Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

First National Restoration, Inc

Founded 2009 • With Angi since January 2012

At First National Restoration our operations, sales, and administrative teams are committed to providing you with the highest quality service and installation in a trusted and safe working environment.

Business Highlights

Emergency Services OfferedEmergency Services Offered


Free Estimates
Senior Discount
Emergency Service
Eco-Friendly Accreditations
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews


(3) Verified Reviews

Showing 1-3 of 3 reviews
serene S.
Ray took our money last year for a roofing job which he never did at all. Each time we called we never got any response from him. We left him several voice messages emails and mails which were never returned. Each week they would come up with excuses about the weather having a different job not feeling well or being out of town. We then asked them to return our money and they kept saying we needed to fill out their forms. Ray said we would have our money back immediately. That was 4 months ago. He then said the guy who needs to "cut out the check" is on vacation. That was 2 months ago. Then he said he was out of town. Then he said he had put our check in the mail. That was a month ago. He claimed he didn't receive letters and emails we sent to him, which were copied to an officer who by the way received his copies.
Description of Work
Took our money and did not do the job.
gutter repair
Angela K.
Description of Work
Replaced roofing, siding, and gutters. Initially, all went well. I was supposed to have a 24 month warranty, and when I had problems and needed them to come out, they would not return calls or emails. The main issue was with the gutters; they do not flow properly and water runs over the top of the gutter at one point where the slope is not correct. I actually drove out to their "office" which is unattended most of the time and sat and waited for a "live" person to show up that I could talk to. They did sent someone out, but those repairs ended up not quite right and I have been unable to get a response since. I even left a message on the owner's voice-mail that I was going to have no other choice but to leave a bad review for him on Angie's List, and still no response from anyone. Bottom line--they respond to a new work order, but if you need them to come back after they have been paid--forget it, you will never hear back from them.
gutter repair, roofing
We had been thinking about replacing our roof, and received a flyer for FNR. They sounded good - local, seemed professional (on paper), so I called for an estimate appointment. I should have known when the person on the phone made an appt for me but then was ready to hang up when I reminded her she had no contact or address information for me . . . . The man who came out and did the estimating was very courteous and seemed to know his stuff. He said we appeared to have storm damage, and that he had checked with his boss re whether there was enough for a claim, and that his boss said to go ahead with it. He gave me a folder with info about the materials FNR used, and a checklist for what to do next. I was asked to contact my insurance re a claim, and he specifically asked me twice to be sure and call the FNR office to tell them when the adjuster appt was, so he could be there. He stated that FNR wanted to be sure that the insurance adjuster understood the things that FNR noted and recommended having repaired/replaced. It all sounded reasonable to me. I got an appt with a State Farm adjuster, and started trying to contact FNR. I called multiple times over three days, and finally ended up leaving a message. I was concerned that at no time during the business day could I get a human answer on either of their numbers. I left a second and final message on their phone on 7/14/14 at 4:30 p.m. At 6:04 p.m. that same day, I got a call from Nicole Asher of FNR. She stated she had the numbers for our repairs, and proceeded to talk about them. I tried several times to tell her that I had been trying to contact them per their instructions with the info about the adjuster appt, and she talked over me several times saying she knew nothing about my messages before stating that I was not the only person who had reported being unable to contact them, and that she would talk to management about it. She again went through what the estimator had said - that they are a local company, they are not storm chasers, and that they are committed to serving the people of Indianapolis. She also stated that she wanted to come for the adjuster appt in addition to the estimator, and that she would see me on 7/21/14 at 2 p.m. at our home. On 7/21/14, our State Farm adjuster arrived, waited 15 minutes for an FNR representative to show up, then proceeded to do his evaluation. There was no contact from FNR, and as yet has been none. No one from FNR ever showed up. In addition, the adjustor said that our house roof was in excellent shape. I called FNR and left a message that under the circumstances, we were not interested in working with them. I understood when I contacted them originally that although they were on Angie's List, they were as yet unrated (which was weird, since they show as having been on the List since 2012 . . .). My husband and I very much support local companies, but we aren't ignorant - FNR talks a good line but obviously doesn't want my business enough to follow through on their promises. They might be very good at what they do property repair-wise, but their front office support and their follow-through on their promises are non-existent. I would not suggest using them in any way.
Description of Work
Per our request, provided estimate on replacing home and yard barn roofs
gutter repair



343 W. McCarty St.

Indianapolis, IN 46225

Service Categories

Other Information

Services offered

We are proud to provide complete interior and exterior remodeling solutions.

Services not offered

We do not offer bad service,work, or quality. Ask for further details.

Payment options

Financing Available


First National Restoration, Inc is currently rated 1.7 overall out of 5.

First National Restoration, Inc is open:

Sunday: 9:00 AM - 1:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

First National Restoration, Inc accepts the following forms of payment: Check, Financing Available

Yes, First National Restoration, Inc offers free project estimates.

No, First National Restoration, Inc does not offer eco-friendly accreditations.

No, First National Restoration, Inc does not offer a senior discount.

Yes, First National Restoration, Inc offers emergency services.

Yes, First National Restoration, Inc offers warranties.

First National Restoration, Inc offers the following services: We are proud to provide complete interior and exterior remodeling solutions.

We do not offer bad service,work, or quality. Ask for further details.

Other Local Pros In Your Area

With over 20 years of window experience, we are here to help you with all your installation and warranty needs that come your way. We are THE value dealer in the central Indiana market for quality windows. We offer triple pane windows with a true lifetime warranty at the same price, and sometimes lower, than the majority of window companies that offer ordinary dual pane windows. Our window manufacturer has won the Energy Star partner of the year award for the last 7 years! The current windows we offer to our homeowners already meet and exceed the Energy Star Most Efficient requirements to qualify for the Energy Star tax credit.  

Window Universe

Angi Certified

Window Universe

We can now offer our complete window price list to our Angie's List customers before you even schedule an appointment with us. We're the easiest company in town and we LOVE our Angie's List customers. To get our complete price list go to We offer energy efficient replacement windows and doors to homeowners and businesses all over the Indy area! We have a full line of products to meet the needs of all of our customers. From the budget minded to the performance oriented, we offer the full range of products and we let you decide what is right for your home. ALL of our products come with a complete transferable lifetime warranty that even includes glass breakage. Best of all, everything we do is backed by our 110% Best Value Guarantee which ensures there is no company on Angie's List offering a better deal. Give us a ring today, we offer exact quotes (not estimates) for FREE. Thanks for taking the time to meet with us to discuss your project!  

Hometown Window and Door Company provides installation services for Andersen window and door products. We offer the full-line of Andersen products and provide certified master installers in our production department to finish a job you will love. We also provide ProVia entry systems for replacement front doors. We provide the national brands that you trust, with the neighborly service you expect from a hometown company.