Fish Window Cleaning
About us
Additional DBAs - Richard Ross Inc, Fish Window Cleaning Inc. Additional contact name - Josie Soots. Locally owned. Additional e-mail - [email protected].
Business highlights
47 years of experience
Services we offer
& skylights., Commercial & residential window cleaning, ceiling fans, chandeliers, construction glass clean ups, gutters, interior & exterior storm windows, mirrors, screens
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.628 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 7% | ||
| 4% | ||
| 7% | ||
| 0% |
Showing 1-25 of 28 reviews
Sarah P.
Dec 2018
We've used Fish previously and were very satisfied with much professionalism from the initial call, workmen who showed and the jobs done. They came highly recommended by friends. Our most previous experience was poor and expensive. Outside windows were left streaky and in many places, the glass scored. Dirty water was used despite easy access to clean water. The serviceman neglected to recognize upstairs windows were included. He came with no ladder. He did return a couple of days later, though did not do all windows. I have called two times now to ask for remedy - either money back or the job repeated. No one answers, messages are not returned.
HELEN D.
Jul 2018
It went very well. He was very thorough and conscientious. I felt ver comfortable with him in the house.
PATTI W.
Sep 2017
We had a bit lower price bid, but I liked the responsiveness and followup from Fish Window Cleaning. I wanted a new service as I became unhappy with the poor response from a company I had used for many years. The windows and sills were well done.
SARAH N.
Apr 2016
Excellent job! Kevin was meticulous, very careful not to drip water on our floors, double checked the windows to make sure no streaks or spots remained. He was very efficient, completing the whole job by himself in a few hours. (It would have taken me much longer!) He got along great with our dog and was polite and professional.
Sue E.
Dec 2015
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CAROL D.
Jan 2015
unknown
DAVE J.
Sep 2014
Our house sits on a steep incline overlooking our dock, so some of the windows are very high and difficult to reach. DJ from Fish came to our home for the third year in a row and carefully cleaned and polished first the inside and then the outside of all of our windows (including washing and reinstalling the screens.) He was efficient and pleasant and patient with our curious dog. We will certainly use this company again!
CHRISTINA M.
Jun 2014
The service was provided in a timely and very thorough fashion. The service provider was professional and helpful. One issue arose and was dealt with promptly and with a satisfactory result. The service provider demonstrated a real commitment to customer service and a genuine interest in repeat business. Would definitely recommend this company to others and will use it again.
Response from Fish Window Cleaning
"Thank you [member name removed] for the nice words! We really appreciate you as our customer! FISH Window Cleaning Staff"
Cindy S.
Apr 2014
unknown
HELEN D.
Sep 2013
It went very well. He was very thorough and conscientious. I felt ver comfortable with him in the house.
Keith C.
May 2013
They arrived early, very professional. Workers were very clean. Educated me on my windows and potential problems.
DAVE J.
Oct 2012
We scheduled window cleaning with Fish about two weeks ahead. Unfortunately, the designated day dawned with electrical storms. That technician called, explained that he could clean inside, but not outside in the storm, and we agreed that he would do that, and that the outside would be rescheduled. He was then scheduled to return for the outside three days later.
DJ (the tech) did a wonderful job on our windows, sills, and screens. He arrived on time, worked efficiently and cleaned up afterwards. We have beautifully sparkling windows! Thanks, Fish!
DJ (the tech) did a wonderful job on our windows, sills, and screens. He arrived on time, worked efficiently and cleaned up afterwards. We have beautifully sparkling windows! Thanks, Fish!
Robin B.
Oct 2012
I purchased and Angie's List coupon for this service. They did a superb job on our windows today. The two men were
extremely professional and courteous who did the work. I am VERY
pleased and would definitely recommend them! Call them at 317-818-9505.
I plan to have them back again before summer! :)
extremely professional and courteous who did the work. I am VERY
pleased and would definitely recommend them! Call them at 317-818-9505.
I plan to have them back again before summer! :)
Response from Fish Window Cleaning
"Thank you Customer! We appreciate your business and look forward to serving you again!"
Matthew G.
Jul 2012
Barry and Kevin were prompt, fast, courteous, and did a great job. My windows are squeeky clean! I bought the Living Social Deal and had an additional 14 windows cleaned for a total of 34 windows , the additional cost was $84 after the Living Social Deal, which I thought was more than reasonable. Barry and Kevin had all of the windows cleaned and screens back in place in about an hour. I will definitely use this service again. Thanks Fish Window Cleaning!!!!!
Response from Fish Window Cleaning
"Thank you Customer!"
Bill B.
Jul 2012
Windows were cleaned very satisfactorily but window sills were not cleaned at all even though this was part of the deal. Gentleman doing the service left our backyard gate open when he left even though he knew there was a dog in the backyard. This 15 year old miniature pincher who is almost deaf and can't see very well wandered out of the yard. We didn't realize he was missing until about an hour later. We called Fish and they of course said and quot;we're sorryand quot; but there was never any follow-up from anyone there (including the service person) asking if we had ever found our dog. I find this really unprofessional and pathetic.
Response to Fish's comments: That and quot;boyand quot; is a 32 year old man, not a child. And we did try to contact the company both by telephone and on their website. They never returned our phone call nor did they respond to our request through their own website. Also, not only were none of the window sills cleaned but a few of the windows had streaks and residue left on the bottom portion of the windows (we have photos that show this). The service person should not have felt and quot;rushedand quot; as he was cleaning the outside of the windows, not the insides, when the homeowner had to leave. This would not have affected his finishing his work since we didn't have to be at home in order to finish the outside of the windows.
Response to Fish's comments: That and quot;boyand quot; is a 32 year old man, not a child. And we did try to contact the company both by telephone and on their website. They never returned our phone call nor did they respond to our request through their own website. Also, not only were none of the window sills cleaned but a few of the windows had streaks and residue left on the bottom portion of the windows (we have photos that show this). The service person should not have felt and quot;rushedand quot; as he was cleaning the outside of the windows, not the insides, when the homeowner had to leave. This would not have affected his finishing his work since we didn't have to be at home in order to finish the outside of the windows.
Response from Fish Window Cleaning
"In fairness the service representative, he asked the customer’s son to open the gate for him to get to a certain section of the house. In the meantime, he realized he was able to get to that section from where he was without actually going into the backyard. He never went back around to where the gate was located and had forgotten about having asked the boy to open the gate. He also felt pressured to hurry his workmanship because the owner needed to leave. This is not an excuse for not wiping the sills. As stated, this is part of our service. We do guarantee our work and we would happily return to the home and make sure things are done correctly. The customer did tell us that he would call us back the next day to let us know if he found his dog or not. When we didn’t hear from him, we assumed the dog was safe. We agree, we should’ve called to verify that this was the case. At the risk of sounding insensitive, most customers take responsibility for the wellness of their pets. There were actually four dogs at this home; the service representative assumed that the dogs were in the homeowner’s care."
KEVIN L.
Jul 2012
Since 2009, we've had a standing contract with Fish to do our windows (business) every 3 months. Last visit was in February. They did not show up in May so called and scheduled. They showed up 15 minutes before our closing time so sent them away. They never came back again. I called in June and they said they would be out that week. It's now mid-July and still haven't had anyone show up. Don't know what the problem is. We've had good luck with them for several years but so far this year has been a disaster. I'm going to make one more phone call - it's their last chance. Then I'll be back on Angie's List looking for a new window washing company!
Response from Fish Window Cleaning
"In scheduling our commercial routes we do everything in our power to be as efficient as possible for the customer as well as for our service representatives. Most of our commercial customers are scheduled 1x every 2-4 weeks. The Logan Institute is scheduled 1x per quarter. We had made several attempts to clean this location at the scheduled time only to be turned away because we were not there within the small window that was allotted. This facility can only be cleaned on Fridays between 8-11am due to patients in the facility. As you can imagine, it is very difficult to lock in on a narrow window of time when we are cleaning many other facilities within the same area with various hours. There are some situations that are too difficult to accommodate and don’t fit into our business model very well. We tried to explain this to Linda Whitlock (office manager) and she seemed to understand that as much as we'd try to get there within this small window of time, it would not always be possible. We have since worked out an understanding (with Linda) that if we can not make it there during the predetermined time, that we will clean the windows on the outside only to help maintain cleanliness in between their services. We regret this member did not contact us directly with his concerns. We make great effort to accommodate our customers as best we can, and we value each of them."
Kevin S.
Jul 2012
They did an excellent job! They were professional, on time and very responsible. They were very careful about our carpeting and flooring. I received a call the afternoon before and was told they would be there no earlier than 8:30 and later then 10 AM. They showed up about 9:00 and told us it would take about 3 to 4 hours. It took right at 3 hours. My windows look great! I plan to use them again.
Response from Fish Window Cleaning
"Thank you, Member, for your kind words. We do try hard to do things right. As you know, we do guarantee our work, so if we ever miss the mark, please let us know! We look forward to working with you again in the future!"
JEAN B.
Jun 2012
I bought a deal through Living Social for window cleaning. The deal was $60 for 20 windows which is 50% off. When I called to schedule the cleaning, the first opening was after a party I was planning. They offered to squeeze me in earlier and scheduled it at 8:30 am. I told them I had an additional 20 windows to add to the LS deal. My husband took the day off work to have the work done. They called at 12:30 to say they would be here at 4:00. When they arrived, they only had time to do the first floor. That said, they did an excellent job. Just wish there hadn't been the mix-up on time and number of windows to be cleaned. I should have called the day before to confirm the appointment time.
Response from Fish Window Cleaning
"As stated, we recently ran a Living Social deal and sold 386 coupons! This was indeed a wonderful response; however, it did somewhat overwhelm us and unfortunately our normal high standard of customer service suffered as well. We typically contact our customers the day before the service to verify times, etc. Unfortunately, this member was not contacted and timing was compromised. This process has exposed some of our weaknesses and we are learning from these mistakes. We are currently back on track and try to ensure that communication with the customer is made prior to all cleanings. We're glad that she was happy with the quality of work and look forward to working with her again in hopes to show her how we normally operate!"
SHIRLEY H.
Sep 2011
I used a Groupon for this service. Total price without the Groupon would have been $40 more.
Great service from beginning to end. They came out within a day or two and left a detailed estimate for window cleaning; inside/outside/both, and gutter/downspout cleaning.
The work took most of the day and my windows look wonderful! Very professional and courteous.
Great service from beginning to end. They came out within a day or two and left a detailed estimate for window cleaning; inside/outside/both, and gutter/downspout cleaning.
The work took most of the day and my windows look wonderful! Very professional and courteous.
Response from Fish Window Cleaning
"Thanks Member for your kind words!"
Barbara B.
Jul 2011
Estimate was given and work provided as described. Two young men were polite and efficient. Unfortunately, I was unable to use $80 coupon because it was not purchased 'on time'. Nevertheless, I was given $12 as compensation.
Response from Fish Window Cleaning
"Thank you Member! We appreciate your business!"
Mark W.
Jun 2011
I have been very satisfied with their work, they do a good job at a fair price.
Response from Fish Window Cleaning
"Thanks member! We appreciate your business!"
Bradleyj L.
Jun 2011
The job was fine. They are pretty good on price. They compare very fairly to other quotes that I got.
BONNIE F.
Jun 2011
I purchased a Deal from Angie's list and they came out and gave me an estimate. The estimate for cleaning the outside of the windows was close to the price I'd paid for the Deal, so I hired them to wash the outsides only. The service man came out promptly and was done quickly. He did a good job.
Response from Fish Window Cleaning
"Thanks! It was a pleasure doing business with you!"
Theresa M.
Jun 2011
They did what they were supposed to do. I had purchased a Big Deal offer from Angie's List; it took $80 off of my price, so I ended up only paying probably about $50 in addition. I would use them again in the future if necessary.
Response from Fish Window Cleaning
"Thank you so much for your business! We appreciate you!"
Christine D.
Jun 2011
great job
Licensing
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FAQ
Fish Window Cleaning is currently rated 4.6 overall out of 5.
Fish Window Cleaning accepts the following forms of payment: CreditCard
Yes, Fish Window Cleaning offers free project estimates.
No, Fish Window Cleaning does not offer eco-friendly accreditations.
No, Fish Window Cleaning does not offer a senior discount.
No, Fish Window Cleaning does not offer emergency services.
No, Fish Window Cleaning does not offer warranties.