISHED MERCHANT ACCOUNTS. IF THEY DO NOT STOCK IT THEY WILL ASSIST YOU TO LOCATE AND OBTAIN YOUR NEED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MIKE D.
03/2005
4.0
home improvement stores
  + -1 more
STEVE WAS VERY HELPFUL IN FINDING PARTS THAT I COULD NOT LOCATE AT THE CHAIN STORES. IT IS GREAT THAT THERE IS A HARDWARE STORE DOWNTOWN.
Description of Work: PURCHASED VARIOUS HARDWARE AND SUPPLIES FROM THIS STORE.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$100

CHRISTIE H.
03/2005
5.0
home improvement stores
  + -1 more
THE PEOPLE THAT WORK THERE ARE VERY FRIENDLY. THEY HELPED ME FIND EXACTLY WHAT I WAS LOOKING FOR. THE STORE IS CLEAN AND WELL-ORGANIZED. IT'S ESPECIALLY CONVENIENT FOR PEOPLE WHO LIVE DOWNTOWN. THE COST WAS GOOD - LOTS OF STUFF ON SALE.
Description of Work: PURCHASED LIGHT BULBS, A LARGE TRASH CAN AND A BUNCH OF TRASH BAGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

JEFF C.
03/2005
5.0
home improvement stores
  + -1 more
FUSEK'S TRUE VALUE IS A SMALL NEIGHBORHOOD HARDWARE STORE LOCATED IN DOWNTOWN INDIANAPOLIS. EVERYONE IN THE STORE IS EXTREMELY FRIENDLY AND HELPFUL AND THERE ALWAYS SEEMS TO BE PLENTY OF FOLKS AROUND TO HELP. IF THEY DON'T CARRY SOMETHING THAT YOU NEED, THEY HAVE OFFERED TO ORDER IT. THE STORE IS ALSO EXTREMELY CLEAN AND BRIGHT. THEIR PRICES ARE FAIR, BUT MORE THAN YOU'D EXPECTED TO PAY AT A BIGGER STORE.
Description of Work: DOWNTOWN HARDWARE STORE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JONATHAN S.
03/2005
5.0
home improvement stores
  + -1 more
IT'S A GREAT LOCATION FOR THOSE OF US WHO LIVE DOWNTOWN AND HAVE GONE TOO LONG WITHOUT A HARDWARE STORE THAT'S WITHIN A FEW MINUTES DRIVING DISTANCE. THEY HAVE A PRETTY GOOD VARIETY OF PRODUCTS, THOUGH NOT AS MUCH AS THE BIG BOX STORES. IT'S DEFINITELY MY FIRST STOP WHEN I NEED SOMETHING HARDWARE, TOOL OR HOME IMPROVEMENT RELATED.
Description of Work: PURCHASED HVAC FILTERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

    Contact information

    350 E NEW YORK ST STE 100, Indianapolis, IN 46204

    www.fusekstruevalue.com

    Service hours

    Sunday:
    10:00 AM - 6:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Vacuum Cleaners,
    Drain Cleaning,
    Interior Painting,
    Exterior Painting,
    Home and Garage Organization,
    Auto Accessories,
    Window Treatments,
    Wells and Pumps,
    TV Antenna,
    Phone Wiring,
    Pressure Washing

    FAQ

    FUSEK'S TRUE VALUE is currently rated 4.6 overall out of 5.

    Sunday: 10:00 AM - 6:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    FUSEK'S TRUE VALUE accepts the following forms of payment: Check,MasterCard,Visa
    Yes, FUSEK'S TRUE VALUE offers free project estimates.
    No, FUSEK'S TRUE VALUE does not offer eco-friendly accreditations.
    No, FUSEK'S TRUE VALUE does not offer a senior discount.
    No, FUSEK'S TRUE VALUE does not offer emergency services.
    No, FUSEK'S TRUE VALUE does not offer warranties.
    FUSEK'S TRUE VALUE offers the following services: RETAIL HARDWARE, SPECIAL ORDER BATHROOM HARDWARE, FULL MRO CATALOG, COMMERCIAL SALES, SCREEN REPAIR, CARPET CLEANER RENTAL

    Contact information

    350 E NEW YORK ST STE 100, Indianapolis, IN 46204

    www.fusekstruevalue.com

    Service hours

    Sunday:
    10:00 AM - 6:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM